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“Good comfortable hotel”

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Novotel Gdansk Marina
Ranked #20 of 83 Hotels in Gdansk
Oklahoma
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Good comfortable hotel”
Reviewed 25 May 2012

We enjoyed our stay at the Marina Novotel in Gdansk. The beds were comfortable and our room was clean. There was a misunderstanding in that when we booked the hotel, we understood breakfast was included but when we arrived at the hotel, the desk clerk said breakfast would be an additional 42 zloty (about $14 American). We opted to eat breakfast at a bed and breakfast a block or so away which was cheaper and very good. I don't know what the breakfast at the Novotel offered. Other than this small misunderstanding, we had no problems at the Novotel and would stay again if we are in the area.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelingNana46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Sales Coordinator at Novotel Gdansk Marina, responded to this review, 22 June 2012
Dear Guests,

Thank you for sharing with us your opinion about Novotel Gdańsk Marina hotel. Our guest's opinion is the most important source of information of what we do well and what should be improved. I would like to apologize for misunderstanding with breakfast - the truth is, that our room prices are usually presented on-line as "room only" and breakfast is not included.
I hope we will have many occasions to host you again in Novotel Gdańsk Marina hotel.

Yours faithfully
Joanna Grzelka-Pietrzak
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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581 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
A TripAdvisor Member
Reviewed 21 May 2012

I have been staying in this hotel for business and pleasure since 1985, watched it change over the years. Most of the staff is still the same, and they are he place's best asset. The rest is current typical Novotel, but alway clean and friendly, always attemting to make your stay a pleasant one.

  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Sales Coordinator at Novotel Gdansk Marina, responded to this review, 22 June 2012
Dear Guest,
Thank you for sharing with us your opinion about stay in Novotel Gdańsk Marina hote, which is so nice for us. Our guest's opinions are the most important source of knowledge for us - what we do good and what should be improved.
I hope we will have many occasions to host you again in Novotel Gdańsk Marina hotel. If you have any questions for us, please contact directly on e-mail adress: H3375-SL@accor.com.

Yours faithfully
Joanna Grzelka-Pietrzak
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunstable, Massachusetts
Level Contributor
133 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 5 May 2012

This was the conference hotel for my husband. Keep in mind that saying the hotel is in Gdansk is a stretch. The city line to Sopot is a short distance away. Reception was OK and we were checked into our room without a problem BUT once again, no bellman. Our room was on the floor two and I must admit I was a little horrified when I sat on the bed. The edge of the bed gave way and I nearly slipped onto the floor! We got extra pillows but there was little that could be done about the bed. The view out the window was gorgeous even in the rainy and cool weather we were having. The marvelous walkway beside the ocean that runs 11km and to Sopot was the highlight of staying at this hotel. I spent plenty of time out walking and enjoying Sopot while my husband did his conference thing. Didn't really want to stay in the room.
I didn't have issues with the wired Internet in the room but I did upgrade the service when I Skyped home. I was more than a little disappointed that the only wireless was in the lobby/breakfast area. My iPad was a little cranky about the connection.
Breakfast was decent. The club sandwich on the luncheon/bar menu was good. We ate dinner in the restaurant a couple of times and it was better than eating at a fast food place but the worst food we had during our stay in Poland. I must admit I kept thinking how this hotel could be turned into a REALLY nice place with a bit on investment by the chain.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claudia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna G, Sales Coordinator at Novotel Gdansk Marina, responded to this review, 9 May 2012
Dear Guest,

Thank you for taking the time to share with us your opinion about Novotel Gdańsk Marina hotel. Our guest's opinions are the best source of information about what we do good and what should be improved.
I am very sorry, that not all of our services met your expectations. But I have a pleasure to inform, that we are carrying works connected with mattresses replacement in beds. What is more, we have changed our Internet supplier, to improve the quality of this service.
I hope, we will have occasion to host you again in Novotel Gdańsk Marina hotel again.

Yours faithfully

Joanna Grzelka-Pietrzak
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Gdansk Marina

Property: Novotel Gdansk Marina
Address: Jelitkowska 20, Gdansk 80-342, Poland
Region: Poland > Northern Poland > Pomerania Province > Gdansk
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Gdansk
#18 Family Hotel in Gdansk
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novotel Gdansk Marina 3*
Number of rooms: 176
Official Description (provided by the hotel):
Relax by the sea Walk just 100 meters from the Hotel and you will feel sand of the beach under your feet. The Novotel Gdansk Marina is located directly at the seafront promenade, which stretches from Gdansk to Gdynia - a picturesque and enchanted trail at any time of the year - ideal for walkers, runners, cyclists and rollerskaters. A 10-minute walk from the hotel takes you to the concerts and events taking place at Ergo Arena, less than 3 km from the popular Sopot pier. The historic Old Town of Gdansk is 10 km away and can be reached by public transport. The hotel building is surrounded by a vast green area. You can play tennis there, and kids will enjoy spending time in a well-equipped playground. Hungry? Thirsty? Right next to the playground you will find a bar serving drinks and snacks - all within easy reach. In another part of the green area there is a space for bonfires - just perfect for the evening sausages. After a long day at the beach, parents can relax in the sauna and children enjoy a playroom or video game or table football. The NOVO SQUARE Lounge Bar with a special children's menu is a great place to have a meal, a snack or a drink. Families can also enjoy free use of the indoor pool and fitness center. The hotel has free Wi-Fi, and cable TV - if you need entertainment in your room. Gdansk Lech Walesa airport is 15 km away, Gdansk Oliwa Railway Station is 4 km away, and the city center and Gdansk Głowny Railway Station are 11 km from the Novotel Gdansk Marina. There is a large fenced car park. ... more   less 
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Also Known As:
Novotel Gdansk Marina Hotel Gdansk
Accor Gdansk Marina
Gdansk Novotel

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