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“Could do better” 2 of 5 bubbles
Review of Novotel Gdansk Marina

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Novotel Gdansk Marina
Ranked #20 of 83 Hotels in Gdansk
Warsaw, Poland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Could do better”
2 of 5 bubbles Reviewed 24 April 2014

Food buffet was below expectation for dinner. Moreover restaurant didn't open before 3PM... Activities announced didn't start on-time (and only because we claimed). And no gift for kids (family hotel).

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Christophe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karina D, Sales Coordinator at Novotel Gdansk Marina, responded to this review, 19 May 2014
Dear Guest,

Thank you for sharing with us your opinion about Novotel Gdańsk Marina hotel. Our guests opinions are the best source of information of what we do well and what should be improved. I am very sorry for the lack of kids' gifts - we were just looking forward the delivery of the new Novotel brand collection.
I hope we will have occasion to host you again in Novotel Gdańsk Marina hotel.

Yours faithfully

Joanna Pietrzak
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

568 reviews from our community

Traveller rating
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    135
    34
    10
See reviews for
237
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96
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Warsaw, Poland
Level Contributor
144 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed 20 April 2014 via mobile

What do you expect from a brand? I expect that the service and quality will be similar in every hotel across the chain, if you agree then don't book this hotel assuming it's a typical Novotel. The rooms have recently been refurbished but still the same old TV from 10 years ago.
The restaurant staff should be replaced with staff who know what standards are expected with this chain, Breakfast choice is not as good as others, the Warszawa hotel is excellent. We eat in the restaurant the first evening, the Buffett was pushed on 5 occasions
When we did not want it, our main courses came 10 mins apart, the next morning the head chef was sorry and seemed concerned. Money needs to be spent on the hotel grounds, they have Hugh potential on a few meters from the sea.


Stayed April 2014
Helpful?
3 Thank Tripple_Disaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karina D, Koordynator ds. Sprzedaży at Novotel Gdansk Marina, responded to this review, 19 May 2014
Dear Guest,

Thank you for sharing with us your opinion about Novotel Gdańsk Marina hotel. Our guests opinions are the best source of information of what we do well and what should be improved.
I have a pleasure to inform, that all old TV sets have been replaced for new ones.
I hope we will have occasion to host you again in Novotel Gdańsk Marina hotel.

Yours faithfully

Joanna Pietrzak

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 9 April 2014

Hotel is Old, but in perfect localization as just on the beach and around 30 minutes walk to Sopot pier.
rooms and tv itself very old. Staff very friendly but i have to say not proffessional as for Novotel.
Breakfast is quiet expensive and not tasty, also poor.

  • Stayed April 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank anonim444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karina D, Sales Coordinator at Novotel Gdansk Marina, responded to this review, 19 May 2014
Dear Guest,

Thank you for sharing with us your opinion about your stay in Novotel Gdańsk Marina hotel. Our guests' opinions are the best source of information of what we do well and what should be improved.
I hope we will have occasion to host you again in Novotel Gdańsk Marina hotel.

Yours faithfully

Joanna Pietrzak

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 25 March 2014

Stayed at this hotel for my cousin's wedding in May 2013. I'm not aware of prices, as everything was paid for by her, so I can't tell if is good value for money ( but I'm assuming it is). We had lovely room with stunning sea view. Food at the venue was nice but could have been bigger portions (quite a few family members complained), to me they were just right but I do not eat that much. Venue was great! Big thumbs up for kids area and 2 girls who looked after children. Very good service overall! Would highly recommend for wedding venues.

  • Stayed May 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank caro_linky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karina D, Sales coordinator at Novotel Gdansk Marina, responded to this review, 31 March 2014
Dear Traveler,

We very much appreciate your positive comments regarding your stay at the Novotel Gdańsk Marina.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Your faithfully

Joanna Grzelka-Pietrzak
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 16 March 2014

Top location for the walkers -a very nice beach walk to Sopot takes about 30 minutes one way.
That is why I like this hotel. But despite of a few improvements against the last year (free wi-fi at last, sofa in a room) there are still two awful things:

- parking - total disaster - 40 PLN a day (about 10 Euros) is an obvious rip-off (it's about 20% of the room price during winter season!) - please, do something with it

- breakfast - another rip off - another 10 Euros, a way too much (I know Polish prices)
So, these additional charges make about 60% of the room price (I double count the breakfast - for two people) - wow!

  • Stayed February 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank darusk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 12 February 2014

Novotel Gdansk Marina hotel is located between two cities of Sopot and Gdansk. It is spot on the border of these two. The hotel staff is quite polite and courteous. The hotel services comprise of:
• Free Wi-Fi
• Spa
• A well maintained gym
• A lavish breakfast
The hotel staffs were quite cooperative. The room charges were minimal and the services also included providing a cab service if the guest asks for it. It was a nice stay.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Joe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karina D, Sales Department at Novotel Gdansk Marina, responded to this review, 14 February 2014
Dear Sir,

We very much appreciate your positive comments regarding your stay at the Novotel Gdansk Marina.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Your faithfully

Karina Duczmal
Sales department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Gdansk Marina

Property: Novotel Gdansk Marina
Address: ul. Jelitkowska 20, Gdansk 80-342, Poland
Region: Poland > Northern Poland > Pomerania Province > Gdansk
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Gdansk
#4 Best Value Hotel in Gdansk
#18 Family Hotel in Gdansk
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novotel Gdansk Marina 3*
Number of rooms: 176
Official Description (provided by the hotel):
The Novotel Gdansk Marina is located right on the beach, near the resort town of Sopot. The hotel is a perfect place for a relaxing seaside holiday or weekend away. Our guests enjoy a heated indoor swimming pool, fitness centre, sauna, tennis court and mountain bikes. When the sun goes down, try your luck at the casino or step out on the dance floor in the nightclub. Perfect for families too with special facilities for children. We also offer nine fully equipped conference rooms and onsite parking. ... more   less 
Reservation Options:
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Also Known As:
Novotel Gdansk Marina Hotel Gdansk
Accor Gdansk Marina
Gdansk Novotel

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