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“Modern hotel with excellent location and breakfast.”

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Novotel Gdansk Centrum
Ranked #17 of 85 Hotels in Gdansk
Certificate of Excellence
Reviewed 8 June 2014

Nice hotel, just a couple of minutes away from the old town in Gdansk. Breakfast was excellent, and the rooms nice. This hotel is an excellent choice if you want to live close to the old town, but still be situated in a reasonably quiet neighborhood.

  • Stayed: June 2014, travelled as a couple
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Thank Reima79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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188 - 194 of 798 reviews

Reviewed 3 June 2014

Hotel is 300 m from old town v.good location. The reception staff were very friendly and nothing was to much trouble (has well has all staff). We had two children aged 10,12 they had xbox and free wifi . Breakfast has v good (you didnt need any dinner) Had a great stay
Just a small note maid forgot to clean our room on one day.
But overall a v.good stay we would stay here again

thanks

  • Stayed: May 2014, travelled with family
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Thank CRAIG_BRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
11
Reviewed 16 May 2014

No healthy brown toast bread. Juices were like acid mixed with paint< typical communist quality. No fruity taste at all, but the rest ok. The maid forgot to clean my room on one day. Very friendly reception staff. I was disgusted because it was only 5 C outside most nights and there was no heating on ! Too expensive considering Gdansk is East Europe, prices higher than in West . Novotel in Warsaw ask online 142 Euros in May per night, so I am NOT staying there; I paid half of this last zear and am paying half of that price in a hotel nearby.

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Easytobook.com
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

Stayed here in March 2014
Had an amazing stay, nothing was too much trouble for any staff member, friendly, helpful and very polite, from the reception, bar, cleaner and room service, absolutely everyone we encountered was brilliant.

Room was spacious and had everything we needed.

Hotel had good links to airport and inner city, as well as being a short walk away from the old town,


If we are ever back in Gdansk, we know where we want to stay.

thank you .

  • Stayed: March 2014, travelled with family
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1  Thank Blair M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renata D, General Manager at Novotel Gdansk Centrum, responded to this reviewResponded 14 May 2014

Dear Guest,

Thank you so much for the interest in the Novotel Gdańsk Centrum and for writing such a positive review following your stay at the Novotel Gdańsk Centrum. We are delighted that you had a great experience and that you enjoyed our property, the different amenities we offer and that you enjoyed our central location.

We look forward to welcoming you again at Novotel Gdańsk Centrum for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Renata Długaszek, General Manager

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Reviewed 23 April 2014

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Accorhotels.com
Thank Riviea77
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Renata D, General Manager at Novotel Gdansk Centrum, responded to this reviewResponded 25 April 2014

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Reviewed 20 April 2014

Top proff reception. Had a good short information of most important things to see from the receptionist and a few recommendations of we're to go. Nice room, clean etc. 5 min walk from center of the city. Brilliant break first and friendly staff with attitude and commitment. Recommendable and would go once again. Parking a little expensive considering not guarded nor in a sealed area.

Stayed: April 2014, travelled with family
1  Thank Christian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renata D, Dyrektor generalny at Novotel Gdansk Centrum, responded to this reviewResponded 22 April 2014

Dear Guest,
Thank you for taking the time to write about your experience in Novotel Gdańsk Centrum.
We very much appreciate your positive comments regarding your stay at the hotel.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - THANK YOU.
We look forward to welcoming you again at Novotel Gdańsk Centrum.
Your sincerely,
Renata Długaszek, General Manager

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Reviewed 25 March 2014

The location of this hotel is great as it is a very short walk from the Old Town.

The room was quite big, with a queen bed, couch, desk, chair, luggage rack, wardrobe, tv, mini fridge and a kettle. The bed was pretty comfortable, however the bedding was not very hygienic as the duvet and pillows kept coming out of their covers. The sheet on top of the mattress was also not tucked in, so the mattress was exposed. Wifi worked well, though you need to get a new log in every 24hrs. The overall appearance of the room was average.

The bathroom was a decent size too. Soaps, shower gel and shampoo were provided. Though the toilet paper was pretty rough. The quality of the towels was not that great either.

Breakfast offered a variety of foods, the usual you would expect at a buffet breakfast. However, the yoghurt and milk were left out on the table with nothing to keep them cool. Maybe I am being picky, but I wouldn't want to eat something that is supposed to be refrigerated after it's been out in a warm room for a couple of hours.

Watch out for those hot food boxes. They put the temperature on too high to the point where the food was bubbling and when I opened it, all the steam rushed out onto my hand.

The hotel is family friendly (they have a play space in the lobby). So if you're looking for peace and quiet this might not be the hotel for you. We had a family stay in the room next door and there were some a few doors down. We could hear everything, from the squealing/screaming/crying to the running around. This made it hard to relax and have a good night's sleep.

If you're travelling with a family, stay here. If you are a couple or solo traveller, find somewhere else.

  • Stayed: March 2014, travelled as a couple
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4  Thank d-eilatan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renata D, Dyrektor generalny at Novotel Gdansk Centrum, responded to this reviewResponded 22 April 2014

Dear Guests,
Thank you to tell us about your experience at the Novotel Gdańsk Centrum. I am sorry that your experience especially concerning the staff kidness and service did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I am taking the appropriate measures to address the described issues and prevent future occurrence.
It is my hope that you will give us the opportunity to better serve you in the near future.
Sincerly,
Renata Długaszek, General Manager

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Additional Information about Novotel Gdansk Centrum

Address: ul. Pszenna 1, Gdansk 80-749, Poland
Region: Poland > Northern Poland > Pomerania Province > Gdansk
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Family Hotel in Gdansk
#8 Best Value Hotel in Gdansk
#10 Business Hotel in Gdansk
#13 Romantic Hotel in Gdansk
Price Range: £36 - £55 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Gdansk Centrum 3*
Number of rooms: 158
Official Description (provided by the hotel):
Novotel Gdansk Centrum is an ideal base for exploring Gdańsk's Old Town. Literally 5 minutes’ walk from Long Market with beautiful sights - The Neptune fountain, the Town Hall, the nearby Crane, the St. Mary's Church and all the unique atmosphere of Gdansk in its most sought after editions, all within walking distance. The buildings surrounding the hotel area separate it from the street creating a secluded space converted into a garden where you will find outdoor playground. It is also a place to sit down for breakfast or enjoy a meal from the NOVO SQUARE Lounge Bar that serves international cuisine. For those looking for activity, a fitness center is available at the venue, bicycles can also be rented to travel around historical neighbourhood. Near the hotel, there are water equipment rentals, where you can rent kayaks and face the traffic flowing through Gdańsk - Motława. After a busy day, you can relax in a room with air conditioning and free WiFi. Younger guests will appreciate the games console and interactive table located in the hotel's lobby. Gdansk Central Railway Station is 1.5 km away. Parking is available on site. The hotel is 1.5 km away from the shopping center and 14 km from Gdansk International Airport. ... more   less 
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Also Known As:
Novotel Gdansk Centrum Hotel Gdansk
Accor Gdansk Centrum
Gdansk Novotel

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