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Neptun Hotel
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Reviews (27)
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5 - 10 of 27 reviews
Reviewed 11 September 2011

This hotel was worth the money we paid. Cheaper and most friendly service than at the other hotels (in Gdynia) we visited trying to find a place to stay. We did not book but went just to try our luck and got a room. Hotel was like from 80`s but most important it was clean and good to sleep in it. Breakfast was very good. I had my own gluten free breads with me at the breakfast because they did not have.

Room Tip: Near the boat terminals!
  • Stayed: October 2010, travelled as a couple
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1  Thank Kat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2011

It was my first trip to Poland, and I was looking for a nice place close to downtown, and took a shot at Neptun Hotel. Had no expectations what so ever,and was pleasantly surprised. Staff at the front desk was multi-lingual, competent at pretty much everything but directing calls to the right room. Don't understand that! Especially for a hotel that was obviously geared toward business travelers.

I was surprised that the bed wasn't a standard mattress, but then again, I had a single, and the pad-on-a-hard-frame turned out to be supremely comfortable. It also surprised me that there was no air conditioning in the room, but then again, even though it was the dead of summer, it was not needed, and a couple nights I did have to break out blankets.

'IN all, other than the phone calls going awry, it was a quiet, interesting place,with a killer breakfast and the nicest attendant I have ever had the pleasure of seeing in action.

Be prepared that the instructions for the room phone, and a couple other "information" things, are not available in English. Given their level of service and attention to detail, I feel that this oversight will be taken care of quickly

Room Tip: If you have a specific room in mind, just ask -- staff seemes to go out of their way to be accomodating.
  • Stayed: July 2011, travelled solo
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1  Thank TravelerFrankfortKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2007

The company inviting me to Poland booked me for 5 nights in the Neptun. The past 2 years I had stayed at the Orbis (locally known as Hotel Gdynia) and that was one big step down in terms of luxury. So I was ready to be very picky.
And failed miserably.

The Neptun is a bit farther away from the seaside, but no more than a 10-mn walk to the harbour, under 15 mn to the Orbis and the beach. It is located right off the main business road, so anything from a doctor to a manicure can be reached in minutes. Also, plenty of bus stops around the corner.

Room decoration is not exactly engaging, a bit on the 70's side, shades of brown, but I didn't stay in the room long enough to mind. As far as comfort goes, there were cable TV, extra blankets, and a good-sized walk-in closet. There is no laundry service, but the hotel will show you a laundry place just a bit up the road.

I was much more concerned about the state of the mattress, which seemed very thin. My back has zero tolerance for bad mattresses. Well, in 5 nights, nothing to report, slept like a baby. No street sounds either.
Room and bathroom were absolutely spotless, cleanliness apparently rates very high here.
Was lucky to get a room with a balcony, #204. Colleagues report that some other rooms are smaller, but most do get a lot of light.

The staff was excellent, working the phones for my smallest requests, as I speak no Polish. I was attending a film festival and worked weird hours; there was never any problem about having the room serviced at 3 PM, which is not that frequent in hotels of any category.
I was leaving town early in the morning - 5 AM - and requested tea; at 5:05 got a phone call stating my tea was ready at the reception. Turned out it came with a bag of fresh homemade sandwiches and a banana. Cool.
Otherwise, regular hotel breakfast is okay, though plates don't get refilled much, so get there before 9. You'll be offered an extra hot dish : scrambled eggs or frankfurters or fruit pancake. Restaurant staff speaks no English, so mime skills can be a plus...

My only regret, though in no way a minus to the hotel, is that no rooms are equipped with bathtubs. I'm a bathtub addict . Good shower, though, and ultra clean.

So, if your budget doesn't allow for the fancier places, the Neptun is a good value for money option.

  • Stayed: September 2007, travelled on business
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1  Thank Khandoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017
Google Translation

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017
Google Translation

Stayed: August 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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