We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (433)
Filter reviews
433 results
Traveller rating
262
127
22
10
12
Traveller type
Time of year
LanguageAll languages
More languages
262
127
22
10
12
Show reviews that mention
All reviewsnice serviceaquariusspagiftspolandseamassagedisco
Filter
Updating list...
12 - 17 of 433 reviews
Reviewed 3 September 2016

I was quite surprised at the level of service at the hotel. All the staff we encountered, with the one exception of the grumpy woman guarding the entrance to the pool area/spa, were smiling, polite, helpful and competent. The location is a little bit out side the centre of town, meaning a 15-20 min walk (including crossing the railroad line via a bridge), but this is more than made up for by the services and facilities on offer, Spacious rooms, well equipped, with balcony, beautiful lobby with fish tanks, an amazing breakfast buffet, a very good a la carte restaurant in the evening, pools, spa, sauna etc, secure parking either underground or in front of the building for a small fee. The only minor criticism I have is this: The corridors are too dark and some parts of the room are too dark, for example, there is no light in the cupboard housing the safe, so it is impossible to read the instructions of how to operate the safe. Also, bathroom products (shower gel etc) could be more generous and of higher quality. But all in all, a very good price to quality ratio. The hotel would fit very well into the high end market in Western Europe and should try to market itself accordingly. The website does not really convey the level of excellent service and quality that are provided.

  • Stayed: August 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank alexb2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-AQUARIUS-SPA, Manager at Hotel Aquarius SPA, responded to this reviewResponded 6 September 2016

Dear Alex,
Thank you for taking the time to write your kind words following your recent stay with us. We were very happy to read your positive feedback about our staff, facilities and service.
We will look at the lighting issues you mentioned in your review. At our hotel we use organic bathroom products as we continuously strive to care for our environment .We look forward to welcoming you on your next visit. Kind regards – Dominika Lesiak Marketing & Sales Director.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2016

I stayed 2 nights and was impressed with this nice 4* hotel. Breakfast was very good as was the evening menu and all cooked excellently. Good spa, comfortable rooms and good service. I will; continue to recommend this for our staff when visiting Poland.

  • Stayed: May 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Simone_monie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-AQUARIUS-SPA, Manager at Hotel Aquarius SPA, responded to this reviewResponded 25 August 2016

Dear Simone,
Many thanks for your kind words following your recent stay at The AQUARIUS SPA***** Hotel. I was happy to read that you enjoyed your stay with us and also enjoyed our cuisine and facilities we provided you with. We look forward to welcoming you back once again in the near future. Best wishes – Dominika Lesiak Marketing & Sales Director.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2016

I recently stayed at the hotel, the food is excellent as are the facilities. The rooms are amongst the best I have stayed and breakfast in the morning was superb. I enjoyed the coffee lounge and the prices are very reasonable,

  • Stayed: August 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Frazer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-AQUARIUS-SPA, Manager at Hotel Aquarius SPA, responded to this reviewResponded 26 August 2016

Dear Frazer,
I was very happy to read your feedback following your recent stay with us. Many thanks for your kind words. We hope that you will visit us again soon. Best wishes – Dominika Lesiak Marketing & Sales Director.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2016 via mobile

Ok big hotel but small nothing to see or do if you don't have kids ...pool is small ,food ok but you have to pay for tea coffee and drinks OK for drinks but if you buy a package with your stay like breakfast lunch and dinner you pay for tea and coffee redacales...no smoking you can smoke in the garage area....and they have balconies bUT you can't ......there is more don't than dose....first and last time here ....

Stayed: July 2016, travelled with family
3  Thank Renata B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-AQUARIUS-SPA, Manager at Hotel Aquarius SPA, responded to this reviewResponded 18 July 2016

Dear Renata,
we are very sorry, that you are not satisfied with your stay at our hotel. We did our best, to make your stay as comfortable as possible. Best wishes – Dominika Lesiak Marketing & Sales Director.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2016

Having visited Kolobrzeg for the first time, my wife and I saw an advert for the spa hotel Aquarius. This is a new modern building incoperating great design, good views and good Polish hospitality. The friendly staff could not do more to help! In comparison to other hotels, it's a bit on the expensive side, but the room was nice

  • Stayed: June 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Lee R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-AQUARIUS-SPA, Manager at Hotel Aquarius SPA, responded to this reviewResponded 10 June 2016

Dear Lee,
thank you kindly for posting your review. It is good to hear that you found out about our hotel through advertising and you could experience our hospitality. We hope to see you soon on your next visit to Kołobrzeg. Best regards – Dominika Lesiak Marketing & Sales Director.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews