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“Modern hotel, great location avoid restaurant”

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Vienna House Easy Angelo Katowice
Ranked #1 of 25 Hotels in Katowice
Certificate of Excellence
Reviewed 4 May 2011

Been to this hotel many times on business. It is a great modern hotel, very clean and in general good service. My main issue is the awful waiting times in the restaurant. 40 mins for soup much longer for main. My advice is stay in the hotel but eat out.

  • Stayed: May 2011
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Thank dbb0603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontOfficeManager01, General Manager at Vienna House Easy Angelo Katowice, responded to this reviewResponded 9 May 2011

Dear valuable guest,
Thank you for your stay and for taking the time to give us feedback. We are very pleased that you like our hotel and have already returned many times. We thank you for pointing out the meal order time issues and apologize for the delays. Your comments have been passed to the relevant persons in order to imply improvement measures.
We are looking forward to welcome you again in our hotel. If there is anything which does not meet your expectations or our standards during your future stays, please do not hesitate to contact our staff on site.
With kind regards,
Tomasz Piórkowski
General Manager angelo Hotel Katowice

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240 - 246 of 461 reviews

Reviewed 4 April 2011

New, modern, stylish, clean and extremely comfortable hotel, oh and excellent service too! This hotel was a perfect place to stay whilst on business in Katowice, some of the bigger chains could take heed from the Hotel Angelo-this is how it should be done! I'm clearly impressed, the whole experience was excellent, well done Hotel Angelo!

  • Stayed: March 2011, travelled on business
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Thank Alan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontOfficeManager01, Front Office Manager at Vienna House Easy Angelo Katowice, responded to this reviewResponded 6 April 2011

Dear Mr. Rick,

Our employees strive to meet and exceed our guests' expectations and the commitment to our customer is most important to us therefore we are very happy that we were able to fulfill your requirements and needs during your stay in angelo Hotel Katowice.
We invite you to visit us again during you next stay in Silesia Province.

With compliments,
Andrzej Seliga
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2011

This is clearly the best hotel I've been to in Katowice. It is well located in the vicinity of the main train station. Rooms are interestingly designed and not too big but well equipped with e.g. a DVD player, tea&coffee making facilities.
I also liked the white-red bathroom with a walk-in shower .
What I didn't like is the air-conditioning which needs to be turned on at night to maintain reasonable room temperatue and the air-con is quite noisy.

I also had dinner in the downstairs jazz bar and the food is good but the service not really professional. The waiter couldn't really explain what the dishes consist of or recommend anything apart from the steak which was the most expensive item on the menu.
Yet the food was OK and the live music (the guitar & vocal) made it an afterall enjoyable bar experience.

All in all Angelo is highly recommendable for Katowice- especially if you book in advance as this hotel is rather expensive for local standars.

  • Stayed: March 2011, travelled on business
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Thank Marek W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontOfficeManager01, Front Office Manager at Vienna House Easy Angelo Katowice, responded to this reviewResponded 6 April 2011

Dear Sir,

In the beginning we would like to thank you for choosing angelo Hotel for your stay in Katowice.
We appreciate your time devoted on detail feedback regarding our hotel.
We are happy that generally you enjoyed your stay with us.
Please be sure that all your comments were discussed during the management meeting so the proper action for improvement could be taken.
We apologize for the noise of the air-conditioning. This is not a standard in our almost brand new rooms therefore in such cases please do not hesitate in the future to request a room change if this cannot be fixed remotly.
Your comment regarding the Bar service was also very valuable for us as it gave us some idea to provide additional staff training.

I hope that we will have a pleasure to host you again angelo Hotel Katowice during your next stay in Silesia.

With king regards,

Andrzej Seliga
Front Office Manager

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Reviewed 2 March 2011

It was the best hotel I've ever stayed in. Excellent staff, friendly and helpful.The hotel is modern and clean with spacious nicely decorated rooms. Breakfast served from 6:30 till 10:30, so no rush in the morning, and good restaurant. WiFi should be free.

  • Stayed: January 2011, travelled solo
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Thank Goldy15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2010

This hotel is basically fine, clean, modern, well located (in the City center, 10 minutes walking distance from the railway station) with a superb restaurant (marvellous food).
In such a case why not to rate it as excellent?
- at first because the restaurant... is not always open to the hotel clients. It can be partially booked for parties (very noisy in such a case) or fully booked for 5 or 6 buses travellers. The hotel clients do not have priority, and have to go to the hotel bar, where the menu is reduced, in a smoking atmosphere (from the 15th of November 2010, all public places in Poland should be non-smoking, but will this hotel respect this rule?). Usually, a free glass of wine is then proposed, but no non-alcoholic beverage (thanks for your health, guys!)
- in case of a lot of customers, the check-in and check-out formalities can be quite time consuming. In such a case, the staff is not very friendly.
- the room is clean and quite fine... but the aircon is very windy, which may generate unpleasant nights.
- please take care about the room quality names. You can pay for a 'superior' room and be explained, there, that 'superior' means 'standard' (of good comfort meanwhile). Why bathroom in such a case and showers + bathroom in other cases if no difference exists?
- up to now the internet access was free. It is not sure it will remain as it is in the future.
- what is pleasant, in Katowice, is that you have a big choice of hotels in the same 4**** range, so you are free to go elsewhere ;-)

  • Stayed: November 2010, travelled on business
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2  Thank fcancalon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontOfficeManager01, Front Office Manager at Vienna House Easy Angelo Katowice, responded to this reviewResponded 3 December 2010

Dear Mr. Cancalon,
Thank you for the time spent on sharing your observations regarding your last stay in angelo Hotel Katowice. Please be sure that all comments were discussed within our management team and proper action has been taken in order to find and implement proper solutions.
First of all we would like to apologize for the inconvenience concerning the Restaurant which was not available the day of your arrival. The reason why the restaurant was closed that day was to assure our hotel guests proper comfort.
Following your remark and the new polish smoking legislation we would like to inform you that since 15th of November 2010 smoking is prohibited in all our dining areas.
We also appreciate your feedback regarding the check-in procedure and room types explanation. It gave us very useful information which will help us while providing additional training for our staff so the check-in process of our regular guests can be performed faster and proper room description used.
We appreciate again all the details you described. Not many guests take time to do so therefore we are very thanful for all the comments. We know that we are not able to avoid what already happened, but if you gave us another chance we will do our best so your next stay will be pleasant and comfortable.
Best regards,
Andrzej Seliga
Front Office Manager

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Reviewed 18 October 2010

I recently returned from a stay at the Angelo Hotel and I cannot say enough how wonderful our stay was! Having travelled and stayed in many hotels and I have to say that the Angelo Hotel was the best overall. The staff was most accomodating and went above and beyond the call of duty to make our stay the best. From making sure we had the room we needed (I was travelling with my disabled friend) to even ordering us pizza, since we don't speak the language. They were ALWAYS curteous and kind. The apartment style room we stayed in was ideal, roomy, quiet and very clean. The food was excellent and prices were resonable. I would say that anyone stayiing in Katowice would have a wonderful experience if they stayed at this hotel. I wouldn't stay anywhere else. Plus you are only a 10 minute walk to a huge mall in one direction and the downtown area in another. Thank you so much to the entire staff at the Angelo Hotel!!

  • Stayed: October 2010, travelled with friends
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2  Thank Sixpac6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2010

I would highly recommend this hotel. It is a short walk to the train station which I highly recommend to use and not far from the highway. The staff was really helpful. The breakfast was great along with the waiters. The room were comfortable and secure. There were 10 of us but got a good deal on rooms. I highly recommend this hotel.

  • Stayed: July 2010, travelled with family
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3  Thank mummush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vienna House Easy Angelo Katowice

Address: ul. Sokolska 24, Katowice 40-086, Poland (Formerly Angelo Hotel Katowice)
Region: Poland > Southern Poland > Silesia Province > Katowice > Śródmieście
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 25 Hotels in Katowice
Price Range: £37 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vienna House Easy Angelo Katowice 4*
Number of rooms: 203
Official Description (provided by the hotel):
The 4-star angelo Hotel Katowice is a modern business and conference hotel located in the city center. It offers 203 comfortable rooms, 2 executive floors, an underground garage, sauna and fitness studio and the biggest conference centre in the region with 12 conference rooms. The hotel is famous for its refined Polish and international cuisine at Sunlight Restaurant, a wide selection of fine wines. ... more   less 
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