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“They billed me twice and didn't clean my room!”
Review of Old Time Hotel

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Old Time Hotel
Ranked #111 of 259 Hotels in Krakow
Certificate of Excellence
Lviv, Ukraine
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“They billed me twice and didn't clean my room!”
Reviewed 12 May 2014

The room was nice and breakfast very good. Sadly, the phantom cleaner made a sorry effort to make my bed and didn't actually clean anything. This disturbed me. When I left, the somewhat slow redhead reception girl casually informed me that my card had been charged twice. Bespectacled redhead then informed me that i'd be refunded immediately and that the credit would show in my account immediately. Still nothing received. Old Time Hotel are thieves and don't expect your room to be cleaned either when you're out and about sightseeing in Krakow. Scandalous, probably criminal. Avoid!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank N7676LRmarkw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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146 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
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English first
Geneva, Switzerland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 March 2014

The best hotel I have ever stayed in. The quality is very high and yet the prices incredibly low. Rooms are beautiful, elegant and fancy. Very warm and friendly atmosphere. I strongly recommend the hotel.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Alicja P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lviv, Ukraine
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 July 2013

Have been to Krakow before and normally I stay in the Old Town. This time I was only there for a night so stayed at this nice, comfortable and clean hotel. Just 5 minutes from th train station and Old Town, nice 'locals' bars just down the road. Really liked it.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Cirsus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 July 2013

We were really impressed with the decor. The hotel is 3 star but it's so stylish it really feels like 4/5 stars! The double room was very spacious, clean and comfortable. The reception staff very helpful and friendly. And the breakfast! Great variety of everything, and slightly different food everyday, which was nice.


It's great value for money as the hotel is in walking distance to the city centre and train station. Highly recommended.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hannah808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunedin, New Zealand
Level Contributor
144 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 9 July 2013

This hotel has great ambiance. Staff were helpful and friendly.
We were able to put our passports etc in their secure area and saved us the hastle of worrying about them during our 4 night stay.
Breakfast was fresh and you could not want for anything.
Room was beautiful and roomy. The view at the back was of a play area and you could eat/drink
outside if you chose.
Handy to the town centre and close to tram and bus transport for venturing out.

Room Tip: Our room 108 was excellent. Up one level but airy and comfortable.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 June 2013

We stayed at the Old Time Hotel during the last week of May 2013.

The Hotel is very nice, clean and the rooms are huge. Breakfast is good.

We took 3 rooms during our 3 nights stay. When we arrived to our next destination we found that there were some new cloth were missing from our luggage!!! I left the luggage unlocked during our stay. We suspect that one of the maids had stolen the cloth because one day the suitcase was not in the condition we left it. While in that hotel take the precaution to lock the luggage with the most valuable belonging !!!

The receptionist name Beata was very helpful and nice but not the maids !!!

We had 3 nice rooms on the top floor but early morning at sun rise the light entered trough a roof window without curtain and was difficult to sleep.....

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank migueldelatorre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2013

We visited Krakow in June 2013 and were not disappointed.The Old Time Hotel was a very good base for seeing the sites.As soon as we arrived we had a warm welcome from the staff,our room was just as advertised and very clean,if not a little bit worn round the edges.The room was very quiet and we slept like logs!.The breakfast buffet was superb,plenty to eat for everyone and a good selection.Another positive was we could leave our bags after checking out as we had late flights,takes away the stress!!.When you stay here ,do not forget to visit the Botanic Gardens in Krakow ,its wonderful! and only 6 zlt,never gets a mention .Give this place a try!!Stephen & Marlene Craven Lincolnshire England

Room Tip: ask for room away from road,although to be honest road was not that busy!!
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Old Time Hotel

Property: Old Time Hotel
Address: ul. Szlak 33, Krakow 31-153, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz , Stare Miasto
Amenities:
Airport Transportation
Hotel Style:
Ranked #111 of 259 Hotels in Krakow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Old Time Hotel 3*
Number of rooms: 24
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