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“Great base from which to enjoy Krakow”
Review of Kossak Hotel

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Kossak Hotel
Ranked #16 of 258 Hotels in Krakow
Certificate of Excellence
London, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great base from which to enjoy Krakow”
Reviewed 23 April 2012

We stayed just one night but the great location, comfortable room and lovely Oranzeria cafe on the roof get a thumbs up.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anastasjia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, 5 May 2012
Dear Guest,


On behalf of all our staff I am happy to hear you had a wonderful stay. Our Restaurant is great! I am glad yours did as well!

We are always pleased to be your hosts and I am happy that we were able to demonstrate our services and skills that we strive to provide each and every guest that comes to visit.

May I take this opportunity to thank you for having chosen the the Kossak Hotel and we look forward to serving you again in the near future.

Yours sincerely
Magdalena Rzepisko
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (399)
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Dundee
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 21 April 2012

Just back from a 4 night midweek break, The hotel was in a perfect position to visit the town of Krakow. The staff were all very friendly and attentive. The breakfasts were very good, with a good choice. Our bedroom was very clean, with a spotless bathroom.
I would highly recommend this hotel.
A very small criticism, the blackout curtains in Room 201 are about two foot short , so you are
waking up at first light, also there is a large supermarket next to the hotel and they start throwing boxes/wood into their skip 6.00/6.30am every morning, not a good way to start a day.

Room Tip: Don't get room 201 at the back of hotel, to much noise and no good black out curtains, but exce...
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DarkBlueDundee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, 6 May 2012
Dear guest

Thank you very much for your stay at the Kossak Hotel and the kind comments at Tripadvisor.

We always appreciate our residents taking the time to let us know when they are content with our staff as well as the service.

Your compliments are a great motivation for our employees and we are looking forward to welcoming you again at Kossak in near future.

Best regards,
Magdalena Rzepisko
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hertford, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 April 2012

We had a room on the 5th floor overlooking the river and the castle so it felt open and spacious but was only 5 to 10 minutes walk from the square. Everything was within walking distance.The staff were all very friendly and attentive. The breakfasts were lovely. The first night we ate in the rooftop restaurant, again a lovely position. The menu had some rather strange combinations and the food was very rich. A very small criticism but some plainer items added to the menu would be good. It took us 2 nights to realise there were blackout curtains hidden under the net curtains so we were waking up at first light - our fault but our friends also made the same mistake so worth noting if you go. The room was very nice with a lovely bathroom. I would definitely recommend it.

Room Tip: 5th floor overlooking river
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosemary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, 6 May 2012
Dear Guest,

What a fantastic review!
Thank you for taking the time to share it! Our team was glad to hear that we provided you with an excellent experience that you expect and deserve.

Referring to the problem with curtains, I hereby inform that curtain is shorter from one site but from the other one it is longer and coveres window. Next time during your visit please do not hesitate to contact the reception which will be pleased to explain how to deal with curtains and answer any other questions.

I love your descriptions and thank you for taking the time to submit your review. We will certainly look forward to your return soon.

Best regards,
Magdalena Rzepisko
Front officer manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
Reviewed 19 April 2012

We stayed here 3 nights because of the positive reviews in Travel Advisor and they were deserved. The hotel is recently refurbished, tastefully done and spotlessly clean. Location is very convenient, an easy walk to everything. Service was always attentive and polite, and the front desk staff were helpful with giving advice on places to visit. The rooftop restaurant had great food and stunning views of the river, castle and skyline, and the free morning coffee on its terrace was always a pleasant and appreciated interlude. The included breakfast in the downstairs restaurant was good, with a reasonable selection. The only odd thing was that our room only had a curtain covering only half the window (not a river view room), I couldn't understand why but it didn't bother us terribly. Cracow is a beautiful, fascinating city and I doubt you could do better for value and satisfaction than to stay here.

Room Tip: Ask for a room with a view of the river, which apparently the majority of rooms have
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OzVoyager101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, 24 April 2012
Dear Guests,

Thank you so much for this wonderful review. It sounds like you had a great time visiting Cracow and we couldn’t be happier to hear that we provided an excellent lodging experience during your visit.

It’s great to hear that you had a chance to enjoy most of our amenities and our close proximity to all of your Cracow destinations.

We are pleased that the service you received was pleasant and accommodating, as we strive to provide every guest with exceptional attentiveness and hospitality.

We look forward to seeing you again upon your next visit to Kossak Hotel.

Best regards and safe travels,
Magdalena Rzepisko
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex
Level Contributor
121 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 15 April 2012

Stayed 2 nights here with my 15yr old son , his friend and my friend . Main purpose of visit was to see Auswich and Birkenau. Rooms overlook river and castle . Reception staff friendly ! Rooms clean comfortable. Food in rooftop restaurant lovely. Slight downside was service but had ordered a Bellini and although it's on drinks menu took along while to come together with olives which turned up with main course. There was a large party of about 9 near us so perhaps they took priority. Having said that would recommend hotel . Great location ! Nice walk along river and used the trams. Great place and used KRK-Krakow Tours for airport transfer and Auswich tour. Tomas and Mark were lovely guides . Highly recommend this company!! Wish had spent 3 nights but will go back at some point !

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trinnyessex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, 24 April 2012
Dear Guests,

Thank you for your delightful review!
We’re glad to hear you had a chance to enjoy our rooms and restaurants ; it’s a big hit with our guests! Our location is a perfect base to start sightseeing! I am happy that you found Kossak as a highly recomended place

Your review is greatly appreciated and will be a valuable resource for other travels seeking their perfect lodging location. We look forward to seeing you and your family in the near future.

Best regards,
Magdalena Rzepisko
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ayr
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 April 2012

I have just returned from a 4 day break in Crakow staying in Hotel Kossak which lived up to all the positive comments . The location was excellent for walking around the city,my room was spacious and very comfortable while the staff - especially the receptionists were very helpful.The breakfast was first class. I would certainly recommend this hotel to anyone planning a visit to this beautiful city.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MyraAyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago, Chile
Level Contributor
89 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 6 April 2012

Excellent hotel, marvellous view on Wawel castle for half the price of other top end hotels. Close to city center also. Great staff and breakfast. Super!

Room Tip: have one with view to Wawel.
See more room tips
  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PirataGambrinus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, 10 April 2012
Dear Guest,

We're always delighted when our valued guests choose to post comments about their experience especialy when they include "travel tips". We appreciate you taking the time to give the feedback.
It is the passionate goal of all of our associates to provide the highest level of genuine care and personal service that we can to make your stay comfortable and enjoyable. Please consider this a warm welcome for your future return.

Warm regards,
Magdalena Rzepisko
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kossak Hotel

Property: Kossak Hotel
Address: pl. Juliusza Kossaka 1, Krakow 31-106, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Krakow
#6 Business Hotel in Krakow
#10 Romantic Hotel in Krakow
#11 Luxury Hotel in Krakow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Kossak Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
From the wide variety of exclusive hotels or luxury hotels there is one hotel in Krakow that shines brighter than the others. Kossak Hotel located in the center of Krakow - city by many considered to be the most beautiful city in Poland, will definitely meet the requirements of each and every client. Regardless, if you plan to stay in Krakow for the business, cultural or touristic reasons, Kossak hotel would be the best choice for everyone who wants to feel the unique atmosphere of Krakow and who wants to spend time in the comfortable conditions in the hotel that belongs to the heart of the city of Krakow. Poland attracts you? Then why not stay in the beautiful, comfortable, modern boutique hotel in Krakow? ... more   less 
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Also Known As:
Kossak Hotel Krakow

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