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“Superb Hotel”
Review of Kossak Hotel

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Kossak Hotel
Ranked #22 of 260 Hotels in Krakow
Certificate of Excellence
Portadown, United Kingdom
Level 4 Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Superb Hotel”
Reviewed 2 April 2014

This was a really nice hotel - excellent 4-star!! Brillliant location - very clean. Lovely breakfast - really enjoyed our stay here :) Make sure you plan a trip to Austwitz!! Try the local beer - but be careful it is very strong compared to what we are used to.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Janet Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, 8 April 2014
Dear "Janet Y',
Thank your for taking time to provide us your review about Hotel Kossak. We are delighted to hear that you have had a relaxing spring holiday in your "clean" room and the location of the hotel was perfect for you to discover our beautiful old capital of Poland.

We wish to welcome you back in the near future.
Yours sincerely,
Dorota Opoka
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,434 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (408)
Date | Rating
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English first
Horsham, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 31 March 2014

Warm, friendly welcome on arrival.
Room spotlessly clean, very comfortable and had all the facilities you'd expect from a 4 star hotel.
Food was excellent and very good value for money whether eating at the Percheron on the ground floor or at the Oranzeria rooftop retaurant with its outside terrace which claims to have the best panoramic views of Krakow. The hotel deserves its reccommendation in Michelin Guide 2014 for tis cuisine.
Krakow must surely be one of the jewels in Poland's crown.This was our first visit ot Poland but we hope to return soon to explore further the treasures Krakow has to offer and will definitely stay at the Kossak Hotel again. It certainly deserves Tripadvisor's vote as 'Traveller's Choice 2014'

Room Tip: choose room with view of river and Wawel Castle and Cathedral.
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helenmack2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, 3 April 2014
Dear „Helenmack2014”,
We first would like to thank you for choosing Hotel Kossak for your first visit in Kraków and for sharing such lovely comments on your overall holiday experience among us; it is always very rewarding to read that our guests keep nice memories of their stay at our hotel.
Moreover, we are glad to read that you appreciated the comfort of your accommodation, the quality of our gastronomy and our prime location with easy walking distance to the key sites.

Hopefully we will have many more occasions to welcome you back!
Warmest Regards,
Dorota Opoka
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yarm, United Kingdom
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 March 2014

First rate four star hotel with a rooftop restaurant with splendid panoramic view. Excellent location within comfortable walking distance of the Old Town and Jewish Quarter. Very clean, with friendly and efficient staff (English speaking) and last but not least, five-star breakfast.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Happywanderer608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, 3 April 2014
Dear „Happywanderer608”,
Thank you very much for your fantastic review and rating here at Tripadvisor.
We are thrilled you enjoyed staying with us.
We want to express our utmost gratitude for your amazing words towards our staff and for pointing out their great attitude, genuine helpfulness and commitment to ensure that our guests fully enjoy their stay at our Hotel.
Last but not least, we are grateful for your highlight on our location.

I look forward to welcoming you back in the near future!
Kind regards,
Dorota Opoka
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 March 2014

Just spent a lovely few days at The Kossak, very central, room spotlessly clean, and well maintained, comfy bed, delightful staff, especially Paulina on reception, so helpful. Very comprehensive breakfast, delicious and ate in the downstairs restaurant, very tasty.

Room Tip: All rooms excellent!
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sylvie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, 3 April 2014
Dear "Sylvie B",
Thank you for sharing your experiences regarding your recent stay at Hotel Kossak . I am most pleased to hear that you had an enjoyable time with us.

Thank you for your kind words about our hotel, staff and services.
Kind regards,
Dorota Opoka
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leigh-on-sea
Level 4 Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 March 2014

Couldn't fault the hotel in any way. Rooms were clean, spacious and well equipped. Staff were helpful, polite and friendly. The location was great and only a 10 minute walk to the main square. Breakfast was varied and plentiful and remember to have a cocktail on the roof terrace overlooking the river.

Room Tip: Ask for a river view.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leigh-on-SeaCustard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, 29 March 2014
Dear ‘Leigh-on-SeaCustard”,
We appreciated your review of Kossak Hotel. I was happy to hear you found our location as a great one. Thank you for taking the time to give us the gift of feedback. I appreciate the great compliments on our facilities.

We look forward to being able to do so again soon.
Kind regards,
Dorota Opoka
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 March 2014

Stayed here for four nights. As it was my husbands birthday they upgraded our room to one with a good view of the castle and river. Room was clean and nicely decorated.
The bed was really comfotable. The staff were first class, so helpful and informative. Breakfast was very good and varied. They even provided a little cake on the day of his birthday as a surprise which I thought was a lovely idea. The hotel was only a short walking distance to the main square but there was a tram stop near the hotel. We had a lovely time in Krakow and would definately go back to the Kossak Hotel again.

Room Tip: Ask for rooms with a view of the castle and river. Preferably on the fifth floor. Rooms are quieter...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Biglemmie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, 29 March 2014
Dear "Biglemmie',
Thank you for choosing Kossak Hotel to celebrate your husbands birthday. I am so pleased that you had a memorable stay with us on this special occasion.
I was delighted to learn how much you enjoyed your time with us. Thank you for your most kind comments regarding our staff and services.

We look forward to welcoming you back in the near future for another enjoyable stay with us.
We hope to welcome you and your family back in the near future.
Warm regards,
Dorota Opoka
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jomtien Beach, Thailand
Level 5 Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 March 2014 via mobile

Central but quiet location near to main square. Staff very friendly and helpful.
Room and bed very comfortable, well appointed. Good choice of TV channels.
Excellent choice of breakfast, included in price. Lunch was well cooked and good sized portions.

Stayed March 2014, travelled on business
Helpful?
Thank BestFarang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, 29 March 2014
Dear "BestFarang",
Thank you very much for having chosen Hotel Kossak for your stay in Kraków and for taking your time to post your kind comment on Tripadvisor.com. We are grateful for any comments, every day we try to improve the quality of services. We are making maximum efforts to provide a welcoming atmosphere for our guests.

I look forward to welcoming you back in the near future!
Kind regards,
Dorota Opoka
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kossak Hotel

Property: Kossak Hotel
Address: pl. Juliusza Kossaka 1, Krakow 31-106, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Krakow
#6 Business Hotel in Krakow
#10 Romantic Hotel in Krakow
#12 Luxury Hotel in Krakow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Kossak Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
From the wide variety of exclusive hotels or luxury hotels there is one hotel in Krakow that shines brighter than the others. Kossak Hotel located in the center of Krakow - city by many considered to be the most beautiful city in Poland, will definitely meet the requirements of each and every client. Regardless, if you plan to stay in Krakow for the business, cultural or touristic reasons, Kossak hotel would be the best choice for everyone who wants to feel the unique atmosphere of Krakow and who wants to spend time in the comfortable conditions in the hotel that belongs to the heart of the city of Krakow. Poland attracts you? Then why not stay in the beautiful, comfortable, modern boutique hotel in Krakow? ... more   less 
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Also Known As:
Kossak Hotel Krakow

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