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“Awesome. Simple”
Review of Kossak Hotel

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Kossak Hotel
Ranked #22 of 260 Hotels in Krakow
Certificate of Excellence
Shrewsbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Awesome. Simple”
Reviewed 7 July 2014

We stayed at the Kossak for 3-nights over the New Years period. Having never ventured into Eastern Europe we were slightly apprehensive. We really didn't need to be! Before we even landed in Poland the communication via email with hotel was outstanding.

We firstly booked a taxi through the hotel which was a fair drive and reasonably priced, highly recommend doing as it's stress free and convenient (straight to front door!). We booked our Auschwitz tour and Salt mines tour on arrival - the bus pick up point for these is a stone throw away by the castle which was great! The breakfast was ideal and the Michelin star restaurant on the top floor was great to chill out on or dine - stunning views also. Rooms were awesome with large bath tub. The 10-minute walk into the center is as straight as an arrow and pleasant. Plenty of nice bars and placed to eat there. The square at Christmas was beautiful but can imagine its nice all year round.

Would unquestionably visit again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Rooms
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Helpful?
1 Thank GARETH J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, 25 July 2014
Dear “Gareth J”,

Thank you very much for taking the time to share your feedback about your stay in Kossak Hotel.

We are glad to see that you have enjoyed your stay with us and brought some truly wonderful memories from Cracow.

We thank you for your kind words and we hope to see you again in the not-so-distant future!
Kind regards,
Renata Multan
Front Office Manager
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (408)
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English first
London, United Kingdom
1 review
Reviewed 7 July 2014

Spent several nights at the Kossack. Lovely hotel, really helpful staff, great room and good location. The hotel is a short walk away from the old town. The hotel staff are happy to assist arranging tours to local attractions. Had a enjoyable time in Krakow and will return

  • Stayed July 2014, travelled as a couple
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    • Location
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Helpful?
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Manager at Kossak Hotel, responded to this review, 22 July 2014
Dear “Chris S.”,

I would like to thank you for taking the time to write this review.

It is always the best reward for us to read positive comments of satisfied clients. We are pleased to hear you were satisfied with the accommodation, location and services provided at Kossak Hotel.

We look forward to having the chance to welcome you back in the near future!
Kind regards,
Renata Multan
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Bodmin, Cornwall, UK
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 June 2014 via mobile

Would highly recommend this hotel. Lovely 3 night stay. Modern room lovely, very clean and comfy, with stunning views across river to castle. Stunning rooftop bar with wonderful view. Breakfast good and staff very welcoming and professional. Coach station across road so very easy to join trips to Aushwitz and Salt Mine (both highly recommended). Easy walk into town.

Stayed May 2014, travelled with friends
Helpful?
1 Thank SandAM_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, 3 July 2014
Dear "SandAM_10",
Thank you very much for taking the time to tell us about your recent experience with us, It was great to hear that you found the location to be so perfect and the room to meet your every need. I am glad you had an enjoyable breakfast experience.

I hope to see you back again in the future.
Yours sincerely,
Dorota Opoka
Front Office Supervisor
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Perth, Scotland, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 June 2014

Just had 9 days in Krakow. Had the most fantastic holiday. The Kossak Hotel was superb. The staff are so friendly and couldn't have been more helpful. They organised our airport transfers and our trips to both The Salt Mines and Auschwitz.
The hotel was immaculate and the food of a high standard. Breakfast was a buffet style with every taste catered for. We had upgraded our room to a superior one with a view of the river.
Thanks to all staff at Hotel Kossak for a lovely stay. We hope to return Poland. Krakow is a beautiful city and the people are very friendly.

Room Tip: Upgrade to a superior room as river view guaranteed.
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  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
Thank Heather R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, 3 July 2014
Dear "Heather R",
Thank you so much for your glowing review of your recent stay with us. I was pleased you enjoyed your room, the facilities that we offer and also our excellent location. We have a great team here and I will pass on your kind words to them for sure. I'm so glad to note that you pay attention to the fact that everyone has different likes but even if you were happy to spent a time with us in every respect! .

I hope to be able to personally welcome you again to the hotel on your next stay with us.
Kind regards,
Dorota Opoka
Front Office Supervisor
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Isle of Wight, United Kingdom
Level 4 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 June 2014

Just got back after a 3 night break at this Hotel. We had upgraded to a superior room for the views of the river and castle as other reviews had suggested. On arrival around 10:45 we knew our room would not be ready as check in is not until 14:00, we were told our room was on the 5th floor and as yet not ready until 14:00, but a room on the 1st floor was ready if we wanted it. We decided to wait for our room so left our luggage with reception and went up to the square. when we came back our room was ready and we were not disappointed nice large bathroom, hair drier , tea and coffee, safe, slippers, dressing gowns everything you wanted and great views. We were told that our room was the 2nd best in the hotel (room 511). Breakfast was 7 till 10am buffet style with a great variety. Very friendly staff spoke perfect English and would help with anything you wanted. Only downside to the room was that there were no curtains only nets at the window to shut out the early sunlight. Would we stay here again? Big fat yes 100% been to Krakow 4 times and this is one of the best Hotels

Room Tip: Upgrade to superior room well worth it. Hire a bike and ride along the river
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  • Stayed June 2014, travelled as a couple
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Helpful?
2 Thank PeJ54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, 3 July 2014
Dear "PeJ54",
Thank you for taking the time to write this review. It is a pleasure to receive such a good feedback from our guests. Your compliments and feedback are appreciated and we will share them with the team. Thank you for the special compliments to our rooms as well as staff.

Should you have the opportunity to return to Cracow, we would be happy to welcome you back.
Warm regards,
Dorota Opoka
Front Office Supervisor
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Trondheim, Norway
Level 2 Contributor
4 reviews
Reviewed 25 June 2014

We stayed at the hotel for a week, and I can't mention anything that is worth complain about.
The hotel has a bar/restaurant at the rooftop, and from here you got an excellent view over the city. The hotel is located not far from the castle and the Old town, it takes 10 minutes to walk.
The rooms are clean, the breakfast is good, I'll recommend it!
The staff gave great service. During our stay they told us there would be a wedding party 2 floors over our room. So they offered us another room so we wouldn't loose our sleep. We took the risk staying in our "old" room - we didnt hear anything from the party. Loud music and traffic was never a problem!

  • Stayed July 2013, travelled with friends
    • Value
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Helpful?
Thank Benolini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, 3 July 2014
Dear "Benolini",
Thank you for your review and feedback. I am glad that we managed to deliver an experience that met your expectations, and I am pleased you enjoyed easy access to Krakow due to our central location.
Nice to hear that they were able to visit Cafe Oranżeria Restaurant to and admire the top floor views of the city.

It would be a pleasure to welcome you again in our Hotel for your next stay in Krakow.
Best regards from Krakow,
Dorota Opoka
Front Office Supervisor
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London, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 June 2014

The hotel itself inside is really clean and organised. However the special feature to this hotel are the staff. Nothing is too much trouble, they are so polite and everything we asked them to book for us was done with great efficiency. The view from the superior room looking out on the castle was lovely. I would definitely stay there again.

  • Stayed June 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank julie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Kossak Hotel, responded to this review, 21 June 2014
Dear "julie b",
Thank you for sharing your opinion about the hotel. We are delighted that you have enjoyed your stay at Hotel Kossak.
We were delighted to hear that you are amazed by our staff, as well as the cleanest of the rooms.
Thank you for sharing with us your experience about your superior room and the stunning view from there.

Thank you so much for staying with us and taking the time to post your comments. We hope to see you again in the near future.
Your sincerely,
Dorota Opoka
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kossak Hotel

Property: Kossak Hotel
Address: pl. Juliusza Kossaka 1, Krakow 31-106, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Krakow
#6 Business Hotel in Krakow
#10 Romantic Hotel in Krakow
#12 Luxury Hotel in Krakow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Kossak Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
From the wide variety of exclusive hotels or luxury hotels there is one hotel in Krakow that shines brighter than the others. Kossak Hotel located in the center of Krakow - city by many considered to be the most beautiful city in Poland, will definitely meet the requirements of each and every client. Regardless, if you plan to stay in Krakow for the business, cultural or touristic reasons, Kossak hotel would be the best choice for everyone who wants to feel the unique atmosphere of Krakow and who wants to spend time in the comfortable conditions in the hotel that belongs to the heart of the city of Krakow. Poland attracts you? Then why not stay in the beautiful, comfortable, modern boutique hotel in Krakow? ... more   less 
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Also Known As:
Kossak Hotel Krakow

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