We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Incredibly Helpful Staff”
Review of Crystal Suites

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Crystal Suites
Ranked #8 of 259 Hotels in Krakow
Certificate of Excellence
Pinole, CA
Level 5 Contributor
80 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Incredibly Helpful Staff”
Reviewed 8 July 2012

We stayed here three days in June, 2012. Our room was directly above the excellent bakery/coffee shop below - we had a corner room with balcony. Even before we left home, the staff was great at sending me easy directions to the suites, and then, while we were staying, and when planning our departure, Chris especially was a godsend. He even added time on our parking ticket because we were returning later than we'd planned one afternoon, and had parked across the street from the suites.

Our room was large, and very comfortable. Nice kitchenette with coffee maker, toaster, fridge, even a small stove, if I remember correctly. With large windows on two walls, plus the balcony, the room was bright and airy. Noise was handily blocked by the modern double-pane windows (It was a lively time in Krakow, with Poland proudly hosting EURO 2012)

We loved the neighborhood, just minutes from the main square. Cannot fault the Crystal Suites for anything.

Room Tip: Loved the corner room.
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JacMcFar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

716 reviews from our community

Traveller rating
    589
    111
    14
    2
    0
See reviews for
153
322
28
28
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Ireland
Level 5 Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 June 2012

I stayed here in June and found it really nice. The staff are lovely and really helpful. I stayed in Suite 7 and it was really spacious and comfortable. Crystal Suites is located conveniently close to the old town and many restaurants. There is also a supermarket 50m away. The cupcake bakery next door is also a plus. Almost every tourist attraction was less than 5-10 minutes away from the apartment so it was really handy. I would highly recommend staying here if you are visiting Krakow. The staff gave us good, honest advice about how to get around and which tours to take and also told us which restaurants were good value and had good food.

Room Tip: Don't take a taxi directly from the airport as we got over charged. Instead, contact the recepti...
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank StephOH1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 June 2012

We booked our suite after reading reviews on TripAdvisor, and were so pleased we did. The welcome, the quiet, and the clean apartment helped make our trip restful. It was pleasure to come back here after days in the very busy city.

The staff set the tone, with a delightfully warm welcome. Security was excellent, and we felt completely safe here. The building is beautiful, with gracious marble stairways and hall; and the apartment (one bedroom) was well appointed, elegantly furnished, and with everything we needed for our three night stay.

I would be happy if travelling solo, to stay here alone. Secure, cooking facilities, and quiet - all good for women travellers.

The street is a cul-de-sac, so relatively quiet at night, away from the clubs and the main traffic routes. At the same time, it was a very easy and pleasant walk into the old town, and into the park surrounding the city.

We sampled Cupcake Corner, which offers a breakfast deal, on the doorstep; but otherwise used our little kitchenette for breakfast. Ground coffee and tea bags were in the room, with a drip coffee-maker; wifi worked instantly; bed comfortable. (Curtains were a bit thin, and it was quite light in the bedroom, but otherwise fine.) Shower-room with underfloor heating was excellent.

Room Tip: Our apartment was Number 5 (pictures attached).
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ClareBlueSkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ripon
Level 6 Contributor
140 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 15 June 2012

The pictures on the website were great, very modern and looked good, the reality was not as good. The room smelled musty, the furnishings were very tired, we had expected more and so were dissapointed. The staff were lovley and really helpful and they looked after us really well. We thin our suite, suite 3 is one they do not use very often, we saw in to another apartment when the door was open and it was furnished much better than the one we had. So avoid suite 3!

Room Tip: Specifically ask not to be put in suite 3
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HeathBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chicago, illinois
Level 3 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 June 2012

We booked the Crystal Suites Old Town after reading great reviews on TripAdvisor. We weren't disappointed! Adding to the positive comments from others, I was struck by the attentiveness of the staff. They were, without exception, thorough, very friendly and willing to help us with any direction we needed for getting around the city. Upon our arrival, the reception employee took us to our apartment, and spent quite a bit of time showing us how to operate everything, etc. They arranged our drivers to and from the airport, and also booked our very satisfactory tour of Auschwitz. Our one bedroom apartment was just great, and the bathroom especially was wonderful and large. We purchased extra coffee and cereal and milk at a grocery nearby. I would strongly recommend Crystal Suites.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jentrav49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 5 Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 June 2012

We stayed for 3 nights & loved every minute of it. the room was spacious & comfortable, best hotel bed i've slept in. It had a good amount of amenities for the kitchen, good wi fi connection & bathroom was well equiped too. Location was perfect, a 10 minute walk from the noise & madness of the old town. CLose & safe enough to walk to & from late at night.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trendygirl25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Krakow hotels
Stare Miasto
Cracowdays Apartments
Cracowdays Apartments
#4 of 259 in Krakow
980 reviews
Venetian House Aparthotel
#15 of 259 in Krakow
918 reviews
Kleparz
Mercure Krakow Stare Miasto
Show Prices
Show Prices
Show Prices
Kazimierz
Hotel Columbus
Hotel Columbus
#12 of 259 in Krakow
1,269 reviews
Stare Miasto
Radisson Blu Hotel Krakow
Liv'Inn Aparthotel
#17 of 259 in Krakow
405 reviews
Show Prices
Show Prices
Show Prices

Been to Crystal Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crystal Suites

Property: Crystal Suites
Address: ul. Jana Kochanowskiego 6, Krakow 31-127, Poland
Phone Number:
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Airport Transportation
Hotel Style:
#5 Romantic Hotel in Krakow
#7 Family Hotel in Krakow
#8 Business Hotel in Krakow
#12 Best Value Hotel in Krakow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Crystal Suites 3*
Number of rooms: 11
Official Description (provided by the hotel):
Crystal Suites are fully equipped, independent, bijou apartments with central location and modern facilities. Distinctive in style, Crystal Suites combine bright interiors, individually commissioned furnishings, fabrics and artwork with comfort and fin-de-siècle period detail. Free internet, satellite TV, I pod dock, café on the corner , 12h reception with tourist information and your own keys to the newly renovated 1905 building located in the exclusive residential area will make you feel like a local. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Agoda, Odigeo, Travel Republic (UK), Evoline ltd and Cancelon so you can book your Crystal Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Hotel Krakow

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing