The hotel is located on a busy highway, next to a petrol station, and out of town (limited public transport especially later at night). The rooms were clean although did not have a bar fridge and the hair dryer did not work. Despite confirming a double bed on the internet a week beforehand, when we arrived we were given a room with 2 single beds. When discussing this with the reception staff (Adrian), they showed little interest or concern, and we were advised to push the beds together. All of the other staff (especially the room attendants and other receptionists) were very friendly however. When checking out, we asked the receptionist (Adrian...again) to book an icar (which is a reliable and cheaper taxi service in Krakow- highly recommended) to the airport. He confirmed that he had booked with icar however when the taxi arrived, it was another company. When we approached Adrian about this he became angry and swore at us. He and the taxi driver (obviously a friend) demanded a higher taxi fare. This unfortunately was not a great last memory of Krakow.
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- Also Known As:
- Conrad Hotel Krakow
- Conrad Hotel And Spa