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“Excellent hotel and management”

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Hilton Garden Inn Hotel Krakow
Ranked #24 of 256 Hotels in Krakow
Certificate of Excellence
Grudziac
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent hotel and management”
Reviewed 26 October 2012

This is my fist choice in Krakow! Why? The hotel offers good price for good value. Sometimes it is more expensive than the hotels in the old town but you get good value for your money. The breakfast is much better than at some other HGIs. Parking is free for hotel guests. Only a short bus ride to the old town. The manager is a serious business man who takes very good care of his HHonors Diamond members. Once in town, happily again in the HGI Krakow!

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gosiacieslakowska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorota_smagur, Acting General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, 4 November 2012
Dear Mrs Gosia
thank you very much for great comments. We are happy to be Your first choice and hope to be the best choice for ever in Krakow. I believe to see you again in our hotel soon.
Best regards
Dorota Smagur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,499 reviews from our community

Traveller rating
    930
    477
    75
    10
    7
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240
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329
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (260)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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  • German first
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  • Hebrew first
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  • Any
English first
Level Contributor
8 reviews
3 hotel reviews
Reviewed 26 October 2012

Great service and high standard. Good food in modern and relaxed environment. Would recommend and short walk to Old Town.
Rooms to high quality
15mins by taxi from airport. Staff very professional and wanting to provide good and personal service.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkEJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurencekirk, United Kingdom
Level Contributor
240 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 25 October 2012

I have nothing negative to say about this hotel. We were staying for 3 nights in October and thought the hotel was very clean, the staff were excellent and the breakfast was well stocked and of a good quality. The room was a fine size for our short stay and had an excellent outlook over to the river and castle and was one of the quietest hotels I have ever stayed in. We did not dine in the hotel but visited the bar on a couple of occasions where they serve an excellent cup of coffee. The hotel is on a main road and is slightly out of the centre but we did not find this to be a problem. It took about 15 to 20 minutes to walk to the main square of 5 minutes to walk to the tram stop where we did not wait more that about 5 minutes on any occasion for a tram. I would not hesitate in staying at this hotel again in the future.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
48 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 17 October 2012

Very nice modern hotel. Nice clean modern room. The room had a double bed, TV, fridge, kettle with tea and coffee, mineral water.
A good breakfast. You can even cook the waffles.
The hotel is located next to a busy road, but the room was quiet.
The hotel is located outside the center of Krakow, we come to the center in 20 minutes by foot. You can take a taxi. Very inexpensive.
Very polite and friendly staff.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vesnyshka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 October 2012

The hotel was nice, new and modern. The staff was mostly attentive and helpful. location leaves a bit to be desired and the rooms fronting the busy road are noisy, the main reason I rated it lower.

Watch out for the cab fares to the city center. We took several trips and the price was always different! it became a family joke! It ranged from 12 Zloty to 34 Zloty for the same distance! this is another reason I rated the hotel lpwer as it is quite a distance to the city center, so you most likely will become dependent on the taxis. While it is a short ride, it will nickel and dime you for costs.

Also there is really nothing in the area near the hotel, so I suggest a hotel closer to the city center...

Room Tip: gert a room in the back of the hotel, high floor... Street side is noisy...
See more room tips
  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carl_Shea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
Level Contributor
169 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 15 October 2012

Not an inn; a full service hotel with first class service and attractive public restaurants, bars and well appointed albeit small guest rooms. The breakfast buffet is unbeatable. Small and adequate workout room could use steam & sauna rooms to complete the list of amenities.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peripateticmensch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2012 via mobile

High quality accommodation and friendly English speaking staff. The staff were very helpfull, they found us a room straight away even though we arrived 3 hours early. They also booked our Auschwitz trip for us which was convenient. The free WIFI was very good, we were able to stream video on my iPad to watch a film each night before bed. Breakfast was a bit pricey in the hotel but there was a good selection of food. The gym was quite good as hotel gyms go, a good range of cardio machines and a free weights rack going up to 20KG dumb bells. The cardio equipment all has built in TV's with iPod connectivity.

Stayed October 2012, travelled as a couple
Helpful?
1 Thank Craig T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, 11 October 2012
Dear Guest,

thank you very much for great comments. Hope to see you again in Krakow.

Regards
Dorota Smagur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Hotel Krakow

Property: Hilton Garden Inn Hotel Krakow
Address: ul. Marii Konopnickiej 33, Krakow 30-302, Poland
Phone Number:
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Krakow
#9 Romantic Hotel in Krakow
#13 Family Hotel in Krakow
#14 Luxury Hotel in Krakow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Garden Inn Hotel Krakow 4*
Number of rooms: 154
Official Description (provided by the hotel):
Hilton Garden Inn Krakow is located near famed Wawel Castle and the Vistula River. Enjoy a convenient location 25 minutes by taxi from Balice Airport, 20-30 minutes on foot to historic attractions and the Kazimierz Jewish Quarter. Guest rooms and suites feature views of the Old City or the park. Whether you are visiting Krakow for business or to tour the city, you will find modern guest rooms with comfortable beds.Enjoy spacious guest rooms or a Junior Suite during your stay in Krakow. Guest rooms and suites feature complimentary WiFi, secure remote printing, and ergonomic Mirra by Herman Miller desk chairs. Enjoy cooked-to-order breakfast in The Restaurant which also serves Polish specialties for lunch and dinner. The modern Krakow restaurant and bar serves international dishes for lunch and dinner. Relax with a room service dinner or a prepared meal from the Pavilion Pantry which also sells snacks, sundries, beverages, beer, and wine. ... more   less 
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Also Known As:
Hilton Garden Inn Krakow Hotel Krakow

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