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“Excellent Location, Staff and Property what more can be said!!”

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Hilton Garden Inn Hotel Krakow
Ranked #26 of 258 Hotels in Krakow
Certificate of Excellence
downers grove, il
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Excellent Location, Staff and Property what more can be said!!”
Reviewed 24 May 2014 via mobile

We stayed at the Hilton Garden Inn Krakow for two nights but wish it had been more. The front desk staff were very welcoming and very helpful with information. The restaurant and bar employees as well as the rest of the staff were also great. Our room was clean and in great shape. The hotel is only two years new.

The property is located one block from the tram and bus stop which can take you to nearly any of the major sites in the city. It is about one and a quarter mile to walk to the Wawel Hill Castle and Cathedral and surrounding churches. One can get a 2.80 Zloty ticket that is good for 20 minutes and one ride to get you all the city over from the hotel area. If transferring I believe one needs the next ticket which is still only 3.80 Zloty and is good for longer.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tpry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, 27 May 2014
Dear Guest

thank you for choosing us for your stay . Believe me , you made my day saying excellent location, Staff and property. I hope when you are in Krakow next time you spend at least two nights with us.

Best regards

Dorota Smagur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (265)
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English first
Sycamore, IL
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 May 2014 via mobile

I have stayed at Hiltons all over the US and Europe and this is the nicest staff I have ever encountered. The hotel is modern and well kept. The design of the room was impressive as well. The hotel is near a trolley stop that goes to Wawel Castle and Market Square. I highly recommend this hotel.

Stayed May 2014, travelled with family
Helpful?
Thank JoeP14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, 3 July 2014
Dear Guest,

thank you so much for complementing us. I am proud to read all over Hilton properties in Europe and US we have the nicest Staff. Its so motivating for our team to hear Guest appreciation and to feel they have done great job.

Thank you once again

Regards
Dorota Smagur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 May 2014

Good location, away from the busy city, at a walkable distance from Wawel Castle and the river front. Rooms were spacious and clean. Helpful and friendly staff. Good buffet breakfast. Enjoyed our stay.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jvs2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Wayne, Indiana
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 May 2014

Very good location for getting to Old City within easy walking distance. Close to Wawel Castle, good restaurants and other enjoyable activities. Room was very comfortable and actually had wash clothes, which many European hotels do not have. Staff was somewhat overwhelmed by full hotel being a busy weekend with two very special events locally. Still would recommend this hotel. Did find the hotel hard to get out of driving because of location and road construction. Was good to have gps unit.

Definitely a good place to stay if you are exploring the Krakow area.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank msakenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, 3 July 2014
Dear Guest from Indiana,

thank you very much for so positive comment.
I believe you had great time in our hotel and Krakow and I hope when next time you visit Poland you stay with us again.

Best regards

Dorota Smagur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
1 review
Reviewed 19 May 2014

The quality of time spent in the hotel is very high. Appreciated such additional items in the room as iron, good hairdryer, teakettle. The personel in the lobby and the resaurant works very fast and expresses friendly attitude at the same time.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Iuliia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, 27 May 2014
Dear Mrs Juliia

thank you very much

Regards
Dorota Smagur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 May 2014

Suitable location, nearby to the heart of the city and one can reach all interesting points in walking distance. Highly recommend to visit this lovely city and stay at the Hilton Garden Inn. Especially, the musice scene is worth to travel to Crakow. Almost every day you are going to fina a wide selection of jazz, blues and other musics styles.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joachim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, 27 May 2014
Dear Mr Joachim,

thank you very much for staying with us and writing the comment . Indeed we are music and culture of Poland - other cities dont like when we say this , but almost every day something is happening in Krakow.
Hope to see you again
Best regards
Dorota Smagur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, NY
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2014

The hotel and staff were very nice. The room was modern and clean. The wifi worked well. My only negative comment would be that I was in a non smoking room, but could smell cigarette smoke coming through the ventilation system intermittently. The hotel is about a 15 minute walk from any of the tourist sites.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank ufoissx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Hotel Krakow

Property: Hilton Garden Inn Hotel Krakow
Address: ul. Marii Konopnickiej 33, Krakow 30-302, Poland
Phone Number:
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Krakow
#9 Romantic Hotel in Krakow
#13 Family Hotel in Krakow
#16 Luxury Hotel in Krakow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Garden Inn Hotel Krakow 4*
Number of rooms: 154
Official Description (provided by the hotel):
Hilton Garden Inn Krakow is located near famed Wawel Castle and the Vistula River. Enjoy a convenient location 25 minutes by taxi from Balice Airport, 20-30 minutes on foot to historic attractions and the Kazimierz Jewish Quarter. Guest rooms and suites feature views of the Old City or the park. Whether you are visiting Krakow for business or to tour the city, you will find modern guest rooms with comfortable beds.Enjoy spacious guest rooms or a Junior Suite during your stay in Krakow. Guest rooms and suites feature complimentary WiFi, secure remote printing, and ergonomic Mirra by Herman Miller desk chairs. Enjoy cooked-to-order breakfast in The Restaurant which also serves Polish specialties for lunch and dinner. The modern Krakow restaurant and bar serves international dishes for lunch and dinner. Relax with a room service dinner or a prepared meal from the Pavilion Pantry which also sells snacks, sundries, beverages, beer, and wine. ... more   less 
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Also Known As:
Hilton Garden Inn Krakow Hotel Krakow

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