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“Just Perfect!”

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Venetian House Aparthotel
Ranked #17 of 261 Hotels in Krakow
Certificate of Excellence
Reviewed 2 September 2011

We stayed in Apt. 10 on the 4th floor. It is spacious and well furnished and equipped. The beds are comfy and the aircon works well. It is very quiet.

The whole booking process was the model of efficiency.

The receptionists were very helpful with everything.

We have nothing to add to other reviews. This place is fabulous and we recommend it highly. The location cannot be beaten.

All in all perfect!

  • Stayed: August 2011, travelled with family
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Thank ehzoyzdcr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded 17 May 2017

Dear ehzoyzdcr,

Thank you for your glowing review of the Venetian House Aparthotel. We are delighted you hold us in such high regard and would recommend us to everyone

We are very thrilled read about your positive stay. Thank you for mentioning spaciousness and equipment of the apartment as well as quality of our service. We all try to do our best to improve in every area especially our service to be fast and comfortable.

It was a great pleasure to have you staying with us and we very much hope to have opportunity of welcoming you back to the hotel in the near future.

Regards

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736 - 742 of 964 reviews

Reviewed 30 August 2011

Our studio apartment was small, but offered all necessary amenities. The kitchenette was very well equipped, and there was also an iron and ironing board and hairdryer available.
The whole apartment, and the complex generally, is spotless and very modern, inside a charming period exterior.
We had a cheaper room facing an internal courtyard, which suited us well as we like to sleep with the windows open. A room facing the main square would have had a great view, but lots of noise I suspect.
We had a few minor issues with not being able to pick up a wi FI signal, and no instructions for the cooktop. These were dealt with very promptly, and very pleasantly. The staff here are great!
We found some of the restaurant offerings around the old town very touristy and a bit of a rip off. We were happy therefore to self cater in our apartment some of the time.

  • Stayed: August 2011
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1  Thank impossible50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded 26 May 2017

Dear impossible50,
Thank you for writing a review.
We are pleased to be reading that you found your overall experience staying at Venetian House pleasant.
We are happy you liked our apartments and evaluated them as clean, modern, and with all necessary daily-use equipment, such as iron and hairdryer. Thank you for also mentioning the benefits of our apartments having kitchen annexes, which allow guests to choose between dining out or self-catering.
To address your minor comment about Wi-Fi, I would like to say we have recently changed and upgraded our Wi-Fi coverage. We have installed a separate Wi-Fi network in every apartment, thus fastening the speed and ensuring uninterrupted connection.
Since your last stay with us, we have refurbished all apartments and changed the interiors to be cosier and more elegant. We have also built a second lift in the courtyard part of the building. We will be more than happy to be able to host you once again, in a brand new Venetian House.
Regards,

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Reviewed 23 August 2011

We were 2 ladies who stayed in room 406 for 2 nights. This room had a window overlooking the inner courtyard.
Pros:
- Great location, right in the middle of the vibrant and picturesque Market Square.
- Lift access in the building. This was useful as we were on the 4th floor.
- Clean, spacious room with high ceilings, a kitchenette and a good sized bathroom with a shower.
- Our room was quiet at night; we slept well.
- Friendly staff who also gave us good tips for restaurants.
Cons:
- We had to pay an extra 40 zloty because our flight arrived at night after 8pm on a Friday.
- The free wifi advertised didn't work for our 2-night stay even though we enquired at reception. They couldn't figure out why it didn't work for us (we had iPhones).
As morbid as it sounds, the highlight of our trip to Krakow was a tour of Auschwitz Birkenau concentration camps.

  • Stayed: August 2011, travelled with friends
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2  Thank miffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded 26 May 2017

Dear miffe,
Thank you for taking time to write this review.
We are very happy to hear your stay at Venetian House Aparthotel was enjoyable.
Thank you for highlighting the various advantages of our Aparthotel, such as the central location, lift access, as well as spacious and well-equipped apartments.
We are also pleased that our staff was knowledgeable and friendly during your visit.
We apologize for any inconvenience caused by paying a small surcharge for a late check-in. We find it useful to inform here that we now have a 24/7 reception desk, with receptionists on duty at any time.
As for Wi-Fi, we have also recently upgraded our coverage, creating separate networks for each room, and thus ensuring good signal and speed.
Since your last stay with us, we have refurbished all apartments and changed the interiors to be cosier and more elegant. We have also built a second lift in the courtyard part of the building. We will be more than happy to be able to host you once again, in a brand new Venetian House.
We hope to meet you again in the future and, this time, earn a full five-star review.
Regards,

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Reviewed 22 August 2011

The pictures of the place were great and we thought they might be deceiving but they absolutely matched the quality of the apartments and for a great place. Definitely a must stay if you go to Krakow!!!

  • Stayed: July 2011, travelled as a couple
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1  Thank Shabrese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded 26 May 2017

Dear Shabrese,
Thank you for your feedback.
We are very glad you enjoyed your visit to Venetian House Aparthotel.
It is our pleasure to read that you found the quality of our apartments truthful to advertisements and a great value for money.
Should you find yourself back in Kraków, we recommend contacting us directly for best rates.
Since your last stay with us, we have refurbished all apartments and changed the interiors to be cosier and more elegant. We have also built a second lift in the courtyard part of the building. We will be more than happy to be able to host you once again, in a brand new Venetian House.
Regards,

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Reviewed 21 August 2011

My husband and I stayed in Room #9 for approximately two weeks while preparing for our wedding. Our wedding party occupied over 50% of the remaining apartments. From the moment we arrived at the hotel (which was very late at night), we felt like we were at home. One of the receptionists met us at our car and helped us carry a ton of luggage to our apartment. She stayed with us until we were settled in (car parked, things in apartment, orientation completed) and worked tirelessly over the next two weeks to make sure things ran smoothly. We had been working with the women at the hotel company for over a year and knew we would be in good hands, but we were blown away by their efficiency, kindness and excitement. Upon arriving, we were greeted by a gorgeous bouquet of flowers welcoming us and wishing us a happy marriage. Our friends were send taxis and catered to, making us feel calm about their whereabouts. Every email was answered quickly and phone calls were answered immediately. The apartments themselves were clean, spacious, and comfortable. As soon as we arrived, we unpacked and were able to fit our three oversize suitcases into the storage area above the shelving and out of view. The shelves and cabinets were clean and ready to use. The view from the apartment is the best thing about the experience! We would leave our window open and listen to the clicking of horse hooves as carriages drove past the Venetian. In the morning, we would awake to hear the trumpeter announcing the new hour from the tower of Saint Mary's Basilica. Magic. The price also satisfied us which was very important given length of our stay. The only con we experienced was that the rooms do not have telephones, which made communicating with friends who stayed at the Royal apartments difficult as they did not have their own telephones. Make sure you have a cellphone which can be used for communicating within groups. Enjoy!

Room Tip: Ask for rooms with a view of the main square.
See more room tips
  • Stayed: July 2011, travelled with family
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2  Thank aggierp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded 19 May 2017

Dear aggierp,

We are beyond glad to hear that you enjoyed your stay with us during your wedding! We hope that if you ever come back to Krakow that you chose to stay with us. We always try to make our guests’ visits extra special and memorable.

Thank you for the time spent writing your feedback, and see you soon!

Regards,

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Reviewed 21 August 2011

We were greeted by two friendly receptionists who, on our arrival, gave us some tips. The apartment was central - right in the middle of the main square. The overall experience was fantastic!

  • Stayed: February 2011, travelled as a couple
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Thank ScarletDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded 19 May 2017

Dear ScarletDublin,

We are happy to hear that our receptionists gave you such a warm welcome! We hope that if you ever decide to come back to Krakow, that you will chose to stay at the Venetian House again.

We appreciate your feedback and the time spent writing it. We hope to see you soon!

Regards,

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Reviewed 12 August 2011

I stayed here with my teenage daughter for a week. It was cheaper than staying in a hotel, The location cant get any better. The staff is very friendly , the room was clean and comfortable.

  • Stayed: April 2011, travelled with family
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Thank BGarbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded 19 May 2017

Dear BGarbus,

Thank you for your kind words and the time spent writing them. We hope that next time you visit Krakow you will chose to stay at the newly revamped Venetian House again.

We hope to see you again soon!

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Venetian House Aparthotel

Address: Rynek Glowny 11, Krakow 31-042, Poland
Phone Number:
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Airport Transportation
Hotel Style:
#5 Family Hotel in Krakow
#10 Luxury Hotel in Krakow
#17 Romantic Hotel in Krakow
Price Range: £52 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Venetian House Aparthotel 4*
Number of rooms: 34
Official Description (provided by the hotel):
Situated in a stunningly renovated 16th Century town house, Venetian House Aparthotel boasts spectacular views from exclusive apartments overlooking the main market square. The apart hotel is located in directly on Krakow’s famous Main Square and within a few steps of the unique shopping and entertainment that Krakow has to offer. Being situated right on Krakow's market square, one can never be far away from the city's culture and attractions. Each of our rooms and apartments has been designed as a comfortable and self-contained living space, decorated in a contemporal and cozy style to complement the historic architecture of the apartment hotel. Fully equipped to include air conditioning, flat HD television, Internet TV and fiber wifi internet, they offer all that travelers need to feel like home away from home. On top of that each room and apartment is provided with a convenient kitchen allowing you to prepare a meal if needed. At Venetian Houss, we fully understand the need for professional customer service. Our reception is open 24/7, so we are always on hand to offer help, provide information, book tours, and efficiently resolve any issues with your stay. Reputation is essential to us and Venetian House Aparthotel is proud to have received a series of Tripadvisor awards over the last years. What's more we offer excellent value for money through our direct website: last minute discounts, reductions for extended stays and more competitive room rates for our valued returning guests. It now only takes 2 minutes to book online and you will receive an instant booking confirmation of your stay. Simply input your dates now and see what discounts apply to your visit. Venetian House Aparthotel consists of 34 apartments and all of them are serviced by a total of 2 lifts. ... more   less 
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Also Known As:
Venetian House Aparthotel Hotel Krakow

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