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“Unbeatable location”

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Venetian House Aparthotel
Ranked #15 of 259 Hotels in Krakow
Certificate of Excellence
Baltimore, MD
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Unbeatable location”
Reviewed 4 July 2014

Great apartments in the heart of the main square. Location is fantastic for walking around krakow. Can be a tad noisy at night but that is what you get for staying in the heart of the square, I still managed to sleep great. Chris and other staff so helpful and kind.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this review, 4 weeks ago
Dear Emily H,
Thank you for taking time to submit your feedback.
We are very happy to be reading such positive feedback on our Aparthotel. We are happy you liked our apartments, found our front desk staff friendly and helpful, and were satisfied with our central location.
We have recently gone through a major renovation and redesign works and we are very interested to hear opinions of our guests about the new Venetian House.
We look forward to meeting you again.
Best regards,
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908 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (259)
Date | Rating
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English first
Hout Bay, South Africa
Level Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 July 2014

What an amazing, centrally located place. We traveled extensively in Europe recently and this \was one of the best. I have a back problem and told them when I booked, they accommodated us with a room on the first floor. The apartment is small, but perfectly equipped with all you need including a coffee plunger, corkscrew and enough and proper wine glasses! Perfectly clean and serviced. The staff were friendly and it is a hop skip and jump to all the main attractions. There were absolutely NO negatives

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annaliese L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this review, 4 weeks ago
Dear Annaliese L,
Thank you for your review.
We are very pleased to hear you liked our apartments. We try for our rooms to be equipped with just about everything the guests might find useful.
Also, We are happy we managed to fulfill your expectations in terms of the central location of Venetian House Aparthotel and the cleanliness of our rooms.
We hope you will visit our city and the Venetian House once again in the near future.
Regards,
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NEWPORT
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 24 June 2014

The location, apartment and standard of cleanliness were all excellent, comfortable, well equipped, AC and excellent location - ideal for our stay. Fantastically placed for access to the square. The staff were kind and courteous, speaking very good English. No problem with apartment - The "BIG PROBLEM" was the fact that, having requested a lower floor (ground floor not necessary), our apartment was situated on the top (4th) floor at the rear of the building with no lift (lift serviced front of building only). Each floor had 2 flights of steep stairs. 3rd floor we could have managed with little problem, but the climb to the top floor was a killer. The heat cut in after the 3rd floor and left us both exhausted and gasping for breath - worse for my husband who is asthmatic. My husband is 72 and I am close behind and, although we consider ourselves to be very healthy and fit for our ages, we are not into mountain climbing and would definitely not have booked these apartments had we realised the horrendous climb we would have each time we returned to the apartment, as a result we used the apartment as little as possible. We loved Krakow and had a wonderful time there – only the top floor apartment marred what would otherwise have been a 100% brilliant holiday. It is not good business practice to place people is such an unsuitable position – requests for lower floors are made for a reason and if such a request cannot be accommodated the tourist should be advised accordingly before they accept the booking – it is too late when you arrive and the apartments are fully booked.

Room Tip: If you need a lower floor make sure it is confirmed when booking. Climb to top floor very hard goi...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank GinnyWNewport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this review, 4 weeks ago
Dear GinnyWNewport,

Thank you for staying with us and for taking your time to write this review.

We are more than glad that you enjoyed the location of our aparthotel as well as cleanliness of the room.

We are also very pleased to let you know that Venetian House went through a major renovation process between November 2016 and March 2017. We have not only redesigned all rooms and made them more cozy and elegant, but also invested a lot of time and effort to upgrade things like wifi (now it’s fiber internet with separate access points in each room), internet TV with lots of foreign channels and big flat TV screens as well as internal phones for better communication in hotel.

Most importantly however, after many years of waiting for permissions and given feedbacks from our guests, we have installed second lift in the rear section of the building. Now all apartments are serviced by a total of 2 elevators.

We hope that you will come to Venetian House again and will see how we improved.

For best and cheapest rates, check our website and look for returning guests deal.

Best regards
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Melbourne
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 June 2014

This place was perfect- the location was ideal, right on the main square, with everything on your doorstep. The apartment we had was on the top floor, in the area no serviced by a lift. This was the only gripe on an otherwise great stay. The lovely staff did help us up stairs with the bags which was very kind. The apartment itself was comfortable and clean. Wifi was good, as was the price, very good value. As a travel agent myself, I will definately be reccomending this place to all my clients. Cant go wrong!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NathanSmith88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this review, 4 weeks ago
Dear Melbourne,

Thank you for submitting a review.
We are happy you liked our apartments, found our front desk staff friendly, and were satisfied with our central location.

We are glad to hear you enjoyed your stay with us and found our apartments clean and comfortable.
Since your last stay with us, we refurbished all apartments and changed the interiors to be cozier and more elegant. We will be more than happy to be able to host you once again, in a brand new Venetian House.
We look forward to meeting you again.
Kind regards,
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Brussels, Belgium
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 June 2014

3 of us stayed in one of the top floor apartment for 2 nights. Big and bright apartment very well furnished. Amazing location in the main square. Great staff very friendly. It as AC and great view of main square. Would go back in a heartbeat.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malou007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this review, 4 weeks ago
Dear malou007,

Thank you very much for your feedback.
We are pleased to hear you enjoyed the Market Square views and central location of our Aparthotel.

In case you decide to visit Krakow any time in the future, please contact us and we will be happy to provide you with a carefully selected offer with best rates.

Regards,
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1 review
Reviewed 17 June 2014

The location, apartment and standard of cleanliness were all excellent.
The staff were kind and courteous, speaking very good English. They were extremely helpful when my husband was taken ill, I could not have managed without them.

Room Tip: We requested a room that could be accessed by a lift as stairs would have been a problem. A room at...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Penlope G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this review, 4 weeks ago
Dear Penlope G,
Thank you very much for your review.
We are glad you enjoyed your stay with us and liked our apartments. We are happy we managed to fulfill your expectations in terms of the central location of Venetian House Aparthotel, the cleanliness of our rooms.
We are also pleased to hear that you found our staff to be helpful.
We look forward to meeting you again!
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England, Arkansas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 June 2014

I recommend visiting this wonderful hotel.. we were a group of friends & have really enjoyed our stay, special when we upgrade to a suite
Location was incredible, staff were amazing...we had a super large balcony with spectacular views

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this review, 4 weeks ago
Dear John D,
Thank you for writing a review and recommending Venetian House to other travelers.
We are glad to hear you enjoyed your stay with us and central location of our Aparthotel.
We work hard to provide our guests with the best experience possible, thus reviews like this one motivate us and ensure us in the purpose of what we do.
We look forward to meeting you again.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Venetian House Aparthotel

Property: Venetian House Aparthotel
Address: Rynek Glowny 11, Krakow 31-042, Poland
Phone Number:
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Airport Transportation
Hotel Style:
#5 Family Hotel in Krakow
#10 Luxury Hotel in Krakow
#17 Romantic Hotel in Krakow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Venetian House Aparthotel 4*
Number of rooms: 34
Official Description (provided by the hotel):
Situated in a stunningly renovated 16th Century town house, Venetian House Aparthotel boasts spectacular views from exclusive apartments overlooking the main market square. The apart hotel is located in directly on Krakow’s famous Main Square and within a few steps of the unique shopping and entertainment that Krakow has to offer. Being situated right on Krakow's market square, one can never be far away from the city's culture and attractions. Each of our rooms and apartments has been designed as a comfortable and self-contained living space, decorated in a contemporal and cozy style to complement the historic architecture of the apartment hotel. Fully equipped to include air conditioning, flat HD television, Internet TV and fiber wifi internet, they offer all that travelers need to feel like home away from home. On top of that each room and apartment is provided with a convenient kitchen allowing you to prepare a meal if needed. At Venetian Houss, we fully understand the need for professional customer service. Our reception is open 24/7, so we are always on hand to offer help, provide information, book tours, and efficiently resolve any issues with your stay. Reputation is essential to us and Venetian House Aparthotel is proud to have received a series of Tripadvisor awards over the last years. What's more we offer excellent value for money through our direct website: last minute discounts, reductions for extended stays and more competitive room rates for our valued returning guests. It now only takes 2 minutes to book online and you will receive an instant booking confirmation of your stay. Simply input your dates now and see what discounts apply to your visit. Venetian House Aparthotel consists of 34 apartments and all of them are serviced by a total of 2 lifts. ... more   less 
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Also Known As:
Venetian House Aparthotel Hotel Krakow

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