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“Perfect location, modern and affordable”

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Venetian House Aparthotel
Ranked #15 of 261 Hotels in Krakow
Certificate of Excellence
Reviewed 19 November 2010

We stayed in this aparthotel for 4 nights on November 2010 in two rooms. One of the rooms was bigger and on the main square, and had double glazed windows which isolate well the street noise; anyway, in the morning the square is full of delivery vans and you can hear the traffic, albeit is not annoying.
The other room was smaller, with the kitchen in front of the bed and facing the small inner courtyard; it doesn’t have double glazed windows but the courtyard should not be too noisy (but when we was there, there was some maintenance work starting around at 7.30 am).
The forniture is mainly from Ikea, but of a good quality anyhow. The bed is comfortable but a bit soft, for those who prefer hard beds. The blanket is very small and doesn’t cover the whole mattress; maybe this is normal for Poland, but is very annoying to me; the pillows too are small, and very soft, comfortable to me but someone may find them uncomfortable. Cutlery, glasses, etc. are provided, so you can really use the kitchen if you want to.
The location is excellent: right on the main square, with old town and all the main sights of Krakow at walking distance, and plenty of restaurants in the area; if you drive there, be aware that the hotel is in pedestrian zone and you must leave your car somewhere else.
The reception is open only during the day, and the girls who work there are really kind. There’s a free wireless internet connection, it doesn’t worked perfectly but still usable. There’s also satellite TV with many international TV channels (many more than the ones usually found on international hotels).
If you are going to Krakow for leisure, you’ll find this aparthotel perfect: all the main international hotels are out of the old town, while this is right in the main square. You should remember, anyhow, that this is an aparthotel, not an hotel: if you look for laundry service, room service, etc, you must look somewhere else; if you are travelling for business, too, you should look for an international hotel. In any other case, go for it.

  • Stayed: November 2010
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Thank Bafio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded 26 May 2017

Dear Bafio,
Thank you for taking time to write such detailed review.
We are very happy you found your overall experience staying at Venetian House Aparthotel positive.
It is our great pleasure to be reading how much you were impressed by our Aparthotel’s central location. Like you, we are convinced staying in the very heart of Kraków allows for experiencing the city to the fullest.
Thank you for describing both of the rooms you stayed at and telling us what you liked about their sizes, furnishing, equipment, and quietness. We also appreciate your comments as to what could be improved– it is our main goal to provide best services in Kraków and every opinion is highly valued.
We are glad our front desk staff was kind and managed to meet your customer service expectations. We find it a good place here to mention that now, our front desk is not only open during the day, but operates on a 24/7 basis, with a receptionist being available at any given time.
With regards to our Wi-Fi connection, we have also recently upgraded our coverage, creating separate networks for each room, and thus ensuring much better signal and speed.
Moreover, laundry facilities are now available on the Aparthotel’s premises 24/7 for no extra charge.
Since your last stay with us, we have refurbished all apartments and changed the interiors to be cosier and more elegant. We have also built a second lift in the courtyard part of the building. Shortly, we are also planning to open our own restaurant, thus making the guest experience complete. We will be more than happy to be able to host you once again, in a brand new Venetian House.
Regards,

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775 - 781 of 951 reviews

Reviewed 11 November 2010

This was our first trip to Krakow. We booked the Venetian House Apartments after looking on the internet at many. These apartments are fantastic! They're in the main square, so the location is great. They are really beautiful, spotlessly clean, and we are VERY fussy. They have everything you'd need, fully equipt kitchen, even a dishwasher! The beds are large and very comfortable too. The bathrooms are lovely, with a powerful shower, and even complimentary toiletries. The staff are very accommodating, and very helpful. If you stay at these apartments you can get a discount on meals at the Wierzynek restaurant across the road which is beautiful, with very good food. We would recommend these apartments to everyone, it really is superb. Don't look anywhere else.

  • Stayed: November 2010, travelled as a couple
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Thank Wales1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded 17 May 2017

Dear Guest,

Thank you for submitting your feedback.
We are very glad to hear that our hotel has met your high expectations. As you underlined our helpful staff and cleanliness of our apartments, we would like to assure you that we do our best to hire only people who are passionate about their work and are able to keep our high standards.
Since your last stay with us, we have refurbished all apartments and changed the interiors to be cosier and more elegant. We have also built a second lift in the courtyard part of the building. We will be more than happy to be able to host you once again, in a brand new Venetian House.
Kind regards

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Reviewed 11 November 2010

excellent location, very nice rooms! we got everything we need with very helpful service.

  • Stayed: November 2010, travelled with friends
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Thank Klaustro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded 26 May 2017

Dear Klaustro,
Thank you for your feedback.
We are very happy to hear your stay at Venetian House Aparthotel was enjoyable.
Thank you for mentioning our great situation, right in the heart of Kraków. We believe our central location provides the greatest possibilities of discovering Kraków, with restaurants, bars, and tourist attractions placed just meters away.
We are also glad you liked our apartments and considered our receptionists helpful.
Since your last stay with us, we have refurbished all apartments and changed the interiors to be cosier and more elegant. We have also built a second lift in the courtyard part of the building. Shortly, we are also planning to open our own restaurant, thus making the guest experience complete. We will be more than happy to be able to host you once again, in a brand new Venetian House.
We look forward to welcoming you back.
Regards,

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Reviewed 9 November 2010

Stayed for a few days and this place was everything it claims to be.Room and daily service first class.Reception very helpful with a genuine smile.Plenty to do and see whatever the time of year.

  • Stayed: November 2010, travelled as a couple
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Thank TonyO22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded 17 May 2017

Dear Tony,
Thank you for sharing your opinion with us.
We are very pleased to hear that you liked our reception staff. We do our best to have a well-qualified receptionists with the passion to their work and good knowledge of the city. Our reception has been open 24/7 for a long time already, so we are always there to recommend some nice places to go and solve our guests’ issues.
If you decide to come to Krakow again, we will be happy to host you in the Venetian House.
Kind regards

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Reviewed 8 October 2010

You just can't get a better location than this......right on the main market square. I have stayed in other hotels on the square before but this one beats them all. we had a lovely big apartment with great views on to the square, much more room than a normal hotel room at a much better price.
all the apartments are newly renovated - sleek, clean and sophisticated. If your looking for the "old style 1940's" type then maybe this option isn't for you.

  • Stayed: October 2010, travelled as a couple
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Thank GerMcNamee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded 17 May 2017

Dear GerMcNamee,
We are glad to hear that you found our apartments spacious and in the good price. We are also happy that you liked the cleanliness of your room. We are doing our best to provide our guests with the highest standards.
Since your last stay with us, we have also refurbished all apartments and changed the interiors to be cosier and more elegant. We have also built a second lift in the courtyard part of the building. We will be more than happy to be able to host you once again, in a brand new Venetian House.
Kind regards

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Reviewed 4 October 2010

We stayed two nights at Venetian house and found it a good alternative for a hotel. The rooms are located directly at the main square but there is no noise from bars or the square itself. The only thing one hears are the other guests returning their rooms.

Our room was freshly refurbished and had all the necessary utilities one would expect, such as good quality hairdryer and steam iron (I cannot stand the "standard" hotel hairdryers and irons). The furniture was mainly Ikea, but so new that I didn't bother us.

The reception staff was helpful and booked us a tour and arranged restaurant bookings. We also found the recommended breakfast restaurant a good choice.

All together - I would recommend Venetian house for somebody who wants a good location and puts some value on the quality of the rooms but does not need all the services of a four or five star hotel.

  • Stayed: September 2010, travelled as a couple
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Thank HennaFromHelsinki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded 26 May 2017

Dear HennaFromHelsinki,
Thank you for writing a review.
We are pleased to be reading you enjoyed your stay at Venetian House Aparthotel and would recommend us to future visitors.
Thank you for stating our apartments are a good alternative to standard hotel rooms. Indeed, it is our aim to remain competitive in the hospitality industry by offering more spacious, better equipped apartments that make our guest feel like home.
We are happy you found our rooms quiet despite the very central location. In order not to let the noise in, our suites have double-glazed windows, thus ensuring our guests’ undisturbed rest.
We consider it our personal success that the front desk staff was so accommodating and knowledgeable during your stay. We believe our receptionists, as locals, have a wide selection of dining and sightseeing recommendations.
Since your last stay with us, we have refurbished all apartments and changed the interiors to be cosier and more elegant. We have also built a second lift in the courtyard part of the building. Shortly, we are also planning to open our own restaurant, thus making the guest experience complete. We will be more than happy to be able to host you once again, in a brand new Venetian House.
We hope to meet you again in the future and, this time, earn a full five-star review.
Regards,

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Reviewed 29 September 2010

This is the best place to stay in Krakow! Not only is it in the main location of the square with a fabulous view, but it is quiet enough to get a great night sleep. Some other hotels / appartments are next to pubs / clubs. this one is not. the staff were amazingly helpful as well. I will definately stay here again!

As 4 of us were sharing a room, we had a 2 + 2 room with a double bed and sofa - there was plenty of room for us all in the room, but I would recommend this room is more suitable for 2 people as suggested, but perfectly usable for 4.

Great facilities in the room and discounted breakfast at a nearby restaurant available - although we did not use this.

  • Stayed: September 2010, travelled with friends
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Thank Kat_27_1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VenetianHouse, General Manager at Venetian House Aparthotel, responded to this reviewResponded 17 May 2017

Dear Kat_27_1982,
Thank you for taking your time to write the review for us.
We are happy to hear that you were satisfied with your stay in the Venetian House. We are glad to hear that you found our staff kind and helpful. To meet the expectations of our guests, the reception desk is open 24h and our staff is always ready to solve the guests’ problems.
We hope to host you once again if you decide to visit Krakow next time.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Venetian House Aparthotel

Address: Rynek Glowny 11, Krakow 31-042, Poland
Phone Number:
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Airport Transportation
Hotel Style:
#5 Family Hotel in Krakow
#9 Luxury Hotel in Krakow
#17 Romantic Hotel in Krakow
Price Range: £53 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Venetian House Aparthotel 4*
Number of rooms: 34
Official Description (provided by the hotel):
Situated in a stunningly renovated 16th Century town house, Venetian House Aparthotel boasts spectacular views from exclusive apartments overlooking the main market square. The apart hotel is located in directly on Krakow’s famous Main Square and within a few steps of the unique shopping and entertainment that Krakow has to offer. Being situated right on Krakow's market square, one can never be far away from the city's culture and attractions. Each of our rooms and apartments has been designed as a comfortable and self-contained living space, decorated in a contemporal and cozy style to complement the historic architecture of the apartment hotel. Fully equipped to include air conditioning, flat HD television, Internet TV and fiber wifi internet, they offer all that travelers need to feel like home away from home. On top of that each room and apartment is provided with a convenient kitchen allowing you to prepare a meal if needed. At Venetian Houss, we fully understand the need for professional customer service. Our reception is open 24/7, so we are always on hand to offer help, provide information, book tours, and efficiently resolve any issues with your stay. Reputation is essential to us and Venetian House Aparthotel is proud to have received a series of Tripadvisor awards over the last years. What's more we offer excellent value for money through our direct website: last minute discounts, reductions for extended stays and more competitive room rates for our valued returning guests. It now only takes 2 minutes to book online and you will receive an instant booking confirmation of your stay. Simply input your dates now and see what discounts apply to your visit. Venetian House Aparthotel consists of 34 apartments and all of them are serviced by a total of 2 lifts. ... more   less 
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Also Known As:
Venetian House Aparthotel Hotel Krakow

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