I hate to complain and write this but having researched who we could book for our tours and airport transfers, I was so disappointed with Krakow Discovery. On arrival at Krakow airport no-one showed up for us! We waited 45 minutes and tried the phone number Slawek had given us but it was unobtainable. We ended up catching the bus into the city and struggling with our case to the hotel which was not a great start. We had booked our two day trips to Aushchwitz and Salt Mines with Krakow Discovery but cancelled these excursions. We were contacted and apologies and excuses made and to be fair a free shuttle service was offered back to the airport but the damage was done so we did not accept. We managed to book tours through our hotel but it was with a group, which had not been our plan and we did feel badly let down.
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