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“Wow!”
Review of Lemon Apartments

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Lemon Apartments
Ranked #238 of 420 Speciality Lodging in Krakow
Canterbury, United Kingdom
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Wow!”
Reviewed 16 August 2013

We absolutely loved it! Clean! Homely! Fantastic location! Helpful staff!!!! Perfect! They even head ear plugs (that we didn't need) on the bed locker - a lovely touch. Not to mention a great shower!
Staff was helpful upon the arrival and they even rang us before to make sure we are ok.
Value was amazing!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kasia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
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  • English first
  • Italian first
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English first
Sydney, Australia
Level Contributor
61 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 12 August 2012

This complex presents itself as an upmarket option for visitors to Krakow. From the outside the building is well presented and located near the shopping mall and railway station. It also has underground parking on site which can be useful.
The interior of the apartments are reasonably presented and when we moved in the apartment was reasonably clean. Wifi is available and although intermittent at times, most of the times it operated ok.
Sadly, however the management and maintenance of the place operates like a poor plot out of Fawlty towers. We had two single beds and a queen size bed in two rooms of the apartment.
The sheets placed on the single beds were of a size that might adequately fit a large babies cot however were insufficient to properly cover a single bed. The windows mechanism was broken and it was impossible to properly close that window and we were told maintenance would be several days forthcoming.
The noise from the street from trams, buses and pedestrians was so loud until the early hours of the morning that unless you are on abundant supplies of sleeping medication you will not get a satisfactory nights rest here.
When we arrived at the apartments the keys were not avaiable with the doorman/security guy(nice helpful gentleman, place and experience is no reflection on him), but had to be picked up some distance away....which is not great if your in Krakow for the first time or on foot. We were asked to pay in full which seemed reasonable at the time, we had booked 4 nights but in hindsight had we stayed one night art the apartment we would have looked for alternative accommodation....and there is heaps in Krakow.....better value and better options....hindsight is wonderful!.
On departing we had a decent journey in front of us on the day and asked to check out at 10.....the"manager" said he would be there to pick up the keys....he arrived shortly after 11 with no phone call or apology to say he was running late. He then tried to charge us for parking despite the fact it had all been included in the price when we had booked some months before.....needless to say a discussion took place in which he tried to blame it on a "receptionist".........didn't actually see one of those during our stay there furthermore the booking had been made some months prior with the need for parking emphasised.
Overall a very unsatisfactory experience....Krakow is a gorgeous city with plenty of accommodation options, cross this place right off your list....not only for the way its managed and maintained but also if your proposing to get a satisfactory nights sleep whilst your in Krakow.

Room Tip: Avoid, if your proposing to get any sleep in Krakow......Better options abound
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ziggy154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Lemon Apartments

Property: Lemon Apartments
Address: ul. Szlak 50, Krakow 31-153, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #238 of 420 Speciality Lodging in Krakow
Hotel Class:3 star — Lemon Apartments 3*
Number of rooms: 30

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