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“Excellent Hotel”
Review of Hotel Maksymilian

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Hotel Maksymilian
Ranked #37 of 258 Hotels in Krakow
Certificate of Excellence
Brussels
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Hotel”
Reviewed 14 November 2011

Excellent new Hotel, in a great location 5-10min walk into the town centre and 15min walk to the train station. The staff are very friendly and helpful. My advice to anyone taking the train in Poland - to book online at least two weeks in advance and do not try to change the ticket between rail companies. The staff tried to help me do this, after over an hour - we gave up. There is an excellent massage service available in the actual hotel, which is great to have a massage at night and quickly cral into bed to enjoy a great nights sleep!

I use a lot of hotels for work - and this hotel is pretty good value for money and quality of service.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Global V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maksymilianhotel, Front Office Manager at Hotel Maksymilian, responded to this review, 24 November 2011
Dear Guests,

It is absolutely fantastic to receive such a great comment. I am really happy that you enjoyed the stay with us. I hope that now you will visiti it again. All the Maksymilian Team is awaiting your future visits with us.

Best regards,
Maria Zatoń
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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825 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (221)
Date | Rating
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English first
edinburgh,scotland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 November 2011

Hotel in an excellent location with plenty restaurants nearby. The fantastic CK Browar pub is at the beginning of the street and the Market Square is only a few minutes walk beyond that. The staff in the hotel were very helpful, room good and breakfast in the basement very tasty.Will use the hotel on our next visit, next year.

Room Tip: All rooms off the main street and quiet
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  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank busbyisgod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maksymilianhotel, Front Office Manager at Hotel Maksymilian, responded to this review, 24 November 2011
Dear Guest,

Thank you for a lovely note about the stay with us. I hope that you did not discover everything in Krakow and you still feel like visiting it again and hopefully stay with us:)

Looking for your next visit I am sending you my best personal regards,
Maria Zatoń
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 November 2011

Friendly staff at the reception which are helpful. Room OK with hard bed and correct bathroom. We stayed 4 days and cleaning was not very regular. Breakfast was some days not worth going for. Location is OK (quiet and not too far from Rynek (8 min) nor railway station (20 min).

Stayed October 2011, travelled with friends
Helpful?
Thank herman c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maksymilianhotel, Front Office Manager at Hotel Maksymilian, responded to this review, 24 November 2011
Dear Guest,

Thank you for your kind comment on Trip Advisor. I am glad that you liked our hotel. Sorry for the impression of " Breakfast was some days not worth going for" . I will share your impression with our team so for the next time it will be fixed surely.

Hoping to welcome you at the Maksymilian Hotel again I am sending you my best regards,
Maria Zatoń
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wirral England
Level Contributor
292 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 19 October 2011

We chose this hotel after reading other guests comments on Trip Advisor and we were not let down. It is only a five minute walk to the Old Town and a ten minute walk to the Castle Area.

The hotel has recently opened so everything is new and clean. The hotel is on a fairly busy road but all rooms overlook the courtyard at the back so it is very quiet and we slept very well. The room (33) was quite large with twin beds, free safe, television, radio alarm clock, free internet Wi-Fi access and plenty of wardrobe and drawer space for storage. There was a table and two chairs in the room. Two bottles of water are left in the room each day and there is a kettle with tea, coffee, sugar and creamer which is replenished every day. The beds were comfortable but could do with bigger pillows.

The bathroom was a good size, complimentary shampoo and shower cream, hairdryer and a powerful shower. The towels were nice and thick and changed every day even though we left them on the towel rail.

Breakfast was from 7 to 10.30 and there was lots of choice so nobody should go hungry. There is a restaurant and a bar at the hotel which we did not use so cannot comment on them.

The staff (cleaners and reception) were all very polite and helpful, maps are provided and tours can be booked at reception if required. All the staff spoke very good English.

There is a computer near reception for guest's use if required.

There is a health salon in the hotel offering various massages and body wraps but we did not use it so cannot comment except to say that their prices seemed very reasonable for the services offered.

We would recommend this hotel as it is reasonably priced, very close to the centre of town and extremely quiet. We hope to go back to Krakow next May or June and will definately book this hotel as long as there is availability.

Congratulations to all the staff for making our stay as comfortable and happy as they could.

Room Tip: All rooms should be good as none overlook the main road.
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LizMarcWirralEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maksymilianhotel, Front Office Manager at Hotel Maksymilian, responded to this review, 23 October 2011
Dear Guest,

We would like to thank you for choosing Hotel Maksymilian. We sincerely appreciate your review and we are really happy that you had a nice stay. We do hope that you will visit our hotel again.
With best regards,

Maria Zatoń,
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome, Italy
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 October 2011

The Maksymilian hotel is located at 5 minutes’ walk from the market square and the old town. It has cosy, nicely furnished rooms with tea and coffee making facilities and complimentary mineral water bottle. Free wi-fi in the rooms and free internet point in the hotel lobby. Excellent restaurant at the basement. The staff is very welcoming, kind, helpful and efficient. Every request was immediately satisfied - and always with a smile. Thank you very much Asia, Karolina and Milena for making my short stay so pleasant!

Room Tip: Room no. 1 on the ground floor is PRM equipped.
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LucyKo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maksymilianhotel, Front Office Manager at Hotel Maksymilian, responded to this review, 23 October 2011
Dear Guest,

We would like to thank you for choosing Hotel Maksymilian. We sincerely appreciate your review and we are really happy that you had a nice stay. We do hope that you will visit our hotel again.
With best regards,

Maria Zatoń,
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 October 2011

Another good find. A little off the beaten track but on a quiet street with many rooms facing a courtyard. We spent 4 days here and felt very comfortable. This hotel was chosen after doing many searches on Trip Advisor. Trip Advisor advice has not yet led us astray.

Paul, the front desk person even helped my husband with our laptop. Over the previous 3 weeks of our trip we had been unable to connect via Wi-Fi. Dragging a laptop along and not being able to utilize it was frustrating, but when I mentioned it to Paul he said that he thought he could assist and if he couldn’t then the hotel IT person could. Well with one phone call and a few minutes we were connected and the computer has been functioning ever since.

Breakfast is included and is adequate for a good morning start. Hotel will arrange shuttle service to and from airport in a very nice vehicle for a reasonable price. They also sell tickets to all the local attractions. We highly recommend this hotel.

Room Tip: Might ask for the main hotel with lift. We were in the part without a lift and it made moving our hu...
See more room tips
  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank readytogo63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maksymilianhotel, Front Office Manager at Hotel Maksymilian, responded to this review, 23 October 2011
Dear Guest,

We would like to thank you for choosing Hotel Maksymilian. We sincerely appreciate your review and we are really happy that you had a nice stay. We do hope that you will visit our hotel again.
With best regards,

Maria Zatoń,
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 12 October 2011

Very friendly staff, they even managed to find me a kayak rental at the Wavel! They also got a masseur at the premecies. The room was OK, nice breakfast. My only complain was the lack of posibility to have a cup of coffee in the backyard.
I'll be back at the beginning of november.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Torske
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maksymilianhotel, Front Office Manager at Hotel Maksymilian, responded to this review, 23 October 2011
Dear Guest,

We would like to thank you for the opportunity you gave us recently to welcome you as our guest at Hotel Maksymilian. We really appreciate your feedback as it helps us to constantly improve our level of service. We were pleased about your positive comments. Dear Guest, we would be delighted to welcome you back to Hotel Maksymilian during your next stay in Cracow.

Best regards
Maria Zatoń,
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Maksymilian

Property: Hotel Maksymilian
Address: Karmelicka 36, Krakow 31-128, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #37 of 258 Hotels in Krakow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Maksymilian 3*
Number of rooms: 47
Official Description (provided by the hotel):
Welcome to Hotel Maksymilian situated in the heart of Cracow. A 3-star-hotel Maksymilian located on Karmelicka Street in Cracow, is just within short 7 minutes walking distance from the Main Square. The hotel is placed in the monumental, restored tenement, dated on 1871 year. The building itself is in the list of monuments of Cracow. The building was designed by Maksymilian Nitsch, one of the most important architect living in 70s and 80s of XIX c. At first the tenement was the architect’s family house. From 2008 to 2010 the building was completely transformed and renovated. The back part and the ground floor building in the backyard were built. Also, the stylish front-view was restored. The purpose was to keep shape, character and atmosphere of the stylish tenement. We can ensure you that stay in such a magical place with a long and interesting history, will be unforgettable experience. The hotel is run by a family company, therefore every guest may feel like home. Our friendly and kind staff will take care of your stay –every guest is treated individually and specially. Hotel Maksymilian consists of 47 luxuriously arranged rooms. Every room possesses a modern bathroom with a shower and a hairdryer. Rooms are equipped with air-condition, TV Sat, radio, safe, tea and coffee facilities and free WI-FI Internet access. Windows of most of the rooms overlook a beautiful courtyard and backyard. This is the reason why, despite the location in the city centre, there is peace and quiet in our hotel. During your stay you can eat delicious breakfast, lunch or supper in a hotel restaurants or just relax with friends sipping a glass of wine in a hotel pub. In the summer we recommend you a cup of good coffee in a delightful courtyard or in an arbour situated in the back part of the hotel. The location in the centre of Cracow makes our hotel an ideal place for tourists who would like to sightsee not only the city, but also attractions on the outskirts. Receptionists are eager to answer your every question and help you organize your stay including all attractions you want to visit. Also, family with children will feel safe and comfortably. We provide kids with free children’s beds, a feeding chair. A stay for a child up to the age of 6 is for free. What is more, business Guests will be fully satisfied due to free, fast and wireless Internet accessible in the whole hotel area and a conference hall for business meetings, trainings or conferences. In the lobby there is a computer with Internet at Guests disposal. When it comes to guarded carpark it is situated only 100 metres from the hotel. After a hard and tiring day you can relax in our Health Studio, where you can find a wide variety of treatments in an affordable price. Balice Airport is located 10 km from the hotel and Railway Station only 2 km. If you want to get to Hotel Maksymilian in a quick and safe way we can ensure you transfer. We offer comfortable, modern and air-conditioned cars and our drivers speak different foreign languages. Hotel Maksymilian is situated very close to important buildings and institutions of Cracow. Within only hundreds of metres you can see e.g. Bagatela Theatre, Jagiellonian University, University of Science and Technology, Audytorium Maximum, Jagiellonian Library, National Museum and Błonia – one of the biggest European meadows in the city centre. ... more   less 
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