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“Spot on !”
Review of Hotel Maksymilian

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Hotel Maksymilian
Ranked #34 of 259 Hotels in Krakow
Certificate of Excellence
Doncaster, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Spot on !”
Reviewed 14 July 2013

Our choice of hotel was based on the previous reviews and they wern't far off the mark. Staff really helpful, sorting out a double room when we'd booked a twin and good with travel sightseeing adivce. Breakfast buffet was the same each day but plenty of choice and what you would expect for a good hotel in eastern europe - if you want full english stay in england !
Our room was newly refurbished at the rear of the property so we didn't experience any noise but they did have a school trip coming on the day we left ! Location is excellant 7 mins to the bus to the airport and a tram stop right outside. It's only a 10 min stroll into the centre as well but you don't get and of the associated noise. Would definitely recommend and looking forward to returning.

Room Tip: Given some people concersn regarding the noise form the courtyard, as k for a room at the rear.
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Z, Manager at Hotel Maksymilian, responded to this review, 16 July 2013
Dear Guests,

It is absolutely fantastic to receive such a great comment. I am really happy that you enjoyed the stay with us. I hope that now you will visit it again. All the Maksymilian Team is awaiting your future visits with us.

Best regards,
Maria Zaton
Hotel Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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837 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (224)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
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English first
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 10 July 2013

A lovely small hotel not far from the main square. Room was a triple and very comfortable.
On our last day when checking out discovered a load of rubbish from a previous guest in a desk cupboard which suggests cleaning could be better.
The breakfast was good with the usual continental offerings.
Location is great as quiet but only ten mins to the square.
Krakow is fantastic with lots to do and see. Even the restaurants in the square are cheap and great food. Yummie restaurant and bar was particularly good.
Overall a great few days away and will go back to Krakow and the hotel. If you are going try the small vodka bar on the way through to the square. Good laugh and flavoured shots. Beer or a shot only 4 zloty.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stublue151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Z, Manager at Hotel Maksymilian, responded to this review, 16 July 2013
Dear Guests,

It is absolutely fantastic to receive such a great comment. I am really happy that you enjoyed the stay with us. I hope that now you will visit it again. All the Maksymilian Team is awaiting your future visits with us.

Best regards,
Maria Zaton
Hotel Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glen Head, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 July 2013

The hotel was chosen based on reviews but fell well short. The room was spartan and the double bed very uncomfortable. Our rooms overlooked a courtyard where fellow guests were quite noisy at early and late hours. The hotel made no effort to control noise. Front staff was pleasant and the buffet breakfast was passable.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marvin s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Z, Manager at Hotel Maksymilian, responded to this review, 16 July 2013
Dear Guest,
Thank you very much for your honest feedback on which we strongly rely.
Sorry for the impression of " barely two stars" . I will share your impression with our team so for the next we will do our best to avoid that.
I hope that you did not discover everything in Krakow and you still feel like visiting it again and hopefully stay with us, to let us make up for the first not very good impression.
Looking for your next visit I am sending you my best personal regards,
Maria Zaton
Hotel Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid
Level Contributor
125 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 2 July 2013

Three star hotel, so don't expect luxury. But it meets expectations, which is more than most of the hotels can say. It's just 10 minutes away walking from the Market Square, in a main street with some restaurants. The rooms are oriented to a backyard so it's very quiet (unless there are construction works, which unfortunately was what happened to me. Not hotel's fault).

Rooms have good space, acceptable quality in the mattress, linen, furniture, etc. Some rooms haven't got elevator. Most of it is quite good, but it's got a couple of things that could be improved: the restaurant is not easy to access (you have to take the only elevator to -1) and the safety box is in the lowest shelf of the closet, so you have to lay into the carpet to store values.

Staff is very kind and helpful. There is a wellness centre but there wasn't much info.

Room Tip: As if there are construction works in the next buildings. In that case, be sure to get a room far fr...
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Koke000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Z, Manager at Hotel Maksymilian, responded to this review, 16 July 2013
Dear Guest,

We would like to thank you for the opportunity you gave us recently to welcome you as our guest at Hotel Maksymilian. We really appreciate your feedback. We were pleased about your positive comments. We would be delighted to welcome you back to Hotel Maksymilian during your next stay in Cracow.

Best regards
Maria Zaton
Hotel Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gharb, Malta
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 June 2013

We spent five days in Krakow at the end of May on a pilgrimage to times past - but in the solitude,warmth and comfort of this lovely Hotel we found much more - a haven where we were able to reflect on the places and images we had seen and put our own lives into perspective against the backdrop of Krakow's history.
Hotel Maksymilian is a real jewel in the crown that is Krakow. Recently and sympathetically renovated to the highest standards the Hotel is situated within easy walking distance of Planty Park which surrounds the very centre of Krakow. The friendly, attentive and helpful staff were always willing to answer questions, provide assistance and advise on tours, places of interest and travel information - and in excellent English!
Our third floor room on the front of the Hotel was really comfortable and quiet with a lovely, modern en-suite bathroom. The buffet breakfast provided an excellent and more than adequate start to the day.One evening it rained so hard we took our dinner in the Hotel restaurant - it was beautifully presented and prepared and was excellent value.
I would not hesitate to recommend this Hotel to anyone visiting Krakow and we plan to return one day.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Graham U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Z, Manager at Hotel Maksymilian, responded to this review, 16 July 2013
Dear Guest,

Thank you for a lovely note about the stay with us. I hope that you did not discover everything in Krakow and you still feel like visiting it again and hopefully stay with us:)

Looking for your next visit I am sending you my best personal regards,
Maria Zaton
Hotel Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2013

Four of us stayed at the maksymilian for a long weekend. The hotel is well situated, about 5-10 minutes from the town square. Rooms were basic but clean and comfortable, though all seem to be with showers not baths. Staff were friendly and helpful. On-site restaurant was good quality and good value. Overall, very good value, would happily return.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NotAPenguin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Z, Manager at Hotel Maksymilian, responded to this review, 16 July 2013
Dear Guest,

Thank you very much for your review. We are happy that you had such a good stay in Hotel Maksymilian. Your opinion has been passed to our employees as an additional motivation to keep up our high standards.
We hope to welcome you back on your next trip to Cracow.
With best regards,
Maria Zaton
Hotel Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coalville, United Kingdom
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 24 May 2013

Essentially we were very happy with the hotel. Maid service was good, breakfast was fine and the room was good. The hotel had a lovely courtyard where you could enjoy a drink. However the courtyard presented a major noise problem. We stayed 4 nights and each night we were disturbed to a lesser or greater extent. Our final night was the worse when we had a large number of younger people apparently a touring choir staying. Whilst this is not directly the hotel problem, the weak manner in which reception (who were close to the noise) dealt (or not) with it was poor. Only when I went down well after midnight to complain did they do anything about it. Even then we were disturbed until after 2am Other nights the noise was from guests enjoying the evening. No you can not stop people from enjoying the facilities, but 'late' enjoyment should be away from the courtyard where noise is amplified, to indoors. This is the only downside from what was an enjoyable stay. The location of the hotel is very good, easily walking distance to the old tow. Taxi from the station/bus station is required - about 20 Zslotty (£4)

Room Tip: Avoid the courtyard view at all costs!
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichinLeics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Z, Manager at Hotel Maksymilian, responded to this review, 16 July 2013
Dear Guest,

Thank you for your kind comment on Trip Advisor. I am glad that you liked our hotel. Sorry for the impression of "noisefrom the courtyard" . I will share your impression with our team so for the next time it will be fixed surely.

Hoping to welcome you at the Maksymilian Hotel again I am sending you my best regards,
Maria Zaton
Hotel Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Maksymilian

Property: Hotel Maksymilian
Address: Karmelicka 36, Krakow 31-128, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #34 of 259 Hotels in Krakow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Maksymilian 3*
Number of rooms: 47
Official Description (provided by the hotel):
Welcome to Hotel Maksymilian situated in the heart of Cracow. A 3-star-hotel Maksymilian located on Karmelicka Street in Cracow, is just within short 7 minutes walking distance from the Main Square. The hotel is placed in the monumental, restored tenement, dated on 1871 year. The building itself is in the list of monuments of Cracow. The building was designed by Maksymilian Nitsch, one of the most important architect living in 70s and 80s of XIX c. At first the tenement was the architect’s family house. From 2008 to 2010 the building was completely transformed and renovated. The back part and the ground floor building in the backyard were built. Also, the stylish front-view was restored. The purpose was to keep shape, character and atmosphere of the stylish tenement. We can ensure you that stay in such a magical place with a long and interesting history, will be unforgettable experience. The hotel is run by a family company, therefore every guest may feel like home. Our friendly and kind staff will take care of your stay –every guest is treated individually and specially. Hotel Maksymilian consists of 47 luxuriously arranged rooms. Every room possesses a modern bathroom with a shower and a hairdryer. Rooms are equipped with air-condition, TV Sat, radio, safe, tea and coffee facilities and free WI-FI Internet access. Windows of most of the rooms overlook a beautiful courtyard and backyard. This is the reason why, despite the location in the city centre, there is peace and quiet in our hotel. During your stay you can eat delicious breakfast, lunch or supper in a hotel restaurants or just relax with friends sipping a glass of wine in a hotel pub. In the summer we recommend you a cup of good coffee in a delightful courtyard or in an arbour situated in the back part of the hotel. The location in the centre of Cracow makes our hotel an ideal place for tourists who would like to sightsee not only the city, but also attractions on the outskirts. Receptionists are eager to answer your every question and help you organize your stay including all attractions you want to visit. Also, family with children will feel safe and comfortably. We provide kids with free children’s beds, a feeding chair. A stay for a child up to the age of 6 is for free. What is more, business Guests will be fully satisfied due to free, fast and wireless Internet accessible in the whole hotel area and a conference hall for business meetings, trainings or conferences. In the lobby there is a computer with Internet at Guests disposal. When it comes to guarded carpark it is situated only 100 metres from the hotel. After a hard and tiring day you can relax in our Health Studio, where you can find a wide variety of treatments in an affordable price. Balice Airport is located 10 km from the hotel and Railway Station only 2 km. If you want to get to Hotel Maksymilian in a quick and safe way we can ensure you transfer. We offer comfortable, modern and air-conditioned cars and our drivers speak different foreign languages. Hotel Maksymilian is situated very close to important buildings and institutions of Cracow. Within only hundreds of metres you can see e.g. Bagatela Theatre, Jagiellonian University, University of Science and Technology, Audytorium Maximum, Jagiellonian Library, National Museum and Błonia – one of the biggest European meadows in the city centre. ... more   less 
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