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“Excellent”
Review of Hotel Galaxy

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Hotel Galaxy
Ranked #34 of 262 Hotels in Krakow
Certificate of Excellence
Reviewed 14 January 2014

We have just returned from a 3 night stay at the Hotel Galaxy, the hotel is very modern and clean, the food and drinks are high quality and the swimming pool and spa area was lovely.
Reception staff were very pleasant and helpful. The only downside was that there were no English channels on the TV and although we don't normally watch TV when we are away we were that shattered from the days activities, it would have been nice to relax in the room. The hotel is right next to a shopping mall and also about 20-40 mins to most of the town. Had a very pleasant stay and would definitely return.

  • Stayed: January 2014, travelled as a couple
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3  Thank Louise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this reviewResponded 16 January 2014

Dear Louise H,
Thank you for sharing your experiance in Galaxy**** Hotel. We are happy that you find our Staff helpfull and that you value our food and drinks. We invite you to stay with us again.

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912 - 918 of 1,484 reviews

Reviewed 6 January 2014

Stayed at this hotel in November 2013, 8 of us went, lively women, well some of us ha, hotel was lovely, the pool is small but the hot tubs were great for relaxing in after a day at the salt mine, some had massages and said that they were very good. Food and drink very reasonable and free wifi in the bar area. Rooms were very nice and comfortable. Great choice for breakfast. Nice hotel.
There is a shopping Mall just around the corner, 3-4 minute walk. Taxis into the centre were very reasonable. Schindler's factory is within walking distance and recommended, I don't normally visit those kind of places but it was a real eye opener and cheap. The salt mine was ok, again not really my thing but worth a visit. Some great eating places around the square, we went to one with a big plastic bull outside, I can't remember the name of it but it was very nice and Polish. Good little trip.

  • Stayed: November 2013, travelled with friends
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6  Thank SuePlymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this reviewResponded 16 January 2014

Dear SuePlymouth,
Thank you for your kind words. We are glad that you enjoyed your stay in Crakow and we hope to see you again.

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Reviewed 5 January 2014 via mobile

Excellent hotel-rooms clean and very well equipt. Staff friendly and helpful. Spa was good and included in the price which was a bonus! The buffet breakfast was busy but there was a wide selection of food.

Only disadvantage was the out of town location, took about 20 minutes to walk into the main centre but taxis were cheap (around £2.50-£3) so it wasn't a major issue.

Stayed: December 2013, travelled as a couple
4  Thank bekz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this reviewResponded 16 January 2014

Dear bekz,
Thank you for your stay in Galaxy**** Hotel and for taking time to write this review. We are happy to hear that you enjoyed your room as well as our SPA and breakfast. We hope that you will choose to stay with us again.

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Reviewed 2 January 2014 via mobile

We booked the Galaxy based on price not location, as we don't mind waking (even if it is bitterly cold!!) and we weren't disappointed.

The good: lovely modern hotel, polite and very helpful staff, excellent buffet breakfast, and great value for money. Wifi wasn't included but the lovely gent on the front desk gave us a code free of charge which was a bonus. The hotel is a couple of minutes walk from a fairly large shopping centre too which is handy.

The only thing that might put you off is the walking, around 10 mins to the Jewish quarter, 25 mins to the old town and a good 5-10 mins to the nearest useable tram stop. BUT the taxis are very cheap if you decide on that option, we just used the walk to burn off all the lovely chocolate we ate!

Would definitely recommend.

Stayed: December 2013, travelled as a couple
10  Thank savagenoodles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this reviewResponded 16 January 2014

Dear savagenoodles,
Thank you for taking time to write this nice review. It is very nice of you to notice helpfull staff and good breakfast. As you mentioned, we are not in the city centre but it has its advantages - it is more quiet and less crowded. We hope to help you with your next stay in Cracow.

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Reviewed 1 January 2014

We stayed here for three nights to celebrate new year in Krakow. The hotel is new and clean. The staff are nice and friendly. Always helpful with answering questions and made the best for our stay. The SPA is great with swimming pool and sauna. The minus with the hotel I would say is the breakfast. Everything else met our expectation.

  • Stayed: December 2013, travelled with family
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5  Thank sigbjoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this reviewResponded 16 January 2014

Dear sigbjoha,
Thank you for choosing to celebrate New Year with us. We are glad taht you appreciate our staff, we do everything that we can to enrich the stay of each and every one of our guests.

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Reviewed 30 December 2013 via mobile

We just came back from 3 night stay and we were pleasently surprised. Hotel has got modern interiors, very clean and well designed. We loved our room, staff so helpful and friendly. We loved the spa and food, we are Polish couple living in London and I must admit, this hotel is worth every penny. Very high quality standard. Will be coming back in future.

  • Stayed: December 2013
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4  Thank Pawel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this reviewResponded 16 January 2014

Dear Pawel G,
Thank you for your stay in Galaxy**** Hotel and for this review. We are very pleased that you enjoyed our desing as well as our service. We hope to see you in the future.

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Reviewed 20 December 2013

just spent 4 nights at the Galaxy. arrived around midday knowing our room might not be ready. Put our cases in left luggage, given a map and off we went to explore the old town its about 25minutes walk to the old town , not good in -4 degrees temperature so used taxis(about 11plz) for the rest of the stay which can be ordered from reception. Rooms pleasant with nice bathrooms(plenty of hot water) hair dryer & toileteries. also coffee tea & water in rooms. Staff very attentative and informative. A hop on minibus operates from the hotel which is ideal for sightseeing 1 ticket can be used for 2 days. We used the pool and sauna facilities which was lovely and relaxing. We also used the andromeda restaurant and the food was mouthwatering and delicious a credit to the catering staff. Would use this hotel again

  • Stayed: December 2013, travelled with family
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5  Thank jessieGrimsby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this reviewResponded 24 December 2013

Dear jessieGrimsby,
Thank you for choosing Galaxy**** Hotel and for this review. We are glad that you find our staff attentative and informative. We do our best to keep the service in the restaurant as good as you describe it. We will be happy to help with your next stay in Cracow.

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Additional Information about Hotel Galaxy

Address: ul. Gesia 22a, Krakow 31-535, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 262 Hotels in Krakow
Price Range: £48 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Galaxy 4*
Number of rooms: 205
Official Description (provided by the hotel):
The Galaxy Hotel is located in the city centre near the river Vistula, the Old Town and Kazimierz Jewish District. The hotel offers a broad canvas of services and recreational facilities for tourists and business people alike ranging from standard and Business Class accommodation, conferences, events, and family reunions. The hotel also houses a SPA & Wellness centre.Our offer includes 205 rooms of various sizes and categories, a conference centre with area of 1550 sqm, a terrace for 300 people, Andromeda Restaurant for 270 guests, SPA & Wellness featuring an indoor swimming pool with counter-current, jacuzzi, dry & steam saunas, fitness room, medical cabinets, hairdresser's. We have made every effort to ensure that you will enjoy the comfort and safety of your stay. Apart from Standard and Business Class rooms or Suites, we offer specially designed rooms for families. Our amenities are available to the disabled. For those who come by car there are underground and outdoor car parks to accommodate up to 70 cars. ... more   less 
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