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“No Complaints!”
Review of Hotel Galaxy

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Hotel Galaxy
Ranked #33 of 259 Hotels in Krakow
Certificate of Excellence
Wakefield, England, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“No Complaints!”
Reviewed 23 January 2014

Just had 3 nights here - couldn't fault it at all. Room good, had kettle and hair dryer - en suite really swish. Food in restaurant was good and enough to eat at breakfast to last all day! Pool was an added extra. Staff friendly and helpful. Tram stop just minutes away. Would happily return!

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this review, 29 January 2014
Dear Christine W,
Thank you for staying in Galaxy**** Hotel. We are very happy taht you enjoyed your stay. Thank you especially for mentioning our restayrant and for complimenting our Staff. We invite you again.
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1,336 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (255)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Chelmsford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 January 2014

I have actually set up an account just so I can comment on how excellent this hotel is. My girlfriend and I stayed early January and loved it! the location of hotel is easy walking distance to the centre (10 minutes) the included breakfast in our deal was excellent, servced both hot and cold food while some of the choices changed daily - we got an included 3 course meal that was very good and was something you would find in a fine dine restaurant - the rooms were very spacious and contempoary with card locking systems - the bathroom was big and shower powerful - (you can even turn on jungle like sounds in the bath room to add to the 'romance' haha) - there is plenty to do in the city centre with everything being cheap and the vodka excellent in quality - low in price, after a long day out in the town you can use the spa which we got included in our deal - the spa is lovely with saunas, steam rooms, pool and jacuzzi, you can also get discounts on massages which we took advantage off everyday! -

overall a lovely trip and i honestly cant think of anything negative to say! a must go to place!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank YourDailyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this review, 27 January 2014
Dear YourDailyTraveler,
Thank you for taking time to write this review. We are very happy that you enjoyed our restaurant and your room. Thank you for appreciating the quality of our meals. We hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tamworth, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 January 2014

i traveled to krakow with my husband, daughter and son in law year ago cant wait to go back there hotel was fantastic loverly room, ours was looking over the river,they were spotless,the food was also very nice and what can i say about the polish people they were loverly. there city is so loverly and clean every were we went,iam looking for agood deal for flights and accomadation at the galaxy,its a must that people travel there and see such aloverly place.

Room Tip: high floor facing river
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank margaret h h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this review, 27 January 2014
Dear margaret h h,
Thank you very much for reviewing Galaxy**** Hotel.
We are happy that you enjoyed your trip. We will be happy to accomodate you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 January 2014 via mobile

Stayed here with my girlfriend and two friends for three nights. The hotel was very clean and tidy. The staff were friendly and helpful, they were happy to book taxis and restaurants for us. We had a good size modern room, great spa and pool facilities and an amazing choice for breakfast. Hotel guests get a discount on Spa treatments and drinks at the bar which we took advantage of. The hotel is slightly out of the center, but taxis were so cheap it didn't matter. Highly recommend.

Stayed January 2014, travelled as a couple
Helpful?
3 Thank JCliff7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this review, 27 January 2014
Dear JCliff7,
Thank you very much for taking time to write this review.
We are glad that you enjoyed your room. Thank you especially for reviewing our SPA and restaurant. we invite you to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 January 2014

Just spent 3 days at this great little hotel.Rooms are spotless ! Staff very,very helpfull,great breakfast selection ....... i'd defo stay here again & it's rare i'd give anywhere 10/10 but believe me i just couldn't fault this place even if i wanted to.

Room Tip: 606 has a great view of the river & a shower cubicle where as the other rooms we had had a bath...
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank fozzie1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this review, 27 January 2014
Dear fozzie1969,
Thank you very much for sharing your experiance in Galaxy**** Hotel. We are glad that you enjoyed it so much. Thank you especially for complementing on our Staff. We will be happy to have you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grimsby, United Kingdom
Level Contributor
121 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 15 January 2014

spent 3 days here Jan 9-12th 2014 rooms are lovely, very warm, comfortable beds, lovely bathroom cleaning staff were excellent. minor downside no milk to have with a cup of tea. there were a few English tv channels mostly with subtitles but hey we din't go to watch TV. city center was 3 tram stops away but we walked in, in a half hour. a short walk over the bridge to the old ww2 ghetto area and shindlers factory breakfast was excellent with a good variety of food including smoked salmon and herring which was a real change. highly recommend this hotel we have stayed at 4 hotels in Krakow and this was the best to date will definatley go back again

Room Tip: all seem to be good ask for a river view
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank travelgang_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this review, 27 January 2014
Dear travelgang_10 ,
Thank you for your reservation in Galaxy**** Hotel and for this review.
We are happy that you find our beds comfortable and our bathroom lovely. Thank you also for noticing our breakfast. we are glad that you enjoyed our hotel and we invite you to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
99 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 14 January 2014

we stayed at this hotel for a couples break. It was awesome and fell short of nothing. The spa is awesome and very affordable with treatments have the price you would pay in the UK. The spa facilities and pool is great. The breakfast is the best we have ever had in Europe. Service is very good throughout and the hotel is very clean. The is a hop on and hop off tourist but pick up right at the hotel which take you anywhere in the city which is an added bonus. Cannot wait to return!!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Elmarie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_GalaxyKRK, Manager at Hotel Galaxy, responded to this review, 27 January 2014
Dear Elmarie K,
Thank you very much for staying with Galaxy**** Hotel.
We are very pleased that you enjoyed SPA facilities as well as treatments. Thank you for appreciating our breakfast, we do our best to keep the quality high.
Hop on hop off bus is our new product, we are happy that you were satisfied with our service.
We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Galaxy

Property: Hotel Galaxy
Address: ul. Gesia 22a, Krakow 31-535, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 259 Hotels in Krakow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Galaxy 4*
Number of rooms: 205
Official Description (provided by the hotel):
The Galaxy Hotel is located in the city centre near the river Vistula, the Old Town and Kazimierz Jewish District. The hotel offers a broad canvas of services and recreational facilities for tourists and business people alike ranging from standard and Business Class accommodation, conferences, events, and family reunions. The hotel also houses a SPA & Wellness centre.Our offer includes 205 rooms of various sizes and categories, a conference centre with area of 1550 sqm, a terrace for 300 people, Andromeda Restaurant for 270 guests, SPA & Wellness featuring an indoor swimming pool with counter-current, jacuzzi, dry & steam saunas, fitness room, medical cabinets, hairdresser's. We have made every effort to ensure that you will enjoy the comfort and safety of your stay. Apart from Standard and Business Class rooms or Suites, we offer specially designed rooms for families. Our amenities are available to the disabled. For those who come by car there are underground and outdoor car parks to accommodate up to 70 cars. ... more   less 
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