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Crown Piast Hotel & Park
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Reviews (266)
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All reviewsnice hotelcity centreordering taxisclose to the airporttaxis are cheapevery member of staffcouple of nightshotel is situatedspoke good englishair conditioningmini barcomfortable roomold townshopping mallcold meatsscrambled eggszloty
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81 - 86 of 266 reviews
Reviewed 26 December 2013

This was a great hotel. Beautiful park outside and big spacious rooms. (we rented two four bedroom suites on the upper floor. Dinner was very tasty and service good. Toilets and bathrooms nice and clean. Quiet neigborhood outside of town..

  • Stayed: November 2013, travelled with friends
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Thank Linda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

Wasn't overly impressed with this hotel. Located behind an old lorry park and next to a motorway its location means you are reliant on taxies to get in to town to sample the local beers and cuisine. if you do decide to stay in the hotel the menu is limited. The atmosphere in the restaurant was subdued and uninviting. I couldn't work out if i was the only one in the hotel for the first two days!
The breakfast was a mixture of pastries and canned fruit.
Don't be swayed buy the promise of a gym as i think someone has taken the weights to their room as it only contained a 1980's rowing machine and what i can only describe as a cross trainer that makes you look like your climbing the side of a mountain.
While the hotel was clean and comfortable to stay in I would only recommend this hotel to business clients that had someone else hosting them or a large group of people that had plans to go out.

  • Stayed: September 2013, travelled on business
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1  Thank Barry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

We stayed here near the airport as we were landing late and though it would be a smart way to begin our ten day stay in Krakow, as they advertise an airport shuttle service. They don't have one, but instead, offer an overpriced car service. Turns out, the set rate for the Krakow Airport Taxi service (which we used and recommend), was the same as it would have been going into the old town. To be fair, the room was perfectly nice and clean, the breakfast selection ample but of average quality, the coffee strong, the gardens where we spent the morning were lovely and the service by the restaurant staff was great. But the location is of no use if you have any intention of visiting Krakow as you will spend a good 25-30 PLN each way getting back and forth to the Wawel Hill area. When we arrived at the airport, they had sent a driver which we did not request or agree to given that the price they quoted was too high, making things a bit uncomfortable for us as the taxi service we had booked was waiting and we had to struggle to find someone who spoke English to let the hotel's driver know that we had our own transportation. At the hotel, we told reception what had happened, who informed us that the driver was really angry and implied that it was our fault, and had even printed my husband's email requesting the price of the taxi, as though that was the same as confirmation! It was awkward, but no matter. The problems began upon check out, when they asked us to pay for what we understood to be a prepaid room. We raised our concern but they assured us that this is to give us the option of choosing another payment method. They then reported us to booking.com as a no show and we were charged a second time. It took almost a month and a half before booking.com took matters into their hands and refunded us themselves as the hotel was non responsive and at one point lied and said they had already refunded us. We had to write emails, scan bank statements and receipts and in the end, lost money due the shifting exchange rates. I eventually received an email of apology from the hotel and I do understand that mistakes can happen, but they demonstrated no interest even acknowledging let alone resolving the issue within any type of reasonable timeframe. Find a hotel in town (we also stayed at and loved both Home Hotel which was hip and spacious as well as Hotel Grodek which was elegant and has a fabulous roof terrace). Enjoy Krakow!

  • Stayed: August 2013, travelled as a couple
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2  Thank travellingson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

The bed was comfortable and two pillows soft.. Blanket was big enough. Safe was provided. However, there was no electric kettle. The bathroom/toilet area was good and new. Breakfast was satisfactory with some good variety. Porter was very friendly and pleasant.

  • Stayed: October 2013, travelled with friends
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Thank 71emma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

I recently stayed in the Crown Piast Hotel in Krakow whilst on a singing tour of Poland. The location was hardly ideal being a 20-30 minute taxi ride into town. The immediate surroundings were picturesque ignoring the fact that the view from the front of the hotel was of a motorway flyover and Ikea store!
The rooms were comfortable and breakfast buffet OK but we had an organised dinner in the hotel on one of our nights and I admit it was for over 100 people and probably on a tight budget but it must rank as one of the worst restaurant meals that I have ever been faced with. We made great use of the hotel bar facilities but there appears to be a great shortage of change in Poland! Either that or the staff were hoping that we didn't understand the currency and accepted that a zloty (approx 20p) was not worth returning in change!

Stayed: October 2013, travelled with friends
Thank Gordy25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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