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“This hotel is location, location, location but standards barely a 2 star”
Review of Hotel Alef

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Hotel Alef
Ranked #188 of 259 Hotels in Krakow
Sydney, Australia
Level 6 Contributor
642 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 335 helpful votes
“This hotel is location, location, location but standards barely a 2 star”
Reviewed 24 September 2012

The only thing this hotel has going for it is that the location is perfect to do all the tourist things. 7mins walk to the Jewish Quarter and night venues, 10mins walk to the Old Town and Wawel Castle. The hotel itself though is absolute rubbish, barely a 2 star but charges like a high 3 star. The bedding is terrible, sheets, covers, pillows etc dirty, unwashed & marked with all sorts of questionable soilings. Breakfast is better missed as the coffee tastes like muddy water and the food is very basic. The cereal is a cheap brand that tastes like cardboard and although they advertise dinner, nobody goes there so in fact they don't do dinner or lunch at all. The staff try to be very helpful though so that's a good point. The hotel is very run down with a 1980s small TV on top of the wardrobe (you can only watch it laying down as it's very close to the ceiling) and most channels don't work.

Room Tip: There are no good rooms, so best of luck!
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  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank BarbieMegaTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Polish first
  • Russian first
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  • Swedish first
  • Any
English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 September 2012

We booked the hotel for 3 nights and if it was not for our booking policy, which meant no free cancellation, we would have left immediately. (Lesson learnt and next time we will go for the free cancelation option even if it means more money). We were given a tiny room with a sloped ceiling on the top floor where we could not stand up without bumping our heads. There were wires hanging off the door handle and a wall light did not have a cover (see photos). The window blind was dirty and there was no floor towel in the bathroom. We were also not given hand towels. The room certainly had a feel of a cheap hostel room despite the cost of 243zl per night, which is about £50. After complaints, we were given a choice of a different room next day, but we felt that our complaints should have been addressed immediately especially as the hotel charges for the first night on arrival leaving you with no choice, but to stay in. Our second room was still on a small side, however felt more spacious due to high ceilings. The room was cleaner and had a more of a "hotel feel" than the poky room upstairs, with clean curtains and colour co-ordinated cushions and bed throws. We were also given hand and bathroom floor towels, unfortunately they were tatty with stains on. A 3***hotel certainly demands higher standards than that.

The breakfast was basic, with a choice of brown and white bread, cheese and ham with an option of scramble of fried eggs cooked to order.

As for the positives- apart from the bedroom on the top floor, the hotel is in a quiet, but good location, close to main square, Wawel Castle and Kazimierz.

We would not stay in this hotel again, as there are other 3*** hotels in the city with a higher standard and similar price, but if you decide to stay at Hotel Alef, make sure you are not accommodated on the top floor unless you are given a hefty discount!

Room Tip: Not on the top floor!
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Krakow hotels

Sydney, Australia
Level 3 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 September 2012

The location of this hotel is perfect - 5mins walk to the Jewish Quarter, 7mins walk to the Old Town & Wawel Castle, 30mins walk to the modern centre & railway/bus station or take many trams that all get there within 10mins. There is a 24hr supermarket across the road. However, this hotel is only 1 step up from a hostel. The bedding, towels etc are like a hostel, the breakfast provided is terrible (don't drink the coffee or eat cereal/muesli). Mostly things don't work in your room - lights, bathroom plumbing, etc. Some staff are hospitable, others are unfriendly so you need to pick your staff. Although a restaurant is advertised on the premises, there are no people coming here to eat so it's never open. It's a very run down hotel that shouldn't be rated more than 2 stars.

Room Tip: There are no good rooms in this place - all are old, very small & not value for money.
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level 5 Contributor
81 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 30 June 2012

This hotel is about a 10 minute walk from the main square and also has a tram line nearby. it's a great base to explore the city. While it's not in the main square, this also means that you don't get the late night noise that can be created in some other parts of the city. The hotel has young and genuinely friendly and helpful staff with very good english. The public areas of the hotel look well and are interestingly decorated. By contrast the bedrooms are a bit of a let down. They look and feel run down. New beds, curtains and carpets are badly needed. No AC in the rooms as far as I could see so that could be a problem in the height of summer. Despite these negatives I did sleep well. The hotel has free wifi. Breakfast is fairly basic and a bit boring. However, there is plenty to see in the breakfast room which has a curious collection of objects, wall art and furniture. Because of the tired bedrooms I could not recommend the hotel at present. I have stayed in similarly priced hotels in Poland which were better value for money.

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrevD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Finale Ligure, Italy
Level 6 Contributor
1,240 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 1,533 helpful votes
Reviewed 15 June 2012

With only 15 € per person my friends and I we treated like gentlemen.
We ate and drank well, the quality of food was very good and great service.
Atmosphere very cozy, elegant decor and classical music in the background.

  • Stayed August 2011, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank better_thebest84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 April 2012 via mobile

We dined here but did not stay in the hotel. We thought the food very satisfactory and the atmosphere of a cultured family dining room very pleasant indeed. Staff very friendly.

Stayed April 2012
Helpful?
Thank Gillian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level 5 Contributor
49 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 December 2011

I stayed a couple of days in this hotel and found it a great experience. The atmosphere in the lobby and stairs is just amazing. The rooms are nice.
Breakfast is served in an amazing room. Location is not exactly in the center but it's very convenient and with a lot of restaurants nearby.
I will definitely come back when I come back to Krakow.

  • Stayed March 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jlt5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alef

Property: Hotel Alef
Address: ul. Sw. Agnieszki 5 | Kazimierz, Krakow 31-071, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto , Stradom
Amenities:
Bar / Lounge Business Centre with Internet Access Room Service Airport Transportation
Hotel Style:
Ranked #188 of 259 Hotels in Krakow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Alef 3*
Number of rooms: 40
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Also Known As:
Alef Hotel Krakow

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