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“Fantastic location”
Review of Rezydent Hotel

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Rezydent Hotel
Ranked #66 of 259 Hotels in Krakow
Certificate of Excellence
South Tyneside
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Fantastic location”
Reviewed 26 September 2013 via mobile

The bedrooms are very spacious with very modern bathrooms too It's very clean and the staff are very helpful. The hotel is just yards away from the main square with lots of pavement cafe' nearby. The only downside to the hotel is that the reception is not in the same building as the hotel bedrooms rooms and breakfast room / restaurant and is 3 doors down the street. This wasn't a problem for us but maybe for some people. Consequently, you can only get wifi in the hotel reception and not in your room. I would definitely recommend the hotel for cleanliness, location and comfort.

Stayed September 2013, travelled as a couple
Helpful?
Thank lakes tarns n f... m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rezydent9, Manager at Rezydent Hotel, responded to this review, 27 September 2013
Dear Sir/Madam,

Thank you for nice opinion left after your stay. It is important to us to know if our Guest enjoyed their stay and how they judge cleaness, Staff, room equipment and breakfast. For future just please remember that hotel is located in three separate building, not connected each other - the reception is located in the main buliding, restaurant is in the second one just two steps from the main one. Also wi-fi (as it is written at hotel description) is available on public areas not in the rooms so Guest mostly use reception area to use it. Also ou can ask at the restaurant for password as they also have wi-fi available. We are looking foward to visit you again and best regards
Joanna Grzesiak
Rezydent*** hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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923 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (265)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2013

I have stayed at hotel rezydent a number of times. The rooms are well decorated and furnished and are extremely clean.
I would like to make a special mention about how helpful the staff are at this hotel. I was travelling with my elderly mother. I emailed in advance of my stay to request a room in the main building with the elevator. I received a promo reply from Michał who advised that they could not guarantee this but request was noted. We were allocated a lovely room in the main building. Perfect!
Michał also offered to arrange a taxi to collect us from the airport, to which we gratefully accepted. The driver was waiting for us the moment we stepped out if the arrivals door. On our second day I went to reception and spoke with Agita, and enquired about hiring a wheelchair. Agita was so helpful and within 20 mins had the chair delivered to the hotel reception! Brilliant! Thank you Agita and Michał for all your help and I look forward to seeing you both when I visit next September.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bellamorgan2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rezydent9, Manager at Rezydent Hotel, responded to this review, 24 September 2013
Dear Sir/Madam,

Thank you for your stay at Rezydent hotel and such nice review. It is extreamly important to me to what is your opinion not only about the rooms, hotel location or cleaness but especially about the hotel Staff. I am glad that they be able to help you in each request. We are waiting for your next visit and best regards
Joanna Grzesiak
Rezydent*** hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2013

Our stay at the Rezydent Hotel over three nights and four days during September was very pleasant. The room was spotlessly clean, the beds comfortable and there was plenty of space. The room faced the back courtyard and was very quiet. Staff members were unfailingly pleasant and helpful. Breakfasts were served in a restaurant right next door and there was a good variety of food available - all attractively presented and tasty.
The location in the heart of the Old Town was just perfect for eating and sightseeing.
The wi-fi signal strength in the room was very poor and the password not very obvious written in small letters on the breakfast voucher. Our room was on the third floor of the annexe and there was no lift, which was not ideal for two ladies no longer in the first flush of youth.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JEJ1314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rezydent9, Manager at Rezydent Hotel, responded to this review, 24 September 2013
Dear Madam,

First of all I would like to thank you for your stay and review. It is nice to read that hotel mets with your approval and made you trip more enjoyable. Just please remember that hotel is loctated in three separate parts and only has an elewator. Also wi-fi is available only in public areas (at rooms the signal can be very poor. If you have any problems with password please ask at the reception desk - I belive that small letters can on key card can be sometimes a problem but if we will use a bigger format this key card will be trobule to put it in a pocket.

Anyway we invite again and best regards
Joanna Grzesiak
Rezydent*** hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mafra, SC
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 September 2013

We were traveling for a while in Central Europe and we were headed to Krakow, we did not know about this hotel or the city and both, the city and the hotel exceeded our expectations. The hotel is very well localized, in the center of the city, near all the most important parts of the city. The main square is about 2 or 3 minutes away walking. The castle is not far as well. The breakfast in the hotel was not in the building but in a restaurant close to it, it was very well served. The reception was very helpful, we had some problems with transportation and they helped us to solve them as well, the rooms are very clean, spacious and it looks like everything is new. In an over all review I would say it is a great hotel to go at any time.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alexandre H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rezydent9, Manager at Rezydent Hotel, responded to this review, 12 September 2013
Dear Alexandre,

Thank you for your nice opinion. I am gald that you enjoyed your stay at Rezydent hotel. Please remember only that restaurant Marmolada is where the breakfast is served is in the second part of the hotel, where also we have some rooms. Of course if you stay in the main buliding you have to walk outside to get there as buldings where hotel is located are not connected eachother.

Hope to see you again.

Regards
Joanna Grzesiak
Rezydent*** hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
suffolk
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 September 2013

Excellent hotel, location could not have been bettter for the main square. Recetion staff very helpful. You would not neccessary know the hotel was there as you had to walk down long corridor to get to reception. Our room was on 3rd floor, huge room with a stylish bathroom. Did ask to be on front of hotel so a little dissapointed. The hotel was perfect location for the main square, restruants and only few mins walk to very good tram and bus service.
Overall a great city to visit.

Room Tip: Rooms at back of hotel quiter than the front, but still some noise, but you are right in the centre
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beverleySuffolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rezydent9, Manager at Rezydent Hotel, responded to this review, 12 September 2013
Dear Sir/Madam,

First of all I would like to thank you for nice opinion. We are proud that our Guest enjoy their stay and find hotel and its services well. About special request - we really do our best to fulfill them but during high season not always we have such possibility.

Hope to see you again.

Best regards
Joanna Grzesiak
Rezydent*** hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Salem, NY
Level Contributor
134 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 2 September 2013

You could easily walk past the Rezydent Hotel without realizing it is there as the exterior is not particularly prepossessing. The reception desk and entrance to the rooms are down a narrowish corridor. But the location is superb just a block or so off the old town square. The rooms are relatively large with good sized bathrooms. There is a lot of dark wood but the ambiance is not overly heavy. Rooms at the back are much quieter than rooms at the front particularly when the restaurant behind and overlooked by the hotel closes. Breakfast is served a few doors down the street at the lovely restaurant Marmolada.

Room Tip: Ask for a room at the back, off the main street.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Swegnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rezydent9, Manager at Rezydent Hotel, responded to this review, 12 September 2013
Dear Sir/Madam,

Thank you for your opinion. It is nice to read that you enjoyed your stay. I understand that hotel corridor and reception do not look like a typical one but we are in bulding which first of all is a tenement and secondly other business are provided. The colour of the walls, style and all decorations in the bulding has to be agreed with restorer. The Maromlada restuarnt is located in the second part of the hotel, where also are Guest rooms. Unfortunately the bulidings where the hotel is loctated are not connected each other so that is why when you have room in the main bulidng you have to go outside to get for breakfast.

More less we of course invite again.

Best regards
Joanna Grzesiak
Rezydent*** hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 August 2013

This is a great hotel providing excellent value for money. We had a room over looking the street on the first floor. It could be a bit noisy the it was fantastic for just watching the world go by. The location is excellent you could see the square from the window, the room was big with a fantastic bathroom. Would definitely stay there again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank msh1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rezydent9, Manager at Rezydent Hotel, responded to this review, 5 September 2013
Dear Sir/Madam,

Thank you for your nice opinion. It is nice to hear that hotel and its servises fulfill our Guest expectations. Also thank you for being prepared for all adventages and disadventages caused by hotel location. We invite again.

Best regards
Joanna Grzesiak
Rezydent*** hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rezydent Hotel

Property: Rezydent Hotel
Address: ul. Grodzka 9, Krakow 31-006, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#65 Romantic Hotel in Krakow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Rezydent Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
Hotel Rezydent guarantees the best location in the very heart of Main Market Square, welcomes our Guests with cameral atmosphere and professional services. Our hotel provides leaisure and business comfort for families with children, Guests staying in Krakow for a longer period and disabled.Our friendly and professional staff will make your stay in Hotel Rezydent most exceptional.Interiors where many of the original architecture details have been retained...All rooms are fitted in tv, radio alarm clock, telephone, safe and bathroom (with shower and hairdryer). All rooms are after the general renovation. Some of them is located in the main bulding with lift access. In all rooms smoking is not allowed.The Lux/Family rooms are prepared for family stays.Comfortable rooms in the very heart of the Old Town... Here drowses spirit of the history and an atmosphere of the royal city of Krakow... ... more   less 
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Also Known As:
Rezydent Krakow
Rezydent Hotel Krakow

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