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“Gem of a Hotel in a Gem of a City”
Review of Hotel Wentzl

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Hotel Wentzl
Ranked #10 of 258 Hotels in Krakow
Certificate of Excellence
Tempe, Arizona
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Gem of a Hotel in a Gem of a City”
Reviewed 13 November 2012

I wholeheartedly recommend the Hotel Wentzl in Krakow. It is the only hotel on the beautiful Market Square. My room had a small balcony overlooking the Square which is breathtaking at night. The tradeoff is the commotion late at night as it seems to be a favorite place for intoxicated young people to sing and carry on, particularly on the weekends. But it is definitely worth it. The staff is lovely, in particular Joanna, who was especially helpful by e-mail in the planning stages of my trip. I traveled alone so the assistance and care of the staff was particularly valuable to me. The breakfast is absolutely wonderful. Hotel Wentzl reflects the remarkable history of this amazing city while still offering modern amenities such as remodeled bathrooms and free wireless internet. It was incredibly enjoyable and I hope to return.

Room Tip: Ask for a view of the Market Square and a bathtub if that is of value to you. I got both!
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  • Stayed November 2012, travelled solo
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Helpful?
1 Thank PatriciaLynne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Crumlin
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 November 2012

This is a wonderful hotel, the location is right on the square with wonderful views from the bedrooms at the front. The decor throughout the hotel is spectacular . First time we have stayed in a hotel where the residents are taking photos of the dining room. Lovely bedrooms, with everything, including a full jar of bath crystals. The coffee shop next door , which is part of the hotel and decorated in the same vein as the dining room, serves delicious coffee and pastries and there is a lovely Italian restaurant in the basement which looked very welcoming but we did not have time to try. All the staff were very pleasant and helpful. Krakow is a wonderful place, we will definitely be back.

Room Tip: Rooms at the front, facing the square have a wonderful view.
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  • Stayed November 2012, travelled as a couple
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Helpful?
1 Thank BusybeeCrumlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Yorks - UK
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 November 2012

We've recently returned from staying at Hotel Wentzl for my husband's 30th birthday. Such a beautiful hotel, fantastic service and perfect location. We stayed in room 43 and we were blown away by the standard of the room and you could not have gotten a better view of the main square .... just stunning!
The staff even helped me arrange a surprise selection of beers as a gift for my husband's birthday on arrival and taxi service from/to the airport.
Without a doubt we will stay here again and would urge anyone else to do the same.

Room Tip: Request a room overlooking the square
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  • Stayed November 2012, travelled as a couple
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Helpful?
Thank sarandrush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 November 2012

Stayed here with my 14 year old daughter and husband for four nights in Oct/Nov. Can't fault the place. Our room had a view of the square, high ceilings, lovely toiletries and was immaculately presented. Breakfast environment was lovely and choice of food was very good. The staff were extremely friendly and helpful. We took out the two hotel bikes on one occasion which was really enjoyable. If I was to mention anything that wasn't glowing (apart from our faces) it was the extremely hot temperature in the bathroom. We were able to cool down the room to a comfortable level by turning down the thermostat and opening the windows. I should add that we don't tend to use central heating in our house so we are used to very low temperatures, most "normal" people would probably find the temperature just right. Can't wait to stay again.

Room Tip: We were on the second floor overlooking the square - perfect.
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  • Stayed October 2012, travelled with family
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Helpful?
Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
86 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 12 November 2012 via mobile

Wonderful location right on the market square with only eighteen rooms and all decorated differently. The staff are extremely helpful and polite, even to the extent of finding us tape to repair a suitcase which was damaged on our flight over - every time we walked into the lobby the reception staff stood up and greeted us too!
We had room 44 which was on the top floor and had a tiny little balcony with a beautiful view over the square - although the bells rang every hour they were not intrusive, in fact rather atmospheric.
The breakfast room has to be seen - amazing decor and the food was great, especially the cakes which came from the cafe/ restaurant below. The breakfast room transforms into one of the best restaurants in Krakow once breakfast is finished - we didn't try it but heard good reports.
Not the cheapest hotel but well worth the money - definitely would stay there again if we went back to Krakow.

Stayed November 2012, travelled as a couple
Helpful?
Thank LynB1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 9 November 2012

Fantastic hotel right on the square. Staff were lovely and it has a relaxed intimate quality about it. The room had everything we needed and even though we didn't have a view over the square, I couldn't believe how quiet it was. Will definitely go back

  • Stayed November 2012, travelled with family
    • Value
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Helpful?
Thank wesley66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 November 2012

Sorry for the delay, we travelled early May.
What can I say that's not already been said. This hotel is excellent, from the lovely rooms to the attentive and friendly staff.

Every room has it's own individual style, and they all look fabulous. We had a large room at the back of the hotel to start with, but after a problem with the safe we moved to a top floor room overlooking the square. Both rooms were lovely, the second one being smaller but the view compensated.

The breakfast room was immaculate, furnished in a 1940's style, very elegant. Not a massive selection for breakfast, but everything was fresh. It was the usual selection of cereals, fruit, pastries, breads, preserves etc. However, you could order something hot if you wished. Also try the coffee shop attached to the hotel, the cakes are wonderful.

The staff in the Wentzl are a credit to the hotel. Never have we stayed anywhere where the staff are so courteous. From the reception people and the porter who stood everytime someone entered and left the building, to the staff in the breakfast room. Nothing was too much trouble, and it was nice to encounter good old fashioned manners for a change.

To sum up, we would definitely return to the Wentzl for it's comforts and also it's central location on the square.

Room Tip: All the rooms look fantastic
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  • Stayed May 2012, travelled as a couple
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Helpful?
2 Thank YorkshireT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Wentzl

Property: Hotel Wentzl
Address: ul. Rynek Glowny 19, Krakow 31-008, Poland
Phone Number:
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Krakow
#7 Luxury Hotel in Krakow
#7 Romantic Hotel in Krakow
#12 Business Hotel in Krakow
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Wentzl 4*
Number of rooms: 18
Reservation Options:
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Also Known As:
Wentzl Krakow
Wentzl Hotel Krakow

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