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Hotel Wentzl
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Reviews (1,133)
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Reviewed 20 August 2013

Wonderful stay! Staff is small but attentive to detail and very welcoming. They arranged for private guides and drivers when needed; and even packed delightful lunches for us when we couldn't attend breakfast. This is "old world" service long forgotten by most establishments or this size. Hope to return one day.

  • Stayed: June 2013, travelled with friends
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3  Thank bigshot94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2013

We stayed at the Hotel Wentzl for 4 nights this past July, and the experience was perfect from start to finish. The location is absolutely the best - right on the main square. And even though our room overlooked the square, the windows are such that you do not hear the noise from the crowds below. We arrived with bikes from the U.S., and they immediately accommodated them, discarded our boxes, located excellent maps for us, and arranged a bike tour of Krakow. Pavel, the manager, is a biker himself, and he was extremely helpful to us in this regard. The front desk staff is also incredibly helpful and so very friendly. Their English is perfect as well. The room was large and sunny with very nice linens and towels. The maid service was very timely and complete. It is an old classic building, but the rooms and bathrooms are modern and very comfortable. Breakfast was served in a beautiful dining room, and the food was very good with a wide selection from which to choose. I can't think of any way this hotel could be better!

Room Tip: Ask to be facing the main square. We had a small balcony as well.
  • Stayed: July 2013, travelled as a couple
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1  Thank Pamela E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2013

Hotel Wentzl is centrally located on Market Square in Krakow. My family and I recently stayed at the hotel for 3 nights. It was wonderful! The rooms were spacious, comfortable and nicely decorated. We had two rooms that overlooked the square, giving us the most amazing view at all hours of the day! I couldn't stop taking pictures of it. The windows in the rooms were soundproof, which was great because the square was always filled with people! However, they were easy to open to expose the room to fresh air and street noise.

The staff at the hotel are very nice. When we arrived, with a rental car, they unloaded and parked the car for us. This was extremely helpful because parking seemed like a nightmare around there! They also gave us suggestions on where to eat in Krakow, and made all of our reservations for us.

The breakfast was also nice. We were almost always the only ones in the dining room (not sure if it was because the hotel was small, or because we ate earlier than most people). The breakfast had a good selection of pastries, fruits, cheeses, juices, and meats. There was also an a-la-carte menu for no additional cost. The service for the a-la-carte menu was a little slow, which was confusing given that there was rarely anyone else in the room with us.

Overall, we had a fabulous stay at Hotel Wentzl! I highly recommend staying there.

Room Tip: Get a room facing the square!
  • Stayed: August 2013, travelled with family
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1  Thank laysadc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2013

We stayed for 2 nights at Hotel Wentzl and were sorry to leave. The room was spacious and had the most perfect view of Market Square. We were so perfectly located for the major sights and truly just to enjoy the location. When we weren't out and about I sat staring out the open window mesmerized by the view. The staff were all extremely helpful with any request. They also helped me with parking my car as we both weren't up for finding a spot after a long drive. They gave us great recommendations for food in the area too. The hotel had everything you would need, including slippers and robes. It was also nicely decorated. We ate breakfast one morning. It is not included and is a bit more expensive than I am used to (especially given the overall lower cost of food in Poland compared to other European countries) but it was good. There were lots of options and it is worth doing once to be in the unique dining room. If you are in Krakow and want to be in the heart of it all, this is the place to stay!

  • Stayed: July 2013, travelled as a couple
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Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2013 via mobile

The hotel was perfectly located in the main square, perfect for restaurants, shopping and tours.

The hotel was clean, professional and the rooms were large and comfortable.

Highly recommend, great value for money.

  • Stayed: August 2013
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1  Thank Chris-JH-Smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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