The hotel iteself is charming in the center of Krakow.
However the front desk is very unprofessional. Once we were checking in we had an impression that the person was under influence of something as was behaving strange, whereas we were checking out the person responsible went to some shop and we had to wait till hotel boy called him on his mobile to bring him back. We were really rushing up and we almost didn't make our flight. The person didn't even apologize and pretended that nothing has happened. It shouldn't have happned in this class ofd the hotel. Otherwise a breakfast, a room and view strongly recommended.