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“Prime location and amazing view!”
Review of Hotel Wentzl

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Hotel Wentzl
Ranked #14 of 262 Hotels in Krakow
Certificate of Excellence
Reviewed 11 October 2010

This hotel, its location, and staff were beyond fabulous. The hotel was once a private residence, so its small number of rooms give it a very intimate feeling. The room and bathroom were larger than I expected and comfortable. The view from our balcony was amazing and could not be beat. We enjoyed a lovely breakfast in the elegant dining room. The friendly hotel staff went out of their way to help us at every opportunity. On our first day in Krakow, our train arrived 3 hours late and the very helpful staff helped us contact our tour guides who had given up on our arrival. Our flight out of Krakow was very early in the morning and we were delighted to find that the hotel staff packed us each a "brown bag" breakfast for the trip. If I ever found myself in Krakow again, I could not imagine staying anywhere else.

  • Stayed: March 2010, travelled as a couple
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Thank rlohall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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808 - 814 of 1,107 reviews

Reviewed 9 October 2010

I stayed in Krakow one night in May of 2010 with zero expectation and no knowledge of Krakow or Poland. I instantly fell in love with the town square, the eclectic style of the people, and the bugler. I checked in at Wentzl at 3am due to bad weather and travel delays. The staff was incredibly accommodating offering a late check out and an extra night if necessary since we did not get to enjoy the hotel that evening. I've never been treated so well. The room was absolutely beautiful in an old world, but updated style. We had surround sound, beautiful wood floors, every detail was impressive. I'm afraid my pictures do not do it justice. I've stayed all over the world, but this hotel is one of my top picks for service and beauty. I'll definitely be back to Krakow and will stay at Wentzl every time.

  • Stayed: May 2010, travelled as a couple
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Thank TravelBears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2010

We stayed in this hotel for 3 nights, and enjoyed every second of it. The location is right on the main square in the old town, with nice restaurants, bars and sights all around us. The rooms were beautiful, all different, but spacious and clean. We had one room with a large balcony and one larger one without. The view from the bigger one was the square, but unfortunately, it was warm, and a little noisy with the window open (we found the swich to the aircondition the next day :-)). The hotel breakfast was to die for, we carved for it even just after having finished our dinner every night. The hotel staff was friendly and helpful, the rooms came with a bathrobe and slippers, and coffee, tea and small crackers.
The city itself is also beautiful, with lots too see and do, both for sightseeing and for shopping. Enjoy!

  • Stayed: September 2010, travelled with friends
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Thank Torunn65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2010

I had wanted to stay at The Wentzl for a number of years and it didn't disappoint. As others have said, the location on the Old Square is perfect - the viiew from the window in the morning before the crowds arrived was spectacular. We had two rooms on the 4th Floor, 41 and 46, one overlooking the square and the other with a small balcony and a view of the Castle. The rooms were well decorated and spotless with everything you could need and super air-conditioning. The breakfasts were great - good variety and an a la carte option of hot food if you required it. Free internet access in the lobby. The staff were very helpful and arranged various trips and booked our overnight train tickets to Budapest for us. The Wentzl Ice Cream Parlour on the ground floor was fabulous - we visited every day and would thoroughly recommend it. Didn't eat in the restaurant but would recomment Smak Ukrainski (very good value Ukrainian food close to hotel) and Pod Aniolami (Polish food served in atmospheric cellars, again close to the hotel). Really couldn't fault The Wentzl and would love to go back.

  • Stayed: August 2010, travelled with family
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1  Thank quinnkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2010

We stayed in Wentzl for a long weekend in July.
The hotel was beautiful and staff couldn't be more helpful.
Our room was specious and clean with complimentary robes and slippers, flat screen and a super king size bed.
Couldn't fault it in any way, would definitely go back.

  • Stayed: July 2010, travelled as a couple
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Thank pat181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2010

What a perfect location to enjoy the sights and sounds of this beautiful city! With the market square at the front door, literally hundreds of restaurants and bars within 5 minutes walk, Wentzl has a location that's hard to beat.

Add to this 5 star rooms for a 4 star price (they'd be 5-star if they had a gym, but you'll do plenty of walking anyway), a breakfast buffet that was the best we've seen in Europe, and friendly, helpful staff.

Ask for a room facing the square, no problems with noise as the windows are double glazed.

Only small (18 rooms) so book early... 10 mins walk from station if you're arriving by train.

  • Stayed: August 2010, travelled as a couple
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Thank david1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2010

Stayed at Wentzl in July with my mum....Our second trip to this wonderful city but first stay at Wentzl....From the minute you walk in the door on arrival to the minute you depart you will fell welcome...The staff are so polite and helpful and try to help you in every way you can...The porter brought our bags to room and on day of leaving collected them from our room and left them in storage for us untill our taxi came that evening....Our airport was Krakow Direct and they were excellent and friendly.....We stayed in room 35 which had a FAB view of square, when windows are closed it was same as in the middle of the countryside and when you opened them the city came into your room...Rooms were well serviced every day and sheets changed half way through our stay...Bathroom was well stocked with towels ans accessoriesvery well stocked mini-bar in room and tea and coffee tray also....biscuits were on it for first few days however not for all stay....Water was also provided...still and sparkling, as we didi not drink sparkling we asked at desk to swap for two still waterd,thsi was done straight away and again the second night however it went back to one of each and on last night we were given two sparkling....minor but a fault still....We had dinner in hotel one night and was lovely.....Also went to Yummie, the steakhouse (left turn down from hotel) and Szar restraunt accross square which is lovely for a weekend treat....Wspanki (right turn and down street)has to be best for breakfast and a look in at decor alone is worth it....

  • Stayed: July 2010, travelled as a couple
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1  Thank TipperaryGirl82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Wentzl

Address: ul. Rynek Glowny 19, Krakow 31-008, Poland
Phone Number:
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Krakow
#7 Romantic Hotel in Krakow
#8 Luxury Hotel in Krakow
#12 Business Hotel in Krakow
Price Range: £92 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Wentzl 4*
Number of rooms: 18
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Also Known As:
Wentzl Krakow
Wentzl Hotel Krakow

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