The best part about this hotel is it's location- it's 2 minute walk from main square but far enough away you don't get disturbed by noise late at night. The hotel was clean-- very very clean actually and room was huge and showers where powerful and warm.
Only downside is the hotel is undergoing renovation on bottom floor and having been out late I got woken at 7am by a hammer banging away and this went on all morning. More
Stayed two nights as a group of 26 ended their time together in Conference (not held at this venue). The rooms were clean but the furnishings had some oddities. For the life of me I can't understand why they opted for one wooden "kitchen" chair and a backless stool as the sole seating option is such a large room. There was something akin to a couch in the room but was really a foldout bed with nothing to serve as a back rest. It was quite uncomfortable. The beds were comfortable but a bit on the narrow side. I'd guess they were 80 cm while other hotels opt for the 90 cm size. The service on all counts was courteous and professional. The cleaning staff was exceptionally friendly.
The location was very near to the main square and all of the action in that part of town and also available to the bus and train stations. For what you get, it is as good a value as anything you will find inside the Old Town.
Methinks the breakfast at $11 USD is a bit overpriced but the food was good and plentiful although the bin of scrambled eggs and sausages did not keep the food warm. The value is found, I guess, in that I saw many patrons preparing themselves a takeaway lunch assembled from the rolls, lunch meats, cheeses and fruit that were laid out. $11 for two meals is not such a bad deal but, in all honesty, the price might be so high just because people opt to carry food out of the dining room.
I am used to patronizing less expensive establishments but I was booked with friends for a final day together in the area. If I returned to Krakow with a yen to take a step up, I'd visit again and wouldn't hesitate to send friends in for a visit.
BTW, the WiFi connection in our first room was not very stable but Reception did not hesitate to give us access to a few other rooms and allowed us to choose a room to our liking. Yes,the connection improved in our second room.!
I'm not sure if it was a clerical error or a special incentive but we didn't end up having to pay for the underground, monitored parking that was quoted at $20/night. That was a big plus...
Good afternoon,
Thank you so much for your comments and I'm very glad to hear you found our staff to be very friendly and accommodating. We recognize your concerns about some of the maintenance items that may need some immediate attention. Thanks to your comments, our engineering department were able to address and resolve. We also have upcoming projects that are scheduled to upgrade and renovate within this year that would add to the constant improvements. We are looking forward to be of service again to you in the future. Thank you for choosing the Campanile Hotel Cracow.
Best regards,
Jan B.
After reading Hotel reviews about the noise at very hotels, I was conflicted as I wanted to stay by the square but somewhere quiet. This was perfect! Only a couple blocks to the Square and across the other way to charming neighborhoods. The Hotel was modern, quiet, perfect location.and the price was right. I would stay here in a minute. Go ahead and book you will be glad you did.
Dear Guest,
I would like to thank you for the feedback concerning your stay and I'm very glad to hear you found our staff to be very friendly. Our location is a definite advantage when visiting Cracow. Hoping to welcome you again soon,
Besr regards,
Jan B.
The location is great walking distance for all sightseeing and it is in old town. Staff were friendly and tried to help. Room was very basic, not enough towels,no furniture to speak off and our bed was not made according to standards. The sheet did not cover our mattress and had to ask twice, we are not going to sleep on a uncovered mattress, very unhygienic. Finally when we returned to our room, there was a sheet slapped on the bed. I have travelled for 50 years on business and leisure and never encountered this. We had to make the bed ourselves, we were very happy to leave the hotel. Do not recommend this to mature couples, or people with standards.
Bonjour,
Merci d'avoir pris le temps de nous donner vos commentaires. Votre opinion est importante pour nous, même si je regrette que votre séjour n'a pas répondu à vos attentes dans certains domaines, et pour cela je suis vraiment désolé. Tous les commentaires reçus ont été bien discuté avec les employés pour assurer l'amélioration.
Croyant à vous accueillir à nouveau dans notre hôtel,
Jan B.
In the heart of Old town, Krakow! Not a luxury hotel but all you need for a city vacation.
We did not have breakfast included, but went to the Milkbar two blocks uo the street every morning, much better! All you need…
Good morning,
Thank you for taking the time to give us your feed backs. Our our location is a premium advantage for our guests, allowing them plurality of options for leisure and visiting.
We are looking forward to be of service to you again soon,
Best regards,
Jan B.
Me and my wife spent long weekend at Campanile hotel. Hotel is very modern, room is clean and spacious, bathroom is very good. Bed is spacious, quite comfortable although there was only one blanket for 2 people. Location is very central, just 200 m from the grand market square and all the sightseeings of old city of Krakow. Some nice bars and restaurants are located nearby.
Service is excellent and fast, receptionists speak fluent English and answered our questions on the city, gave directions etc. A couple of small problems (water flow too weak in the shower, TV remote not working properly) were rapidly resolved. Upon our departure we also used luggage room. We didn't order breakfast as it was overpriced though.
The only problem for us was the noise from the street Sw Thomasza which our window was facing. There was a conservatoire across the hotel and a couple of student pubs nearby which made a lot of noise late in the evening. I would strongly recommend much calmer side facing the park.
Dear Guest,
Thank you for your comments following your stay with us at Campanile Cracow. Our hotel is situated in a peaceful historical area, however sometimes it can be louder at night from the street Tomasza. We are glad you had such an enjoyable stay here and look forward to welcoming you back.
Best regards,
Jan B.
