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“nice hotel” 4 of 5 bubbles
Review of Holiday Inn Krakow City Center

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Holiday Inn Krakow City Center
Ranked #43 of 256 Hotels in Krakow
Certificate of Excellence
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“nice hotel”
4 of 5 bubbles Reviewed 3 September 2013

enjoyed my stay, nice big rooms for members, close to evrething in the center of Krakow, This hotel is great in a perfect location for tourists, Air condition was perfect. WiFi is easy to connect and very efficient (free of charge in my case).

Stayed May 2013, travelled with family
Helpful?
2 Thank ijny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,368 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (213)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
MONTPELLIER, FRANCE
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 September 2013

The location is perfect, not far from the square, taxi rank available 5mn walk away and tram lines too. The accommodation deserves its star rating. The rooms are spacious, the beds are confortable, some bathing robes are provided. The breakfast is good however room service breakfast not always on time. The bar in the lobi is quite cool.

  • Stayed October 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Manuuu18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 3 September 2013

At last a hotel that catered for 3 people in a room - we were given the wheelchair friendly room which meant that there was loads of space and the third bed fitted in nicely. I just love the choice of pillows that they offer and I felt as if my head was resting on a cloud the whole night. The location is really good - its only about a 5 minute walk to the market square and on your way there is a little market selling lovely street food. Our room was clean and the breakfast was good. Staff was really friendly and helpful

Room Tip: If you are 3 people - get a wheelchair friendly room for more space
See more room tips
  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SouthAfricaMargie49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 30 August 2013

This hotel is great in a perfect location for tourists, 3 min walking from the old town and not more than 10 min from the main station. Food menu is modern bur has also traditional polish dishes and the breakfast is superb and great value for money.
Since the check in time we were treated really well by the hotel staff. The lady who processed our check in (Agnieszka, sorry if I misspelled) was great, polite and helpful. We also had drinks and diner in the hotel. The bar and restaurant staff was equally great, special mention to Piotr (sorry if is misspelled) who was our waiter and gave us a 5 star service.

  • Stayed August 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mr_WS9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level Contributor
183 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 27 August 2013

I have been there from Aug. 8 to Aug. 12 '13. The location is ideal: few hundrens meters from the center. The hotel has some renovation works under way and the main hall amd main entrance are closed: they are howevere handling works in a perfect way.
The hotel is well in line with Holiday Inn standard but the level of cleaneness is not ok. The room amd the bathroom were really not well clean; the breakfast room was keep with limited attention (for instance the table mat were not changes during breakfast time even with dirty with food residuals). It's a pity, becasue it's best hotel you may go, very close to center and close to a tramway interchange.
Air condition was perfect. WiFi is easy to connect and very efficient (free of charge in my case).

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Antonio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andover, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 27 August 2013 via mobile

Spent 4 nights recently there and the best thing about the hotel is the location.
Our room was on the top floor under the eaves with one of the smallest showers I have seen hardly what we could call 5 star.
The bar area was also very small .
The work was still ongoing and we did not see any one working in the 5 days we were there so could take some time yet.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank RobertNigel33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shmaria, Manager at Holiday Inn Krakow City Center, responded to this review, 30 August 2013
Dear RobertNigel33,

Thank you for your recent review.
I would like to inform you that all our bathrooms have been designed according to Holiday Inn standards and also local regulations. But should there be a refurbishment of the existing part of the hotel in the near future, shower size will be increased.
All the current renovation works continue MON-FRI between 8a.m. and 6 p.m. Due to renovation of the lobby and lobby bar, a temporary bar was arranged in the restaurant. Newly renovated lobby and the lobby bar should be open in late September 2013.
I hope you will give us another chance to host you as our guest and to provide the level of service we have been known for in the industry.

Regards,

Maciej Kaczmarczyk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, United Kingdom
1 review
5 of 5 bubbles Reviewed 25 August 2013

My family and I had a brilliant mini break in Krakow. The Holiday Inn is having rebuilding works but they did not impact on our stay as the work is completed between 8am and 6pm so no disruption at all. The staff are friendly and helpful all speaking English much better than my Polish. A complimentary voucher was provided for the bar on arrival and whilst the bar wasn't used by many during our stay the bar staff always had a smile. The hotel is a short walk to the town centre so an ideal location. Our room was large for the three of us with good standard quality toiletries. Complimentary bottled water provided and replaced each day. Perhaps the milk for tea and coffee could be better.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sarah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Krakow City Center

Property: Holiday Inn Krakow City Center
Address: Wielopole 4, Krakow 31-072, Poland
Phone Number:
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Business Hotel in Krakow
#25 Luxury Hotel in Krakow
#28 Family Hotel in Krakow
#34 Romantic Hotel in Krakow
Price Range (Based on Average Rates): £
Hotel Class:5 star — Holiday Inn Krakow City Center 5*
Number of rooms: 237
Official Description (provided by the hotel):
Holiday Inn Kraków City Centre hotel is conveniently located in the heart of Kraków's Old City, only minutes away from the main Market Square, Kazimierz Jewish Quarter, Wawel Castle, the central train station and bus terminal, and Kraków's biggest shopping centers. ... more   less 
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Also Known As:
Holiday Inn Krakow City Hotel Krakow
Krakow Holiday Inn

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