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Reviews (380)
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All reviewsgreat hotelihg memberstar holidaycrowne plazareflections barold townincluded in room rateupgraded to an executivedeluxe studiowalking distanceperfect locationthe main squarekrakow cityroom was spaciousthe hotel is perfectly locatedbreakfast buffet isexcellent stay
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Reviewed 3 weeks ago

We stayed at the Holiday Inn this week and were very impressed by the staff especially the Manager who contacted us twice to make sure all was well during and after our stay. Not had that before. The check in staff were very professional and helpful. We had one bar meal at the hotel and food and service was very good. The deluxe room was large, clean and a good sized bathroom. Two bottles of complimentary was was available each day.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

It’s a wonderful hotel in a great location. However staff are not well trained. No one was knowledgeable when we asked for directions or had some questions. We asked for maid service who skipped cleaning our room and we have not heard from anyone back for hours. Overpriced breakfast for Poland.

Stayed: June 2018, travelled as a couple
Thank pampanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

If you're familiar with Holiday Inn, probably no big surprises. But just a recap: Safe valet parking. Great breakfast including a nice choice of healthier options like fruit, smoothies and juices. Breakfast is served in a room with no windows, so no views here - still nice though. Just on the edge of Old Town, just a short walk from the absolute centre. Professional service and attitude all around, a bit pricey, but I would certainly return.

  • Stayed: March 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Auggie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Stayed here for two nights. Great location, just a 5-minute walk from the town square. Hotel is very clean. The staff were pleasant and helpful with ATM issues and general questions. Our room was clean and the bed very comfortable. Air conditioning worked well. We didn’t eat at the restaurant, so can’t give an opinion of that.

Stayed: June 2018
Thank Romagirl18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Nice high level hotel, for both business and leisure, Clean, Great Staff and Great location. Room was also spacious and comfortable. Very short walking distance to city centre is also a plus. Breakfast also was one of the best.

Stayed: June 2018, travelled on business
Thank Ian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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