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“Worth a stay” 5 of 5 bubbles
Review of Novotel Krakow Centrum

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Novotel Krakow Centrum
Ranked #44 of 256 Hotels in Krakow
Certificate of Excellence
A TripAdvisor Member
“Worth a stay”
5 of 5 bubbles Reviewed 10 August 2011

It was difficult to reach the hotel since the major road close by was all blocked due to the marathon. The curtain shut the sun and made the room dark to provide us with good sleep. We were 3 person but the towels were not enough. Breakfast had lots of variety and was worth the price. In total, we were very much satisfied with this hotel.

  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (251)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
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English first
Nottingham
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 8 August 2011

I have just returned from a 3 night stay at the Novotel Centrum Hotel booked with Riviera Travel and I have to say the hotel was excellent. My friend and I had a very spacious room with a double/king size bed each which were very comfortable. The room was clean, smart and had everything we needed in it. The staff were friendly, the breakfasts plentiful with a good choice of food and I would certainly recommend the hotel and certainly stay there if I am ever in Krakow again.

  • Stayed August 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ialsolikeholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piscataway, NJ
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 6 August 2011

This hotel was booked for us through a group tour. I read the reviews and emailed the reservation department ahead of arrival that I would like a room with a view of the Wawel Castle. I received a reply that my request would be honored if possible, and was pleased when upon arrival, I was given a room with a great view. Most all other travelers on our tour did not have a room with this view so planning ahead might make a difference.
The hotel was conveniently located close to a tram stop and it only took a few minutes to get into town square. By the way... town square is one happening place at night with many clubs and restaurants.
Can't forget to mention the bathroom - it was very welcoming. It was very clean and had a wood floor, great sink, and fun shower stall.
We enjoyed our stay in Krakow with Novotel Krakow Centrum as our base.

  • Stayed July 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Cleomurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelKrakow, General Manager at Novotel Krakow Centrum, responded to this review, 7 August 2011
Dear Guest,
Thank you for taking the time to post such a wonderful review on TripAdvisor. I was so pleased to read that you enjoyed your stay and I sincerely appreciate you complimenting the rooms with the Wawel Castle View.

I do look forward to welcoming you back to Novotel Krakow Centrum in the future.

With my best regards from Krakow

Sabina Bartyzel
GM Novotel Krakow Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 5 August 2011

Hotel and Krakow was very good the only down side was a group of people drinking and begging at the side of the hotel, which my wife found somewhat intimidating. Additionally, to cross the main road into town you had to use a subway which felt unsafe especially at night.
I would recomend this hotel but just make them aware of the points above.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelKrakow, General Manager at Novotel Krakow Centrum, responded to this review, 7 August 2011
Dear Guest,
Thank you for taking the time to write the review.

We very much appreciate your comments regarding the stay at the Novotel Krakow Centrum.
Please be assured that we take the appropriate measure to the mentioned remarks and already took the necessary actions.

We look forward to welcoming you again at Novotel.

With my best regards,

Sabina Bartyzel GM Novotel Krakow Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lodz, Poland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 August 2011

After a long and hard trip from central Poland to Krakow Airport, this "one night stop" before taking off for Brussels was a very pleasant experience for me. It was my first stay at this hotel with many good surprises.: big and very comfortable rooms with a nice view to the Krakow "Wawel" castle, fresh and clean atmosphere. Top quality service and very good restaurant with international and traditionnal polish dishes. All internet facilities. A must for each traveller who want to stay in Krakow

Room Tip: Best views from rooms on front side (especially last floors)
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  • Stayed July 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michel066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 31 July 2011

nice hotel,good pool,food,service.About 15 mins walk from centre

Stayed March 2011, travelled with family
Helpful?
Thank brumex1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foster City, California (San Francisco Area)
Level Contributor
116 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 28 July 2011

We stayed here with a tour group of 31 people - the Novotel was very efficient getting people situated in their rooms along with all their luggage. The hotel is not right in the center of town but very close 5 minute walk and you can cross the street and walk along the river path to the near by castle. Also major drug store similar to CVS next door. We arrived in the evening and a number of our group was hesitate to leave the hotel - sigh! while my husband and I went out, found a place to eat, returned to our hotel at 10:00 p.m. using the river route and it was safe - their were still a number of walkers, couples, bikers out late at night. Their was a number of floating resturants you could sample along the river if you liked. After the rest of the group heard what we did and we showed them on the map how to go (not hard - cross street, go down steps to walking/riding path along river, turn left and walk to castle and center of town) everyone went the following night and everyone had a great time. Lots of nightlife at the center of town, young people, music, clubs, shopping etc.

The rooms were spacious, even though they were on the plain side it had everything you needed (free wifi in lobby and in business center), good buffet breakfast, clean, AC, friendly and efficient staff, mini-bar, safe in room etc).

So at first if the it seems confusing at first because there's a major road in front of the hotel and it could be tricky figuaring how to go at first (ask for map at front desk) it's well worth staying here

Tip - trip to salt mines is well worth it. Miners carved out huge rooms with chapels, ballrooms were weddings are held, etc The elevators down are a bit tight but beats walking the 30 flights of stairs but otherwise everything else is very well lighted and spacious

  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hpisles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Krakow Centrum

Property: Novotel Krakow Centrum
Address: ul. Gen. Tadeusza Kosciuszki 5, Krakow 30-105, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Krakow
#25 Family Hotel in Krakow
#26 Luxury Hotel in Krakow
#31 Romantic Hotel in Krakow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Krakow Centrum 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Novotel Krakow Centrum is a stylish 4 star hotel in the centre of Krakow perfect for a business trip or holiday. Hotel, offering free WiFi internet and 340 sqm of conference facilities, is located across from Wawel Castle within walking distance of the Main Market Square. NOVO SQUARE Lounge Bar, will delight you with a range of Polish and international specialties. Spoil yourself in In Balance by Novotel wellness centre with swimming pool, sauna, jacuzzi, beauty treatments and massage service. Onsite parking. ... more   less 
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Also Known As:
Novotel Krakow Centrum Hotel Krakow
Accor Krakow Centrum
Krakow Novotel

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