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“Riveria Tour”

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Novotel Krakow Centrum
Ranked #42 of 258 Hotels in Krakow
Certificate of Excellence
Stamford, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Riveria Tour”
Reviewed 24 November 2011

The hotel is very good with excellent and helpful staff. The breakfast covers all tastes and ensures a good start to the day. The location of the hotel is perfect and is only 15min from the city centre and is on the river with the castle easily reached within walking distance (15min). A restaurant we would recommend, which is located within 5 min from the hotel, is the Mieszczanska restaurant which serves Polish and British food. I would recommend the goulash which comes as a starter and is delicious. We had 3 course meals with drinks for £15.

Room Tip: Rooms facing the river and castle could be noisy from the traffic, but the double glazing reduces th...
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  • Stayed November 2011, travelled with friends
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Helpful?
3 Thank travelleroap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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BFN
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 November 2011

We were a group of 27 people and from the moment we arrived until we left the staff were extremely attentive and helpful with everything from basic information on places to visit, eat to booking trips, tours and rental cars. The hotel is very nicely decorated, clean and the breakfast was great. The location is perfect right on the water with views of Wawel Castle. I would definetly recommend staying here if you are visiting Krakow for business or pleasure. Unfortunately the spa was not open and after a day of walking around the city we were hoping to relax in the hotel spa.

  • Stayed September 2011, travelled on business
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Helpful?
1 Thank Derek P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelKrakow, General Manager at Novotel Krakow Centrum, responded to this review, 23 November 2011
Dear Guest,
Thank you for taking the time to write about your stay. We are very happy with your comments about our teams – I will pass it to them which I believe will motivate them even more to give our guests a great service.
Regarding the wellness area – we are open every day from 6.00 (fitness) and from 7.00 (swimming pool and sauna) till 10 pm. Our beauty corner was closed late September as we have been doing small adaptation inside but is ready and open now.

We look forward to welcoming you again soon at Novotel Krakow Centrum.
With best regards,
Sabina Bartyzel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 November 2011

Being just married we spent fantastic time having great view from the Executive floor to the Wawel Castle and Vistula. It was a time full of relax in the wonderful relaxation area with swimming pool and jacuzzi as well delicious restaurant. We have seen many hotels in our life but this one is for sure those where want to come back :-)

Room Tip: we do reccomend executive floor
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  • Stayed November 2011, travelled as a couple
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Helpful?
Thank Mariusz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashua, New Hampshire
Level Contributor
2 reviews
Reviewed 13 November 2011

I was in Krakow for 6 days in early Oct. 2011 for business and stayed one night in the Novotel Bronowice and transfered to the Novotel Centrum to be with the rest of my team. Although also a comfortable place to stay, the Bronowice is not as nice as the Centrum, and the location and staff at the Centrum was much nicer. My room at the Centrum was on the forth floor in the front of the hotel overlooking the river, but very quite and there was a nice view of the castle. The room was VERY clean and well appointed. I had the breakfast included in the room rate and ate breakfast there each morning. I felt the buffet offerings were extensive and there would be something for everyone. 57 zloty not all that expensive. I had dinner in the hotel on two nights and found it to be acceptable. A little disappointed with the zurek soup, but I'll give them another try if I have the pleasure of staying at the Centrum again. The staff could not have been more friendly or helpful. Just a short walk to the market square and the old city center. The walk along the river is very nice and a good place to go for a morning or evening run. Krakow is a "must see" city and staying at the Novotel Centrum will make it a pleasant visit.

Room Tip: Try to get a room on the front of the hotel overlooking the river, it is not noisy and you will have...
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  • Stayed October 2011, travelled on business
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Helpful?
Thank tripvisorfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelKrakow, General Manager at Novotel Krakow Centrum, responded to this review, 21 November 2011
Dear Guests,
Thank you for sharing your comments. We are pleased that you enjoyed your time with us and took advantage of our amenities. I will share your kind words with the team.
Looking forward to your next arrival to Krakow - hopefully we will have a chance to serve you the best zurek in town.
:)
Warm regards from Krakow, Sabina GM
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Stirling, United Kingdom
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 10 November 2011

excellent all round once you get over the fact that it is not in the exact centre of the city. which is for the best because Krakow is buzzing with a vibrant night life around the city centre. very clean and efficient with excellent service - we could learn something here about service. used it as bed and breakfast during our 4 day break in this lovely city. a short walk via underpass to the main square or take a tram makes it a lovely city for a short stay. Go.

Room Tip: ask for a room facing the castle
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  • Stayed October 2011, travelled as a couple
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Helpful?
Thank frenchelvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Truro, United Kingdom
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 6 November 2011

I stayed at this hotel for 4 nights in October 2011. I booked through Expedia and had a room and breakfast for approx £70 per night. I e-mailed the hotel directly and upgraded to an executive room for an extra £10 a night. The staff were extremely courteous, helpful and friendly and could not find fault with them. The hotel was clean, tidy and warm. The breakfast was buffet style and plenty of choice. I had dinner in the hotel restaurant on one night and this was of very good quality.

The trams stop outside of the hotel and it is only 2 stops to the old town. It is worth taking a taxi back to the hotel at night as the return tram journey stops on the opposite side of a busy crossroads which doesn't have a crossing of any description. The only route is to walk down the side of the river, under a bridge and up a pathway - a route which is entirely in the dark! (A taxi from the Old town is less than 2 or 3 uk pounds.

The bar in the hotel was good and a helpful barman advised on suitable vodka!

I would not hesitate to recommend this hotel.

  • Stayed October 2011, travelled solo
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Helpful?
5 Thank informatorchoristaru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 November 2011

I was in Krakow recently for a conference meeting. It looks like a fairly new property; the lobby and rooms were clean and modern. There is a good range of services available, including a limited room service menu from the hotel restaurant, nice big swimming pool and sauna. The location was perfect, within walking distance to restaurants, Wawel and Market Square. I would definitely recommend this to anyone traveling to Krakow for business or pleasure.

Room Tip: Upper floors have a better view.

  • Stayed October 2011, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank ingag g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Krakow Centrum

Property: Novotel Krakow Centrum
Address: ul. Gen. Tadeusza Kosciuszki 5, Krakow 30-105, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Krakow
#25 Family Hotel in Krakow
#26 Luxury Hotel in Krakow
#31 Romantic Hotel in Krakow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Krakow Centrum 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Novotel Krakow Centrum is a stylish 4 star hotel in the centre of Krakow perfect for a business trip or holiday. Hotel, offering free WiFi internet and 340 sqm of conference facilities, is located across from Wawel Castle within walking distance of the Main Market Square. NOVO SQUARE Lounge Bar, will delight you with a range of Polish and international specialties. Spoil yourself in In Balance by Novotel wellness centre with swimming pool, sauna, jacuzzi, beauty treatments and massage service. Onsite parking. ... more   less 
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Also Known As:
Novotel Krakow Centrum Hotel Krakow
Accor Krakow Centrum
Krakow Novotel

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