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“Great staff, location, and room!”

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Radisson Blu Hotel Krakow
Ranked #20 of 256 Hotels in Krakow
Certificate of Excellence
Los Angeles, CA
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great staff, location, and room!”
5 of 5 bubbles Reviewed 2 September 2012

My wife and I visited Krakow for our 1 year anniversary in May. We visited Italy, Poland, and the Czech Republic. We loved the Radisson Blu in Krakow. The staff was fantastic, extremly helpful in arranging a rental car, dinner reservations, and gold reservations. They could not have been more helpful.

The rooms were very nice and large (for Europe that is). The breakfest was very good and the location was perfect, as it was a 5 minute (or less) walk to the the Main Square.

We would not stay anywhere else the next time we go to Krakow.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank L2KLosAngeles_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson_Blu_Krakow, General Manager at Radisson Blu Hotel Krakow, responded to this review, 23 October 2012
Dear Tripadvisor,

I would like to thank you for your time and comment on Trip Advisor regarding your recent stay with us.

On behalf of our entire staff here at the Radisson Blu we would like to congratulate you again on your 1 year anniversary and we hope to see you again when your travels bring you back to the area!

With the very best regards from Krakow,

Nino Rosenlund
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,292 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (343)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Burlington, Vermont
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 30 August 2012

Stayed here on business and everything was lovely. You cannot beat the prices for the value and the location is perfect. Only a short walk to the Rynek for great food and shopping. I would recommend this hotel for anyone looking for friendly service, a central location and cleanliness.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MeagIngalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson_Blu_Krakow, General Manager at Radisson Blu Hotel Krakow, responded to this review, 23 October 2012
Dear Tripadvisor,

Thank you for taking the time to share your experience at the Radisson Blu Hotel Krakow with other travelers.

I was pleased to read your great review – it is always good to hear that our guests have had a wonderful stay

I am looking forward to your next visit and wish you all the best!

Your Radisson Blu Hotel Krakow Team,

Nino Rosenlund
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
3 of 5 bubbles Reviewed 30 August 2012

The hotel was vey central, clean, but very tied. The staff could have been more friendly and accomadating, asked for an early morning call, received 10 mins late. As you exited the hotel, there was an horrendous smell of sewage which was extremely unpleasant. We later found out the pubic toilets where directly accross the road.

Room Tip: Do not have a room facing the park /main road because of the smell.
See more room tips
  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson_Blu_Krakow, General Manager at Radisson Blu Hotel Krakow, responded to this review, 23 October 2012
Dear Guest,

What a pleasure reading your review! Thank you for taking the time to post your comments and for sharing your experience with us and other viewers!

The point regarding the smell from the other side of the street has already been past to the local authoritie.


Hope to see you soon back in Krakow,

Best Regards,

Nino Rosenlund
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
189 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 27 August 2012

I was staying here for a conference in March this year and you cannot fault this hotel for its central location, facilities and hospitality.
The rooms are very big with two Queen size beds and large bathrooms. Although on my own, if we're to return with the family this would be a first choice purely for th space you would have in these rooms if not out sightseeing.
Will use again!

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BeanyExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson_Blu_Krakow, General Manager at Radisson Blu Hotel Krakow, responded to this review, 23 October 2012
Dear Tripadvisor,

Thank you for taking the time to share your experience of our hotel with us and other readers!
I am delighted to learn that you enjoyed your stay with us and what you would like to return to us with your family.

I appreciate you taking the time to deliver your comments and look forward to welcoming you back soon!

With Best Regards,
Nino Rosenlund
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 26 August 2012

the location is superb. right next to the main square that is a must see. also super close to the castle. everything else is what you would expect from a radisson. the reason it gets 3 stars and not 4 is that the room was impossible to keep dark in the morning. i stayed in a business class room that, for me, was not worth double the cost. the shades do not keep the light out and the water pressure in the shower was not powerful enough. It was also annoying when reception did not believe I knew how to use a key card when all of a sudden it stopped working.

Stayed August 2012, travelled as a couple
Helpful?
Thank Mr_JoeNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valencia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 25 August 2012

The hotel was very good except for the fact you cannot have breakfast on a clean tablecloth or place mat. That's not acceptable. We have been to two-star hotels where you had a clean tablecloth every day. At this Radisson place mats were reused, even with crumbs or drops and stains. Isn't it better to use a paper place mat? When we asked the waiters to remove the dirty place mats and clean the table, because we prefered to eat on a clean surface, they couldn't understand the reason! How is this possible? That happenned for three days. And it wasn't an exception because it was impossible to find a table with clean place mats, since they were reused all the time, and made of a material difficult to wash. It was a pity because it ruined our experience, although I have to say the room was wide with a nice view, very comfortable and really clean.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank coalstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuroreDiguiny, Guest Relations Manager at Radisson Blu Hotel Krakow, responded to this review, 28 August 2012
Dear Guest,

Thank you for your review here on tripadvisor.
We are glad you enjoyed the rooms in our hotel.
However, I would like to mention that we are a bit confused with regards to your comment about our place mats used during breakfast, specifically because we are not using any. There must have been a mistake or maybe you are referring to something else. If this is the case, please contact me directly with details regarding the breakfast experience, in order for us to look into it and respectively fix it, should that be necessary.

Thank you for choosing our hotel and we hope to have you as guests again in the future.

With kind regards,

Victoria Moldovanu
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poznan, Poland
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 23 August 2012

I have stayed in this hotel many times over the past six years and have always enjoyed my time, The rooms are very colorful - either done in shades of red, or shades of aquamarine and tourquoise. I always stay in a 'RED" room because the color plate is warmer and more pleasant for me. (But you have to make your own decision!)

The rooms are pleasant and those I have stayed in are spacious with large windows overlooking the Planty, the Philharmonic, and the Royal Castle Wawel. The beds are comfortable, and bathrooms are marble and well-lighted.. The hotel itself is just outside the Planty so it is a short walk to the Town Square (Rynek Glowny) and to the Castle.

The Staff are warm and friendly, and extremely helpful. They will help you arrange tours, sightseeing and almost anything you need. The hotel has a fleet of it's own Mercedes taxis that are available to take you anywhere.

Breakfast is a large buffet with all that you would want from eggs any style, to smoked fish, cold cuts, fruit, yoghurts, muesli, breads and rolls and lovely pastries.

I will be returning again to the Radisson Blu Krakow for Christmas and New Year 2012/13

This hotel has style, convenience and provides excellent service. I highly recommend it without reservation.

Room Tip: The 13 series rooms at the Castle corner of the hotel have wonderful picture perfect views of the Ca...
See more room tips
  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drdennis2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel Krakow

Property: Radisson Blu Hotel Krakow
Address: Straszewskiego 17, Krakow 31-109, Poland
Phone Number:
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Krakow
#3 Business Hotel in Krakow
#12 Family Hotel in Krakow
#13 Romantic Hotel in Krakow
#13 Luxury Hotel in Krakow
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Radisson Blu Hotel Krakow 5*
Number of rooms: 196
Official Description (provided by the hotel):
Radisson Blu Hotel Krakow is located next to the Planty Park, in the centre of Krakow. Main Market Square and the Royal Wawel Castle are only few steps away. This hotel offers 196 comfortable guest rooms, two great restaurants, including Milk&Co with amazing fish and seafood buffet. Guests can use here fitness center, beauty studio and eight professional meeting rooms. Free bicycles are available. This is an ideal choice for both business guests and tourists. ... more   less 
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Also Known As:
Radisson Blu Hotel, Krakow Hotel Krakow
Radisson Krakow
Radisson Hotel Krakow
Krakow Radisson

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