During my stay, I lifted a chaise lounge in my room to move it out of my way. The bottom of the metal tubular leg was so sharp that it cut through my leather shoe and deeply into my foot. The carpet received blood stains as I hurried to the bathroom to get a towel. After soaking 2 towels, my husband was able to fine our first aid kit and wrap it. I went to the desk on my way to the hospital and reported the incident and requested that the bloody towels be exchanged for clean ones, the the blood be cleaned from the bathroom floor and the dangerous chair be removed from the room. The desk clerks ONLY reply was, "Do you need a bandaid?" When I returned from the hospital which cost me cab fare and medical fees for sutures, I found that the towels had been exchanged but I had to wipe the blood from the floor myself and the chair was never removed. I was stunned at the indifference of the staff.
- Official Description (provided by the hotel):
- Radisson Blu Hotel Krakow is located next to the Planty Park, in the centre of Krakow. Main Market Square and the Royal Wawel Castle are only few steps away. This hotel offers 196 comfortable guest rooms, two great restaurants, including Milk&Co with amazing fish and seafood buffet. Guests can use here fitness center, beauty studio and eight professional meeting rooms. Free bicycles are available. This is an ideal choice for both business guests and tourists. ... more less
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- Also Known As:
- Radisson Blu Hotel, Krakow Hotel Krakow
- Radisson Krakow
- Radisson Hotel Krakow
- Krakow Radisson