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“Great service”
Review of Sympozjum Hotel

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Sympozjum Hotel
Ranked #127 of 261 Hotels in Krakow
Reviewed 31 March 2014 via mobile

Hotel has great staff very accommodating, pleasant and friendly . The rooms are a good size, large king size bed, with a nice shower. The one big complaint would be the sheets, pillows and towels... All a bit worn out.... Also sheets for the bed are not fitted so tend to slide off during the night..Breakfast is also great..

Stayed: March 2014, travelled on business
Thank margaret091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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311 - 317 of 583 reviews

Reviewed 27 March 2014

Stayed here for 3 nights, outside of hotel initially daunting although once inside the main reception the fear has gone. Reception staff very friendly and informative, was able to check into the room early. Maps given and explained, tours and areas of interest highlighted all by the the reception staff.
Disappointed that a modern 4star hotel does not have individual tea/coffee making facilities in the room neither does it have wifi access in the rooms. To gain this you must be on the ground floor!
TV in each room although all but 1 channel is in Polish, albeit we are in Poland. When using the shower it leaked all over the bathroom floor.
Overall the hotel is clean. Restaurant menu is limited although the meals we have had were extremely tasty, well presented and well cooked. Waiting staff extremely tentative and friendly.
Swimming pool and jacuzzi are free, we visited both and looked very clean. The spa treatments however are expensive.

Although the hotel is slightly out of the city centre, it is just a 5 minute walk to the tram stop with trams very frequently, numbers 52 and 18 take you to the centre taking no more than 10 minutes for 50p.

Over all, we have thoroughly enjoyed our stay at the hotel and in Krakow.

  • Stayed: March 2014
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Thank RutherfordR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

I stayed here recently with a friend for three nights. Although the furniture in the room was slightly dated, the rooms were comfortable and clean. the breakfast were also very enjoyable. Despite not being in the centre, it is very easy to get there by taking taking trams 52 or 18 and for less than a pound return. Would definitely stay here again.

  • Stayed: March 2014, travelled with friends
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Thank Christine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014

this hotel is not central but close by tram 52 and 18 pass every few minutes and bring you to the centre in about 20 minutes for less than €1! it is comfortable and reasonably priced. the breakfast buffet is basic. there is an impressive Spa in the basement. the staff are helpful and pleasant. getting there from the airport is 69 zlotis bookable at the polish tourist information booth at the airport, 80zlotis from the hotel to the airport.

  • Stayed: March 2014, travelled as a couple
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Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2014

Hotel staff could not do enough - booked excusions telephoned to confirm our transfer and even found a travel adapter for us as we had left ours behind. - gave us detailed instructions on using the trams and where very polite and friendly on all occassions we spoke to them - we stayed for 5 nights.

The beds were very comfortable, room large the only downside was no tea and coffee making facilites would definetly recommend this hotel

  • Stayed: March 2014, travelled as a couple
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Thank kim286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

The Sympozjum Hotel is good value for money. The public areas are fairly smart. We ate in the restaurant one evening and the food was excellent. The Reception was very helpful.

The only adverse comment I would make is the inadequate bedding. The bottom sheet is so small that it comes off in the night so you are sleeping directly on the mattress topper, which I found disconcerting not knowing who had been there before me. Have they never heard of Superking fitted bottom sheets? The duvets were 2 singles on a Queen size bed which are not like ours at home.

Stayed: March 2014, travelled with family
Thank Jane10765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2014

We stayed at the Sympozjum Hotel for 3 nights and were impressed with the friendliness and service of the staff. Our room was very comfortable and clean, plus it was nice to have complimentary bottles of sparkling water each day. The hotel has a bit of a retro feel to it, which we liked as it gave it character. We ate in the restaurant twice and were very impressed with the food quality - top marks to the chef! The hotel has a small spa, including a ultra warm jacuzzi and heated pool - we tried these once and although small we still enjoyed ourselves. A good buffet breakfast was served each day and we were pleased that due to us having to leave early to get our plane on the last day the hotel prepared a bag each for us of goodies to take with us! The hotel is about a mile from the centre, but there is a tram stop outside and it is easy and cheap to travel about. The only negative thing to mention is that there was no mattress protector on the beds and as the bottom sheets were small the bare mattress kept being exposed. Overall a lovely hotel.

  • Stayed: March 2014, travelled as a couple
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1  Thank Diane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sympozjum Hotel

Address: ul. Kobierzynska 47, Krakow 30-363, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Krakow
#48 Luxury Hotel in Krakow
#77 Romantic Hotel in Krakow
Price Range: £23 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sympozjum Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Sympozjum Hotel Krakow

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