We checked in and were whisked off to our suite as though we were royalty.
A HUGE fruit platter with wine and chocolates awaited us in the room.
Decor simple but comfortable.The suite was really large and there were no issues with space at all.
The view of Wawel castle was stupendous . The amenities were more than adequate and the products supplied were of good quality.
The hotel , restaurant and club room, well equipped gym-as a matter of fact one of the best I have seen in Europe-was clean and very well run.
The management( GM) I noticed over the course of our 4 days stay introduced herself to guests continuously and did rounds with her various managers ensuring all was ship shape.
Well done to the management of this hotel....they DO ensure guests are well cared for through well trained staff and basically understanding the business they are in, which is the hospitality game-and one they excelled at.
- Official Description (provided by the hotel):
- Five star Hotel located in the very heart of the city, at the foot of The Royal Wawel Castle & next to Wisla Bulevards. Sheraton Grand Krakow is steps from the most important tourist attractions in Krakow with easy access from the airport or railway station. Hotel offers 232 fully renovated guestrooms, 3 different venues with great variety of menus & beverages & one - the Roof Top Terrace & Lounge Bar - which despite the vast offer of exquisite drinks & unique menu offers the best views of Krakow. There are Club Lounge - the best place to plug in or hang out & Sheraton Fitness with indoor, heated pool, sauna & treatment room. Enrich your stay with Krakow's best view! ... more less
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- Also Known As:
- Sheraton Krakow
- Krakow Sheraton