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“Excellent”

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PURO Krakow Stare Miasto
Ranked #25 of 258 Hotels in Krakow
Certificate of Excellence
Lisbon
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent”
Reviewed 5 December 2013 via mobile

I really enjoyed my stay at Puro Hotel. I travelled to Krakow by train so it took me about 5 minutes to walk from the train station to the hotel. Additionally, it's not exactly in the cente (old town) but it's a nice 10-minute walk from that area. The staff are friendly and helpful. I had a small problem with the room temperature and they immediately offered to give me another room. Both free wifi (all over the hotel) and hot beverages (on the lobby) are available. Attention to detail when it comes to cleaningness is noticeable: everything was spotless. The whole design is very modern and technology is everywhere: you have free iPads with free internet access on the lobby area, a touch screen also with free internet access near the elevators and a tablet (also with free internet) on your room to control TV, use the internet and room temperature and light. Gorgeous place for staying while visiting such a lovely city!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank spg-san
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (132)
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English first
Oslo, Norway
1 review
Reviewed 5 December 2013

A Nice hotel. With perfect location due to our stay. Next to a new and BIG shopping center. A short 5 min Stroll to the old city.

Good rooms.

A little poor breakfast for a high price. Was not much variation and if you ate a little late, the food was not "fresh".

Overall we absolutly recomend the hotel!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lene321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roma
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 December 2013

Just got back from Krakow Puro hotel, here's my opinion:
pros: nice and clean hotel, very good breakfast, close to the Shopping Mall and not far from the town centre, nice staff and close to the train/bust station (just in front of it).
cons: room too small, you don't even have a proper wardrobe, the bathroom is completely "naked" with glasses all over. You have to be veeeery close to the person you are sharing your room with :). Actually there is a curtain, but when you close it to allow the other one to go to the bathroom, it divides the rest of the room and you are confined on the bed.
It's not far from the city centre but not so close to Kazimierz, especially in the evening, after a long walking and tiring day, you don't want to walk a lot to reach a restaurant to dine.

All in all is a nice and good hotel, but next time I would stay in a hotel closer to Kasimierz, Wawel Castle and Stare Miasto.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Pallina68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campinas, SP
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 December 2013

The hotel, room and environment is pretty good. Clear room, confortable bed, everything really good. It is located very close to Krakow main station and the gallery (shopping mall) is just crossing a street (less tham 1 minute by walk). The only remark I have is about the check in. I have to wait until 3pm to have my room.

  • Stayed December 2013, travelled solo
    • Value
    • Location
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    • Service
Helpful?
Thank Ricardo_2772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 November 2013 via mobile

Modern hotel with free wiFi, free phone calls to anywhere in the world which was a bonus. Clean bedrooms with a tablet next to bed which operates the lighting, heating & television! Would recommend highly

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tracychatterbox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
46 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 25 November 2013

Puro is a great hotel with regards to rooms, staff, price and location. Only a few minutes walk from the station and gates to the Old Town. It's located opposite a large shopping centre, where we went for breakfast one morning, as it's quite pricey in the hotel. Drinks however, were pretty good value. Obviously a little more expensive than in the centre, but still a lot cheaper than the UK!
The staff were very friendly and helpful, even though check in is self service on touch screens,they are there to help with all aspects of your stay.
There are no drinks making facilities in the room, however, there is a drinks machine in the lobby offering several types of coffees, teas and hot chocolate. 5 drinks per person per day included in the price of the room.

Room Tip: We were on the first floor over looking the side street but it was still a very quiet room, my paren...
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Rln72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 November 2013

Contemporary hotel in a great location, next to shopping centre and all transport links. It is a short walk into the centre of Krakow. We caught a train from the airport which was extremely cheap & relatively short journey. Rooms are fairly small but nicely decorated and spotless throughout. A tablet is provided which is used to control lights & TV. We had a technical problem on the first night which meant that we were not able to use it to change channels. The issue was resolved the next day. I would have preferred the room to have a full length mirror as the only mirror available was in the bathroom. Hotel staff were very friendly & helpful. Checking in/out was efficient. Hotel is excellent value for money & would appeal to the younger traveller. I would either stay at Puro or Andels nearby if visiting Krakow again. Had a fantastic 3 night break and would recommend this hotel. Andels has better facilities including restaurant with outside seating and also has a spa and swimming pool.

  • Stayed October 2013, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jetsetadventures2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about PURO Krakow Stare Miasto

Property: PURO Krakow Stare Miasto
Address: ul. Ogrodowa 10, Krakow 31-155, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz , Stare Miasto
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #25 of 258 Hotels in Krakow
Price Range (Based on Average Rates): £
Hotel Class:4 star — PURO Krakow Stare Miasto 4*
Number of rooms: 138
Official Description (provided by the hotel):
Puro Hotel Krakow is located in the city center near Galeria Krakowska, just 500 meters from the Market Square 200 meters from the Kraków Main Station. Each of 138 modern rooms is equipped with air conditioning, flat 40-inch TV and free high-speed Internet access. The rooms are equipped with a tablet. Moreover, all rooms feature a laptop safe and a work desk. The rooms are soundproofed.Reception is open 24 hours a day. There is a possibility for express self check-in, check-out. Free express coffee for hotel guests.Buffet breakfast is served daily in the hotel restaurant. ... more   less 
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