Service is absolutely amazing, helpful and very friendly staff. Whenever we had a problem, as a TV that was playing up, the staff was here to help (successfully) within 10 minutes. Even when we were not possible to book a spa, they helped so two massage therapist could come to our room the very next day.
The rooms are very modern and comfortable. The only negative is that there is no bath.
The technology is both an advantage and a disadvantage, as the tablet in the room controls the lights, temperature, phone, and alarm clock, and can as all new technology, fail when you need it the most. However, a very entertaining feature.
- Official Description (provided by the hotel):
- Puro Hotel Krakow is located in the city center near Galeria Krakowska, just 500 meters from the Market Square 200 meters from the Kraków Main Station. Each of 138 modern rooms is equipped with air conditioning, flat 40-inch TV and free high-speed Internet access. The rooms are equipped with a tablet. Moreover, all rooms feature a laptop safe and a work desk. The rooms are soundproofed.Reception is open 24 hours a day. There is a possibility for express self check-in, check-out. Free express coffee for hotel guests.Buffet breakfast is served daily in the hotel restaurant. ... more less
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