Fantastic new modern hotel , very friendly helpful staff , about 10 minute walk to town. Free coffee machine great for sorting out a bad head, comfy beds , great stay , shopping centre directly oppositeMore
Fantastic new modern hotel , very friendly helpful staff , about 10 minute walk to town. Free coffee machine great for sorting out a bad head, comfy beds , great stay , shopping centre directly oppositeMoreShow less
Dear Martyn B,
Thank you for choosing PURO.
It is nice for me to see that you like our concept and your stay was comfortable.
I hope you will have a chance to come back to us or visit our hotels in Wroclaw, Poznan or Gdansk.
All the best
really enjoyable! you could create different atmospheres in the room by regulating the lights, tv, floor heating, temperature, etc with a tablet. designer fourniture, modern, clean spaces. friendly staff, good tours to auschwitz and salt mines.
walking distance to city center.
thank you for staying with us!
I can see that feedback from you is positive, you like the hotel.
I would be a pleasure for us to host you again in the future.
I have stayed in many so-called "design hotels" but the Puro Krakow is the first one where all solutions are user-friendly and actually working; you are simply mastering everything from lights to curtains from the tablet by your bed. But dont worry about the need to log-on in the middle of the night as the light on the bathroom switches on automatically.
I Was upgraded to a spotless suite with view over Krakow, and everything from a nice welcoming in the reception to the cosy lobby/lounge and home made müsli for breakfast is perfect. The decor is warm and comfy, The hotel situated close the old town, central station and a big shopping center. I am very impressed and will definitely go back,
Dear Elisabeth S,
Thank you for spending your time on giving feedback about your stay!
I can see that you travel and because of that you are able to compare the products.
I am really glad that you like our hotel and us, as a staff.
We will be happy to host you again!
One of the best hotels we ever stayed in Europe. Very new and modern with homey atmosphere. Front office staff are so extra helpful and get out of their way to help and provide best info to queries. 24 hours bottomless coffee at coffeeshop is top of the line. Rooms are centrally energized (TV, lights, A/C, room notices, etc.) thru a Samsung tablet at the bedside which is super convenient. Value for money on room and food prices is outstanding. You will never regret staying in Puro Hotel Krakow - both facilities and especially guest relations services is totally outstanding. Location is so convenient from main train station (just cross the mall) and major tram station.
Dear Relson C,
thank you for positive, kind words!
I am happy that you found our hotel as the best in Europe.
But even more important is your opinion about the staff because people are the soul of the place.
I hope we will host you again soon
Firstly I would like to add that I do many city breaks in Europe and this is by far the best hotel we've stayed at given the amount we paid (about £60 a night)
We arrived at Krakow about 9am and got on a bus (192 I think) which went to the main station (also the train station, tram and the shopping centre).After walking through the station, the hotel was easy to find as is literally outside. We used the self check-in facilities in the hotel which was very simple. The rooms were very modern, if a little on the small side. A Samsung tablet controlled most of the features in the room (TV, Lightings, Alarm etc) which was a great feature. Our room was on the third floor facing the shopping centre but we had no problems at all with noise.
The hotel lobby is a great place to relax with tablets to enjoy. With your room card you can also get 5 free hot drinks per day, the hot chocolate was particularly tasty! (I would recommend getting 2 cards if there are 2 of you as they also work the lift) We also booked the trip to the Salt Mine through reception who were very helpful.
The hotel is about a 5-10 min walk to the main square but is a very safe walk even late at night. I would recommend this hotel without a doubt to explore all that Krakow has to offer.
thank you for spending time on sharing your feedback.
It is nice to hear that you like the solutions introduced in our hotel and the product overall.
Thank you for staying with us!
This hotel was second to none in many ways.
It's success is down to the lovely staff who went out of their way to be helpful at all times.
They were very pleasant curteous and always a smile-it was a pleasure to meet them.
Hotel is spotlessly clean and very comfortable and my daughter enjoyed being in charge of the pad that operated lights and heat and tv etc.
Room was plenty big enough albeit the storage for clothes was inadequate but no great problem for us at all.
Bathroom is glass-so privacy not so good in spite of a curtain but again did not find this a problem.
Location is superb-in close proximity to attractions and transport and a large shopping centre across the way.
Hot drinks machine in lounge but would have preferred facility in room.
Got 5 free beverages per day so not complaining.
Beds and pillows so so comfortable.
Would recommend this hotel and certainly would stay again.
Thank you to all the staff for making our first visit to Krakow so enjoyable.
Dear madeline c,
thank you for taking time to write the comment about your stay in PURO.
You realy enjoyed your visit. I will be happy to share your feedback with my team!
All the best