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PURO Krakow Stare Miasto
Ranked #34 of 261 Hotels in Krakow
Certificate of Excellence
Reviewed 29 May 2014

I went to Krakow with my daughter, who is in her twenties and we both liked the hotel.
It was clean , convenient and staff were helpful and polite. Everything we wanted to visit was less than a 30 minute walk away and it is only a few minutes from the bus and train stations.
We got back late on Tuesday night and although the bar looked shut , they got us both a drink and nuts , as there is 24 hour bar service.
The coffee machine was easy to use and bottled water was replenished in our room.
They held onto our cases as we had a late flight yesterday and we sat in their seated area for about an hour prior to departing for the airport and both loved to music that they played throughout the afternoon.
We choose it because of the positive tripadvisor reviews and were not disappointed.

Room Tip: We were on the first floor and were not bothered by any street noise.
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  • Stayed: May 2014, travelled with family
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3  Thank AMB19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Puro_Krakow, General Manager at PURO Krakow Stare Miasto, responded to this reviewResponded 3 June 2014

Dear AMB19

Thank you for your feedback. I am really happy to read that both you and your daughter had an enjoyable stay at PURO Hotel Kraków and liked our music!:)
Thank you for staying with us and we hope to see you again!

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753 - 759 of 1,526 reviews

Reviewed 29 May 2014

We didn't know what to expect from this hotel on our first visit to Krakow as it seemed to be fairly cheap at the time of booking. We were pleasantly surprised however, the rooms were very nice and I loved that everything could be controlled from a tablet. Rooms were very clean, modern and spacious. I also quite liked the glass bathroom walls! Staff seemed brilliant although we didn't have anything to bother them with.
Can't comment on the food as we didn't eat here but I'm sure it would have been good.
Puro is in a great location opposite a big shopping centre and only a short walk to the main square. Would definitely stay here again. It is a shame there aren't more across Europe.

  • Stayed: May 2014, travelled as a couple
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3  Thank Clarkkent360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Puro_Krakow, General Manager at PURO Krakow Stare Miasto, responded to this reviewResponded 3 June 2014

Dear Clarkkent360,

Thank you for your positive feedback and for taking the time to write about your experience. I am glad to read that you like our technical solutions and glass bathrooms! :) We look forward to your next stay. Please friend us on Facebook to stay informed of our special events and upcoming offers!

Regards

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Reviewed 28 May 2014 via mobile

We stayed at the hotel during a sightseeing trip to Cracow and Auschwitz. Amazing hotel, central to the old square and the train station. 30 minutes to the Jewish quarter. The staff all spoke fluent English. Nothing was too much trouble. Great place! Thanks

  • Stayed: May 2014
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1  Thank sawboman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Puro_Krakow, Dyrektor generalny at PURO Krakow Stare Miasto, responded to this reviewResponded 29 May 2014

Dear sawboman,

Thank you for kind words and positive comment.
I would like to say thank you for visiting us .
We hope to see you again in PURO in the nearest future!

Best regards

Marek

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Reviewed 28 May 2014

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Easytobook.com
2  Thank Claire N
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GM_Puro_Krakow, Dyrektor generalny at PURO Krakow Stare Miasto, responded to this reviewResponded 29 May 2014

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Reviewed 27 May 2014

Really nice rooms, super friendly and helpful personnel,really close to the old city, Krakow central station, Krakow mall. No downsides, maybe the duvet was slightly too warm but now in really nit picking :) Will definitely stay here again if Im ever in Krakow.

No downside, superb experience

Room Tip: I got a corner room, it's ok. Just marginally more expensinve. Floor to celing windows. It's...
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  • Stayed: March 2014, travelled as a couple
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1  Thank Jan-Kamil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Puro_Krakow, Dyrektor generalny at PURO Krakow Stare Miasto, responded to this reviewResponded 29 May 2014

Dear Jan-Kamil R,

Thank you for your stay and positive comment.
We are looking forward to seeing you again in Puro.

All the best

Marek

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Reviewed 25 May 2014

Puro hotel is one of the best hotels that i have ever stayed in. The hotel was clean, modern and in a great location. The room we stayed in was opposite the lifts, but it was very quiet.
We stayed here for a week and in that time we were helped by the staff on more than one occassion. The service that we received whilst staying at this hotel was above anything that we expected. A tablet in the room controls the tv, lights, room temperature and has internet access 24/7.
The old town is about a ten minute walk away and the hotel is located opposite the galaria, which leads to the Glowny train station and the bus terminal. Which was great for our needs. overall a fantastic stay at this hotel.

  • Stayed: May 2014, travelled as a couple
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3  Thank Deborah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Puro_Krakow, Dyrektor generalny at PURO Krakow Stare Miasto, responded to this reviewResponded 26 May 2014

Dear Deborah S

Thank you for great opinion.
For me, as a General Manager, it is important to see that not only hotel as a product is good, but also staff is appreciated.

Best regards

Marek

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Reviewed 20 May 2014

Really nice room which was quiet, clean and very modern. Breakfast good but not great. Tablet controlled room (lights, blinds, tv, etc.) works really well.
Next to a large shopping mall, but about 10 minutes walk to the city center.


  • Stayed: May 2014, travelled on business
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Review collected in partnership with this hotel
Thank paulbakker84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Puro_Krakow, Dyrektor generalny at PURO Krakow Stare Miasto, responded to this reviewResponded 22 May 2014

Dear paulbakker84,

Thank you very much for your visit in PURO and kind words.
I hope some day you will come back to Krakow and choose our hotel again.

All the best

Marek

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Additional Information about PURO Krakow Stare Miasto

Address: ul. Ogrodowa 10, Krakow 31-155, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz , Stare Miasto
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 261 Hotels in Krakow
Price Range: £63 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PURO Krakow Stare Miasto 4*
Number of rooms: 138
Official Description (provided by the hotel):
Puro Hotel Krakow is located in the city center near Galeria Krakowska, just 500 meters from the Market Square 200 meters from the Kraków Main Station. Each of 138 modern rooms is equipped with air conditioning, flat 40-inch TV and free high-speed Internet access. The rooms are equipped with a tablet. Moreover, all rooms feature a laptop safe and a work desk. The rooms are soundproofed.Reception is open 24 hours a day. There is a possibility for express self check-in, check-out. Free express coffee for hotel guests.Buffet breakfast is served daily in the hotel restaurant. ... more   less 
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