We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Lovely Digital Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
PURO Krakow Stare Miasto
Ranked #26 of 256 Hotels in Krakow
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
67 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Lovely Digital Hotel”
5 of 5 bubbles Reviewed 1 June 2014

It is beautiful state of the art hotel with reasonable price. Everything is digital in this lovely hotel. The hotel is located opposite to central train station and shopping mall. Walking distance to old town.
I really enjoyed staying at this hotel. The only negative is the bathroom was clear glass.
I would recommend this hotel to others and specially for couples.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sharaf2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Puro_Krakow, General Manager at PURO Krakow Stare Miasto, responded to this review, 4 June 2014
Dear Sharaf2,
Thank you for your stay with us and for your kind review.
We are vary happy that you liked our interiorsand technical solutions
We do hope that our signature transparent bathrooms will not stop you from returning in the future!
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,398 reviews from our community

Traveller rating
    855
    464
    61
    13
    5
See reviews for
154
695
73
203
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 May 2014

this hotel is stunning. very modern and new, and all the rooms are controlled by a tablet, which were the underfloor heating, led lighting in different colours which you can change according to mood, internet, temperature, tv and free telephone calls to landlines. the bedroom was amazing, with lovely feather duvet and pillows, and a very comfortable bed, the bedlinen and towels all quality even the shower was fab, the room was very clean. the staff very pleasant and helpful, and spoke perfect english, nothing was a bother to any of them. You can grab free hot drinks from the vending machine whenever you like, the location is perfect very good and central, right opposite the galleria mall, which links to the main bus and train station, with trams at the front of the building. it's a 10 minute walk to the main square. It was a fantastic hotel and holiday, could not fault it. You will not be dissapointed. and well done to the staff at PURO hotel

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 28lakeside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Puro_Krakow, General Manager at PURO Krakow Stare Miasto, responded to this review, 3 June 2014
Dear 28lakeside
Thank you very much for your kind and positive review! We are very happy to read that you enjoyed every aspect of your stay with us. It is extremely motivating for us to read such a positive feedbak not only about the hotel but also about our team.
We look forward to welcome you back soon to Puro Hotel Kraków!
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed 30 May 2014

We absolutely loved this hotel. We arrived at 11am expecting to have to wait for check in but was allocated rooms straight away which was great after a lot of travelling. Super polite and helpful staff. The first impression of the hotel was ultra modern with a quirky edge. Rooms were fantastic. A little small but we weren't bothered in the slightest. Time spent in our hotel room on a city break is minimal. Everything controlled by a tablet, easy to use and very effective. Loved the mood lighting too! Very quiet, our room was near a lift but no noise at all, was very pleased at this as I'm a light sleeper! Hotel staff ordered taxis for us when needed. A good distance from the main square, not far to walk at all. About 10 minutes at a good pace. Tram lines outside hotel. Huge shopping mall opposite hotel. Would highly recommend!

  • Stayed April 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank LydiaRoseWhiting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Puro_Krakow, General Manager at PURO Krakow Stare Miasto, responded to this review, 3 June 2014
Dear LydiaRoseWhiting

Thank you very, very much for your positive feedback! I highly apreciate it and will share it with our team. I do do hope that we may welcome you soon again to one of our properties and send you kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bromley, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

I went to Krakow with my daughter, who is in her twenties and we both liked the hotel.
It was clean , convenient and staff were helpful and polite. Everything we wanted to visit was less than a 30 minute walk away and it is only a few minutes from the bus and train stations.
We got back late on Tuesday night and although the bar looked shut , they got us both a drink and nuts , as there is 24 hour bar service.
The coffee machine was easy to use and bottled water was replenished in our room.
They held onto our cases as we had a late flight yesterday and we sat in their seated area for about an hour prior to departing for the airport and both loved to music that they played throughout the afternoon.
We choose it because of the positive tripadvisor reviews and were not disappointed.

Room Tip: We were on the first floor and were not bothered by any street noise.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AMB19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Puro_Krakow, General Manager at PURO Krakow Stare Miasto, responded to this review, 3 June 2014
Dear AMB19

Thank you for your feedback. I am really happy to read that both you and your daughter had an enjoyable stay at PURO Hotel Kraków and liked our music!:)
Thank you for staying with us and we hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

We didn't know what to expect from this hotel on our first visit to Krakow as it seemed to be fairly cheap at the time of booking. We were pleasantly surprised however, the rooms were very nice and I loved that everything could be controlled from a tablet. Rooms were very clean, modern and spacious. I also quite liked the glass bathroom walls! Staff seemed brilliant although we didn't have anything to bother them with.
Can't comment on the food as we didn't eat here but I'm sure it would have been good.
Puro is in a great location opposite a big shopping centre and only a short walk to the main square. Would definitely stay here again. It is a shame there aren't more across Europe.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Clarkkent360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Puro_Krakow, General Manager at PURO Krakow Stare Miasto, responded to this review, 3 June 2014
Dear Clarkkent360,

Thank you for your positive feedback and for taking the time to write about your experience. I am glad to read that you like our technical solutions and glass bathrooms! :) We look forward to your next stay. Please friend us on Facebook to stay informed of our special events and upcoming offers!

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sawbridgeworth, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 May 2014 via mobile

We stayed at the hotel during a sightseeing trip to Cracow and Auschwitz. Amazing hotel, central to the old square and the train station. 30 minutes to the Jewish quarter. The staff all spoke fluent English. Nothing was too much trouble. Great place! Thanks

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sawboman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Puro_Krakow, Dyrektor generalny at PURO Krakow Stare Miasto, responded to this review, 29 May 2014
Dear sawboman,

Thank you for kind words and positive comment.
I would like to say thank you for visiting us .
We hope to see you again in PURO in the nearest future!

Best regards

Marek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Krakow hotels
Kleparz
andel’s by Vienna House Cracow
Kleparz
Mercure Krakow Stare Miasto
Stare Miasto
Radisson Blu Hotel Krakow
Show Prices
Show Prices
Show Prices
Stare Miasto
Kossak Hotel
Kossak Hotel
#15 of 256 in Krakow
4.5 of 5 bubbles 1,370 reviews
Sheraton Grand Krakow
#33 of 256 in Krakow
4.5 of 5 bubbles 1,896 reviews
Show Prices
Show Prices
Show Prices

Been to PURO Krakow Stare Miasto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about PURO Krakow Stare Miasto

Property: PURO Krakow Stare Miasto
Address: ul. Ogrodowa 10, Krakow 31-155, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz , Stare Miasto
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 256 Hotels in Krakow
Price Range (Based on Average Rates): £
Hotel Class:4 star — PURO Krakow Stare Miasto 4*
Number of rooms: 138
Official Description (provided by the hotel):
Puro Hotel Krakow is located in the city center near Galeria Krakowska, just 500 meters from the Market Square 200 meters from the Kraków Main Station. Each of 138 modern rooms is equipped with air conditioning, flat 40-inch TV and free high-speed Internet access. The rooms are equipped with a tablet. Moreover, all rooms feature a laptop safe and a work desk. The rooms are soundproofed.Reception is open 24 hours a day. There is a possibility for express self check-in, check-out. Free express coffee for hotel guests.Buffet breakfast is served daily in the hotel restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Hotels.com, Hotelopia, Priceline, Travel Republic (UK), TripOnline SA, Evoline ltd, Traveltool, S.L.U. and HotelQuickly so you can book your PURO Krakow Stare Miasto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing