Stayed with my wife for 4 nights in May on a 10 day tour of Poland with Titan Travel. Titan is noted for it's usual good choice in quality accommodation but this time they got it wrong.
The Golden Tulip is well-located for the Old Town in a quiet side street. It is a conversion of two town houses completed 11 months ago but some of the glazed roofing leaks. confusingly there are two separate buildings seemingly accessed by only one lift for guests and all hotel services. The staff are young friendly and willing but the claim of being a four star establishment is dubious. Room 412, like all other rooms had only a single narrow wardrobe, no drawer nor cupboard. Thus our room began to resemble a teenager's bedroom with clothes, shoes, paperwork and possessions spilling out of suitcases and over the floor. The stated double bed was two singles pushed together with two covers. Krakow is a truly fantastic city and long wet walks around it's large and ancient centre would have been eased by a bath but there was only a shower and again no space for washbags etc. Indeed there were no toiletries ,flannels or tissues in the tiny washroom. A room suited only to an overnight guest with a small overnight bag. The advertising strapline of Golden Tulip is "International standards, local flavours" a contradiction confirmed by the absence of any English-speaking news channel on the television. Many groups seemed to use this hotel but the narrow street outside sometimes means coaches have to discharge their passengers and even luggage some way up the street. No big deal until the rain buckets down. The tiny lobby is also unsuited to the group trade. Krakow is a fantastic city and deserves a stay of several nights but best spent in another hotel than the Golden Tulip.
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