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“Ideal Location” 5 of 5 bubbles
Review of Golden Tulip Krakow City Center Hotel

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Golden Tulip Krakow City Center Hotel
Ranked #56 of 256 Hotels in Krakow
Certificate of Excellence
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Ideal Location”
5 of 5 bubbles Reviewed 16 June 2014 via mobile

Just stayed at the Golden Tulip for 3 nights it is in an ideal location for the old town and square couldn't fault it. The staff were very helpful especially the evening barman who looked after us very well - prices of drinks and food were also very reasonable which surprised us for a city hotel. Would definitely recommend this hotel for anyone doing a short city break and would recommend using Escape2Poland for your tours and airport transfers. They were very efficient and you can book them online before you go.

Stayed June 2014, travelled with friends
Helpful?
Thank Jan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GTKrakowCityCenter, Kierownik recepcji at Golden Tulip Krakow City Center Hotel, responded to this review, 26 June 2014
Dear Madam,

Thank you for your review and for recommendation of Golden Tulip Krakow City Center Hotel to the other travelers.

It is a great pleasure to read that we met your expectations.

We look forward for your next stay.

Best regards,
Agnieszka Klimas
Front Office Manager
Golden Tulip Krakow City Center Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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546 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Billericay, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

Whilst agreeing with other reviewers regarding lack of overall space within the hotel's public areas, for a short stay we found this hotel ideal. Yes, our room lacked storage space but we spent so little time there due to our busy schedule that it was not an issue. We found the hotel to be clean & comfortable and all the staff extremely welcoming. Prices for both food and drink were reasonable and there was a very good breakfast buffet each morning.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank theboss4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GTKrakowCityCenter, Kierownik recepcji at Golden Tulip Krakow City Center Hotel, responded to this review, 26 June 2014
Dear Madam,

Thank you very much for your opinion, especially for your kind words regarding the reception staff and breakfast buffet.

We are happy you found Golden Tulip Krakow City Center Hotel ideal for your stay.

See you next time in Cracow.

Kind regards,
Agnieszka Klimas
Front Office Manager
Golden Tulip Krakow City Center Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

We stayed at The Golden Tulip Hotel, Krakow for 3 nights at the end of March. We found it to be very central, reception people very knowledgeable extremely helpful. We ate at the restaurant all three nights because it had a really good menu, good prices and well presented and above all cooked to perfection. The fillet steak is a must! We will definitely being returning to this hotel and to Krakow - we really enjoyed it.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marion R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GTKrakowCityCenter, Kierownik recepcji at Golden Tulip Krakow City Center Hotel, responded to this review, 27 May 2014
Dear Madam,

How fantastic to see your posting on Golden Tulip Krakow City Center Hotel- thank you!

We appreciate your kind words, especially regarding the Reception staff and the Tulip Restaurant.

With pleasure I shared your feedback with the entire Team here.

Thank you once again and we hope to welcome you back very soon.

Best regards,
Agnieszka Klimas
Front Office Manager
Golden Tulip Krakow City Center Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dorset England
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 24 May 2014

Stayed with my wife for 4 nights in May on a 10 day tour of Poland with Titan Travel. Titan is noted for it's usual good choice in quality accommodation but this time they got it wrong.
The Golden Tulip is well-located for the Old Town in a quiet side street. It is a conversion of two town houses completed 11 months ago but some of the glazed roofing leaks. confusingly there are two separate buildings seemingly accessed by only one lift for guests and all hotel services. The staff are young friendly and willing but the claim of being a four star establishment is dubious. Room 412, like all other rooms had only a single narrow wardrobe, no drawer nor cupboard. Thus our room began to resemble a teenager's bedroom with clothes, shoes, paperwork and possessions spilling out of suitcases and over the floor. The stated double bed was two singles pushed together with two covers. Krakow is a truly fantastic city and long wet walks around it's large and ancient centre would have been eased by a bath but there was only a shower and again no space for washbags etc. Indeed there were no toiletries ,flannels or tissues in the tiny washroom. A room suited only to an overnight guest with a small overnight bag. The advertising strapline of Golden Tulip is "International standards, local flavours" a contradiction confirmed by the absence of any English-speaking news channel on the television. Many groups seemed to use this hotel but the narrow street outside sometimes means coaches have to discharge their passengers and even luggage some way up the street. No big deal until the rain buckets down. The tiny lobby is also unsuited to the group trade. Krakow is a fantastic city and deserves a stay of several nights but best spent in another hotel than the Golden Tulip.

Stayed May 2014, travelled as a couple
Helpful?
Thank Bridboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GTKrakowCityCenter, Kierownik recepcji at Golden Tulip Krakow City Center Hotel, responded to this review, 27 May 2014
Dear Sir,

Thank you for taking the time to describe your stay.

We are happy you enjoyed your visit in Cracow in general.

I am sorry to hear about the inconveniences you have experienced. Please accept our apologies.

Your comments were shared with the relevant departments, were investigated and we will make improvements.

I hope you will decide to give our hotel one more chance.

Kind regards,
Agnieszka Klimas
Front Office Manager
Golden Tulip Krakow City Center Hote
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 May 2014 via mobile

Stayed here for 4 nights at the beginning of May. Really lovely hotel. Pleasant staff , very clean well maintained rooms. Good choice of breakfast and comfortable breakfast room. Definitely would stay here again and would recommend to friends.

Stayed May 2014
Helpful?
Thank Josephinedevlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GTKrakowCityCenter, Kierownik recepcji at Golden Tulip Krakow City Center Hotel, responded to this review, 27 May 2014
Dear Madam,

Thank you for your great review and for recommendation of Golden Tulip Krakow City Center Hotel to other travelers.

We are happy to read that you enjoyed our hotel and service.

We look forward for your next stay.

Best Regards,
Agnieszka Klimas
Front Office Manager
Golden Tulip Krakow City Center Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Centerport
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 16 May 2014 via mobile

This was a cute hotel located near The Old Town. The rooms were modern and clean.
The breakfast buffet was fine.
I only wish more of the wait staff spoke English.
And there was a loud pool hall across the street. They might consider more sounding proofing.


  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cindy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GTKrakowCityCenter, Kierownik recepcji at Golden Tulip Krakow City Center Hotel, responded to this review, 27 May 2014
Dear Madam,

Thank you for your feedback.

We are happy that you found so many pros of our hotel.

Your comments are valued, and your suggestions will be used to consider improvements in the future.

We look forward for your next stay.

Best regards,
Agnieszka Klimas
Front Office Manager
Golden Tulip Krakow City Center Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grimsby, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 May 2014

Stayed in this hotel in January 2014 and was very impressed indeed. The hotel and its staff far exceeded my expectations. The breakfast was a particularly good surprise - set me up for the day. Pleasant few minutes walk to the old town and through to the railway station. Hotel very clean and rooms extremely comfortable. If you looking for luxury on a budget then choose this hotel - you will not do better for the price

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stevegy505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GTKrakowCityCenter, Kierownik recepcji at Golden Tulip Krakow City Center Hotel, responded to this review, 20 May 2014
Dear Sir,

Thank you for your fantastic review. It is a great pleasure to read that we met your expectations.

We are happy that you found so many pros of Golden Tulip Krakow City Center Hotel.

We look forward for your next stay.

Kind regards,
Agnieszka Klimas
Front Office Manager
Golden Tulip Krakow City Center Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Tulip Krakow City Center Hotel

Property: Golden Tulip Krakow City Center Hotel
Address: ul. Lobzowska 8, Krakow 31-140, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #56 of 256 Hotels in Krakow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Golden Tulip Krakow City Center Hotel 4*
Number of rooms: 86
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