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“Highly Recommended”

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Metropolitan Boutique Hotel
Ranked #4 of 256 Hotels in Krakow
Certificate of Excellence
Perth, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Highly Recommended”
5 of 5 bubbles Reviewed 26 February 2014

A lovely modern hotel. On arrival we were greeted by friendly staff who were extremely helpful with details of what to do while in Krakow. With limited time (a long weekend) to spend it was good to have activities/tours highlighted and booked within ten minutes of arriving. We were checked-in early. The rooms were very clean, stylish and comfortable. The continental breakfast was one of the best we have had, excellent varied selection. On the whole a very enjoyable stay we would definitely return and recommend this hotel to anyone visiting Krakow.

Room Tip: If booking as a couple, specify double room under special requests. Room 121 very good, has a court...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,824 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (371)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
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English first
Cardiff, South Glam
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 25 February 2014 via mobile

From the moment I arrived I felt I was someone special. From the reception to the bar staff and restaurant staff this hotel has the best attitude of staff I have ever encountered. From sorting tours to getting your drink in the bar just as you want it, nothing is accompanied by anything but wanting to keep the residents happy. The room was exceptionally clean and comfortable with safe and mini bar( didn't use ). Lovely place to stay in Krakow. RECOMMEND HIGHLY

Stayed February 2014, travelled solo
Helpful?
Thank tonyalvor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WARSAW
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

We spent a night in that hotel in February. Firstly we were a little bit surprised with the surroundings - houses with old facades, cheap discount and railway. You could expect more from the neighbourhood of the hotel that is top rated at tripadvisor. The hotel is new, well designed, the staff is very friendly. It is hard to expect more from a 4* hotel. The breakfasts are great. Generally the restaurant is very good and what is important ensures equal high quality. The hotel is just 10-minut walk from the market square and close to fancy bars in the Jewish district. To sum up it is a great hotel and excellent value for money. But you should not expect real luxury or a restaurant that deserves a Michelin star as some suggests.

Room Tip: The view from the rooms of the main entrance side may is not so nice.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pikot2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herts
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 22 February 2014

......great location, (walking distance to most main attractions), helpful and pleasant staff, lovely rooms and very good breakfast buffet. We booked through a booking agent but within about half an hour had an email offering assistance in getting from airport, booking tours etc. I asked for restaurant recommendations and they quickly emailed back the names of some for me to investigate and offered to book them. All the places we went to were very good and reasonably priced, and the cars arranged to pick us up from the airport also worked out very well.
So, why only very good as opposed to excellent? Well, we took them up on the offer to book a tour to Auschwitz and handed over our credit card. They asked whether we wanted to pay in local currency ( which we did) and handed us our confirmation of booking but no credit card confirmation which I quizzed. I was told that they only held the information and that the tour company took the money. I didn't like this and I never did get the payment slip telling me what we had paid so looked online upon our return and only saw a sterling amount which was considerably more than we had expected, and was contrary to our instructions. I emailed the hotel and 10 days later have had no response at all which is disappointing as they were so on the ball with their other communications. I understand it may not have been their fault and they may not have been able to do anything about it after the event but an acknowledgment and reassurance that they would ensure it didn't happen to anyone else would have been nice. So, moral of the story is that if you book tours through the hotel, pay in cash and get a receipt!!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VeronicaHerts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 21 February 2014

Just returned from 4 nights here and can honestly say it was fantastic. I'd received an email from the hotel within 20mins of booking through a 3rd party, offering to organise transfers from the airport. The staff were all really helpful throughout our stay, organising transfers and trips to both Auschwitz and the Wieliska Salt Mine. The location is great, only a few minutes walk to the Old Town, and with Kazimierz right on the doorstep with its wealth of amazing restaurants and bars. We did stay in a junior suite (room 214) which overlooked the interior courtyard, and was very quiet. The room and bathroom were very well appointed and the bed was very comfortable. With free wifi and a very good breakfast included, and a very good price, what more could you ask for?

Room Tip: Splash out for a junior suite - it's not that much extra and the extra space is worth it.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Veronica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portishead, Bristol
Level Contributor
102 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 20 February 2014

We have just come back from a 4 nights break and we have had a fantastic time. The hotel arranged our pick up from the airport (90 plz) The hotel is in a perfect location to visit the Jewish District (4 min walk), Market Square (10 min walk) with the rest of Krakow being short walks away too. The staff are really helpful and the reception arranged our trip to Aushwitz/Birkenau with Discover Krakow. They picked us up at 10.30 and dropped us back at around 5.30 - it was extremely good value. We also booked the trip to the Salt mines via the hotel too.

The buffet breakfasts are absolutely lovely as is the bar and the bar staff - the hotel rooms are clean and spacious - I cannot praise it more highly and I have stayed in a lot of hotels in my time!!

The bed is really comfortable and the sheets are lovely and soft. Makes a change to not get out of a hotel bed unable to walk as it is so hard or too soft!!

I would recommend this hotel for anyone to come and stay and it justly deserves being number 1 on trip advisor. Well done to the Metropolitan.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SharonRutts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level Contributor
80 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 19 February 2014

though this hotel is less than a year old, it already has stellar reviews - and deservedly so. the rooms were very large and nicely appointed. my room had a shower/bath combo (on the 1st floor) and my friend's had only a large shower stall (on the 2nd floor). the heated bathroom floor was wonderful. included buffet breakfast was very tasty and filling. front desk staff was pretty helpful. my only complaint, and a small one at that, was that the television remote didn't have a sleep button.

bear in mind, due to the zone system of airport taxis, a ride to the hotel will cost 89 pln. the hotel is not considered to be in old town where the ride costs only 69 pln.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank yrstruly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Metropolitan Boutique Hotel

Property: Metropolitan Boutique Hotel
Address: ul. Berka Joselewicza 19, Krakow 31-031, Poland
Phone Number:
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz , Stare Miasto
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #4 of 256 Hotels in Krakow
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Metropolitan Boutique Hotel 4*
Number of rooms: 59
Official Description (provided by the hotel):
Metropolitan Boutique Hotel is established in a newly renovated 19th century building, perfectly placed between the Old Town Square and the trendy area of Kazimierz. It is ideally located away from the noise, yet only minutes walk from the city’s main attractions. ... more   less 
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