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“Lives up to its Reviews”

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Metropolitan Boutique Hotel
Ranked #6 of 259 Hotels in Krakow
Certificate of Excellence
Alicante, Spain
Level 4 Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Lives up to its Reviews”
Reviewed 31 May 2014

We have just spent four nights at this lovely hotel. We treated ourselves to a Junior Suite - the room was huge, beautifully and tastefully furnished and overlooked a small courtyard. The bed was wonderfully comfortable. The whole hotel was spotlessly clean. As others have written before me, breakfast is excellent
Unfortunately during the first day of our stay I became unwell. The Staff could not have been more helpful. They contacted the insurance company for us but in the end decided to call the Polish health Service paramedics so there was no charge as I have a European Health Card. The Receptionist came up to the room and translated for us while I was being checked over, such a help as there is no way we could have coped with the stress of trying to understand what was going on in Polish.
Patched up, I struggled through the rest of our break although we were unable to see as much of Krakow as we would have liked. We shall just have to come back again and will definitely choose to stay at the Metropolitan

Room Tip: Higher floors would be quieter
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
3 Thank Betty S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
  • Location
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (390)
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Peterborough, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2014

We arrived at this lovely hotel by taxi and were immediately impressed by the automatic front door and the beautifully decorated entrance hall and reception. The facilities are first class, exceptionally clean and immaculately presented.

The bedrooms are large and offer everything you will need for a relaxing and comfortable stay. The beds are large, clean and very comfortable. Bathrooms well appointed and very functional which are sparklingly clean.

The restaurant, lounge and outside seating areas are very modern, relaxing and are well appointed, all the small details show quality and class.

The staff are young and attentive, make you feel you are the one they want to please; faultless in all areas during our three night stay.

Must mention the bar staff who kept us engaged, entertained and informed during our short break.

Will definitely return to this hotel.

Room Tip: We had a superior room which was situated at the front of the hotel.
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  • Stayed May 2014, travelled with friends
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gerwyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire
Level 3 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 May 2014

What a great find and well worth its TripAdvisor rating. The hotel is stylish, comfortable and the staff are friendly and efficient. Loved the breakfast buffet. Can thoroughly recommend to anyone staying in Krakow who doesn't want to stay in the Old Town, which I would imagine can get quite noisy in the evenings.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Moonraker03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 May 2014

Excellent service especially reception. One gets the impression they will stop at nothing to provide the best possible service...very professional and well trained staff. Location is perfect and walking distance to old town , Jewish quarter, the river. Shopping mall, even the station ( without luggage). Excellent restaurant on site and the hotel organised a car for us at the airport, even though our flight was cancelled at the last moment...I managed to get an email through from Budapest Airport to cancel our car, and then another from Frankfurt Airport to advise what flight we were on, but sure enough they had a car waiting for us to meet our changed flights....much appreciated. English spoken.

Room Tip: Our room overlooked the street...very nice. Not sure if they have other rooms as well. No noise ev...
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gloria C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartlepool, United Kingdom
Level 5 Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 30 May 2014

10 minutes walk from the main hub, this hotel is presented in a very modern boutique style. Our room was comfortable, with excellent king size bed, remote adjustable a/c, mini bar and quality bathroom. The staff are young, exceptionally pleasant and 100% customer focussed. We used the bar and restaurant both of which are excellent. Nothing at all to complain about here. A first class stay in all respects

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Denis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Livingston, United Kingdom
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 May 2014

I booked this hotel as a surprise for my husbands birthday. I notified the hotel in the "special requirements" when booking that this was a surprise and that we would be arriving mid morning.

On arrival, we were advised that the check-in time is 3pm, but to come back in 2 hours and they would try to have a room ready. On return, the room still was not ready, although others had arrived after us and been allocated a room! She said there had been late check-outs, but surely not every superior room had a late check out? The girl on reception (only this one in particular, not all) was not very helpful. We went to the courtyard for a drink and asked if she could come and let us know when the room was ready, but by 3pm she still hadn't come out, so we went in again, and, low and behold, our room was "just" ready. We were not given any information about the hotel, e.g. breakfast times, wifi password or the fact that we were entitled to 15% discount in the restaurant (we found this out through a poster in the lift!)

While the room was lovely (I had upgraded to a superior room) there were no gestures for my husband's birthday, although because I was unhappy with the check in experience they provided a tray of fruit!

Apart from the Check-In experience, the hotel was very clean and modern. The bathroom was huge, but if you have any disablement you might find it difficult to get into the bath as it's very high.

The breakfast was nice, in particular if you like a continental style breakfast. We did not use the hotel for an evening meal.

The courtyard area was lovely for relaxing in the evening with a drink.

Overall, this was a good hotel, but not sure I'd give it the rating that others have. Maybe I just look for a little bit more......

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cazza65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 May 2014

Just returned from a one night stay at the metropolitan on my own to attend a business meeting. What can I say that the last post didn't? Everything is just as described. The beds are excellent. I told my wife that this hotel will exceed most peoples expectations and that we should book to go together as soon as we could... If you stay elsewhere I am sure you will find other quality hotels in Krakow but the metropolitan will take some beating...Everything is that good!

If you are going to go can you wait while I get a booking first..

Room Tip: The classic rooms are fitted to the same high standards as the suites but if you are going to spend...
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  • Stayed May 2014, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Metropolitan Boutique Hotel

Property: Metropolitan Boutique Hotel
Address: ul. Berka Joselewicza 19, Krakow 31-031, Poland
Phone Number:
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz , Stare Miasto
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #6 of 259 Hotels in Krakow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Metropolitan Boutique Hotel 4*
Number of rooms: 59
Official Description (provided by the hotel):
Metropolitan Boutique Hotel is established in a newly renovated 19th century building, perfectly placed between the Old Town Square and the trendy area of Kazimierz. It is ideally located away from the noise, yet only minutes walk from the city’s main attractions. ... more   less 
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