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Senacki Hotel
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Reviews (967)
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725
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All reviewswawel castlest peterthe main squareold towngreat hotelperfect locationbeautiful churchroyal routecellar bargrodzka streetsmall hotelsister hotelrecommend this hotelnoise from the streetthird floorgood sizetop floor
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Reviewed 28 November 2013

Excellent hotel in a fantastic location between the castle and main square in the old town. Arrived early but not a problem in fact shown 3 different rooms and given a choice. All were fine but chose the one with the beamed ceiling. Being 6' 2" bed and bathrooms are often a problem but not this time as had a large comfy bed and fabulous adjustable shower and toiletries. Immaculately clean, good breakfast and genuinely helpful staff.

  • Stayed: November 2013, travelled as a couple
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Thank 58RSJ94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Senacki Hotel, responded to this reviewResponded 30 November 2013

Dear "58RSJ94",
We were happy to read, that you shared your experiences using of the Tripadvisor community.
Thank you for mentioning our great location and the hotel rooms.

It was great to read, that you would recommend our hotel for the readers of the Tripadvisor.
We hope to welcome you back for your next visit.
Best regards,
Dorota Opoka
Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

Hotel Senacki is an excellent hotel for many reasons. The location is lovely, in a pedestrianised cobbled street(taxis can dropoff /collect mornings before 10am). The only sounds are the white horse drawn carriages on the cobbles and the sound of occasional singing from nearby. the hotel faces a beautiful church and is excellent for restaurants, shops and tours. The STAFF are outstanding - so polite , helpful and informative ! the breakfast room serves lovely breakfast and coffees and is spotless. So to sum up location, individual hotel in an old Town House with character (not to mention the basement cellar bar with cosy brick walls and candles), outstandingly polite and friendly staff and spotless clean and elegant bedrooms.

Room Tip: if its a special occasion (or you particulary like a bath and balcony) - upgrade for a small fee to one of the two suites. we had room 101 and it was beautiful with a sitting room as well.
  • Stayed: November 2013, travelled as a couple
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Thank LancashirePayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Senacki Hotel, responded to this reviewResponded 22 November 2013

Dear"LancashirePayne",
Thank you for choosing Hotel Senacki We enjoyed reading your compliments our rooms. We greatly appreciate your kind words about the staf, their outstanding service kindness and helpfulness being one of our hotel's main strength.

I hope to have the opportunity to welcome you again at our Hotel in the not too distant future.
Warmest Regards,
Dorota Opoka
Front Office Supervisor

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Reviewed 13 November 2013 via mobile

Fantastic hotel in a very central location just south of the main square in the old town. The receptionist was very friendly on our arrival and really went beyond the call of duty in welcoming us and providing information about the hotel and the city of Krakow. I couldn't fault the place during our stay: the entire hotel from the lobby to our room was very clean. We stayed in room 403 which had a great deal of space for us to relax after the long walks of the city. The cleaning staff in the morning gave us a warm smile as we met them in the hallway after leaving our room. Breakfast was really nice too with a nice selection of breads, cheese, ham, tea etc, as well as a selection from the menu. Shower facility and room heating all worked very well. WiFi was very good with a strong connection and good speed. On the day of our departure we had an early start (6:30am) I had requested a taxi the day before to bring us to the airport and also the possibility of grabbing some breakfast before getting the taxi- this was no problem at all and everything was in order thanks to the receptionist who passed this information to the other receptionist who was due to be at the front desk at the time of our check out. Great customer service. This hotel really has a lot going for it and I won't hesitate in recommending this hotel to anyone else visiting Krakow. I've decided I already want to go back to Krakow again soon, so I'll be back :)

Stayed: November 2013, travelled as a couple
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Senacki Hotel, responded to this reviewResponded 14 November 2013

Dear „Michael G”,
Herewith I would like to take the opportunity to thank you for staying with us and for sharing your experiences with the travellers.
It made us happy to learn from your kind comment that service that we provided met the expectations of yours and also you found our hotel well located.

I would like to thank you once again for your kind feedback. We are looking forward to welcoming you back to Hotel Senacki, should your travel plans bring you back to the area.
Kind regards,
Dorota Opoka
Front Office Supervisor

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Reviewed 12 November 2013

It is a truly lovely hotel , very well located with excellent service and staff. Breakfast was great. I found our room, though, a bit small and with dull, unexciting decor, considering the well appointed public spaces.

  • Stayed: November 2013, travelled with friends
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Thank galit c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Senacki Hotel, responded to this reviewResponded 14 November 2013

Dear "phillywave",
Many thanks for posting your review following your recent stay with us at Senacki Hotel. I was so pleased to read that you enjoyed all the facilities and service we take the utmost pride in providing.

I have passed on your kind words to our staff.. Once again many thanks.
Best regards,
Dorota Opoka
Front Office Supervisor

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Reviewed 9 November 2013

We spent 3 nights in the Senacki. What a wonderful experience. Klaudia, Dorothy, John, and Lucas are four of the best young hotel staffers we have ever met. They were extremely friendly, helpful, and really went out of their way to make our stay a great experience. We will be back and will be recommending Senacki to our friends. The room was great as well. Houston TX

Room Tip: 1st floor room on street has balcony with a good view of Grodzka Street and the old churches across the street. 3rd floor room in the back was quieter and had larger bathroom. Both good.
  • Stayed: November 2013, travelled as a couple
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Thank allen h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Senacki Hotel, responded to this reviewResponded 14 November 2013

Dear "allen h",
Thank you for taking the time to share your experience at our hotel.
I will take great pleasure in sharing your notes with all of the employees as there is nothing more motivating than reading words like yours.

We do our best to create a memorable experience for our guests and I am very glad to hear that we succeeded.
Best regards,
Dorota Opoka
Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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