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“Not good”
Review of Qubus Hotel Krakow

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Qubus Hotel Krakow
Ranked #47 of 261 Hotels in Krakow
Certificate of Excellence
Reviewed 10 April 2014

Stayed here twice on business. First the room was ok, but poor quality basics like bed, linen. Breakfast awful - coffee undrinkable. Second time had room facing into the hotel lobby. Noise of music then cleaning kept me awake til after 1am, with a 6am start next day, not good. Lastly my room smelled of cigarette smoke. Yuk. Wouldn't recommend it. No more chances from me.

  • Stayed: April 2014
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2  Thank magsinpoland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QubusHotel, Dyrektor generalny at Qubus Hotel Krakow, responded to this reviewResponded 16 April 2014

Dear Guest,

Thank you for taking the time to offer a review following your recent stay. I am sorry that your visit at Qubus Hotel Kraków did not meet your expectations. I would always encourage our guests to let us know about all inconveniences straight away so we can deal with them at the time. Please accept my truly apology and be sure that if you decide to give our hotel the second chance we will do our best to make your stay pleasant.

Yours sincerely,
Jarosław Gbyl
General Manager

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612 - 618 of 1,621 reviews

Reviewed 10 April 2014

Stayed for one night last week for business. I guess it has what one needs: a clean room, good breakfast with a nice variety, fast free internet, feel of security and a comfortable bed. (TV is worthless, everything is dubbed and in a very primitive way). The room though is very simplistic with basic furnishings. Check in was very long. The price was right so I guess if you come with the right expectations, then the hotel is a good place to stay.

  • Stayed: March 2014, travelled on business
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Thank seth r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QubusHotel, Dyrektor generalny at Qubus Hotel Krakow, responded to this reviewResponded 16 April 2014

Dear Guest,

Thank you for taking the time to offer a review following your recent stay at Qubus Hotel Kraków.
I am pleased to read that you were happy with your room, breakfast and the services we propose. At the same time I would like to thank you for letting us know about the inconveniences you have experienced during the check in. Please accept my truly apology and be sure that we will do our best to improve the check in process at the hotel.
We hope to welcome you back to the hotel next time you are in Kraków!

Kind regards,
Jarosław Gbyl
General Manager

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Reviewed 9 April 2014

This hotel holds the definition of Quality.

They have their own boat sightseeing for free!

Breakfast is a must if you're staying : Delicious bacon, fresh fruits, panncakes, oh so delicious coffee and sweet breads. You will love it!

The room is neat, we had a bathtub and small bottle of complementary bubble bath soap was included everyday. You will feel tired after Auschwitz or the Salt mines and that tub is an A+.

The hotel has a jacuzzi and a pool & sauna. Really nice. Amazing view.

  • Stayed: June 2013, travelled with family
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1  Thank Anna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QubusHotel, Dyrektor generalny at Qubus Hotel Krakow, responded to this reviewResponded 16 April 2014

Dear Guest,

Thank you very much for sharing your comments with us on Tripadvisor following your recent stay in Qubus Hotel Kraków!
We are delighted that you enjoyed the hotel, our breakfasts and the services we propose.
I hope that we will be able to welcome you back very soon!

Yours sincerely,
Jarosław Gbyl
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

Stayed here for 2 nights for a works customer day. We hired a conferrence room .Service, room and food were excellent . Will go back with my husband for a holiday. Krakow is a lovely place too ,beautiful buildings and lovely people.

Room Tip: room overlooking the river
  • Stayed: March 2014, travelled on business
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1  Thank ginasafari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2014

Very impressed with this hotel the lady who checked us in think her name is Marta she was so helpful she is a credit to the hotel plenty of choice at breakfast comfortable clean rooms great view of the river would recommend this hotel .

  • Stayed: March 2014
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Thank tinamoore-haines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2014

My first trip to Poland was made all the more special by staying in this lovely hotel.
All the staff we met were friendly and most helpful. We stayed on two separate occasions during our holiday, and upon our return were treated like regular customers!
Our room, on the seventh floor, was excellent with a fantastic view of the city, and a wonderful bathroom, well worth paying extra for. Super pool and jacuzzi, with great views as well!
I only have one very small complaint- I had been looking forward to the jazz on the Saturday night in the hotel's own Jazz Club. This is free for hotel guests; however on the Saturday we were there, a private concert was taking place, but none of the staff seemed to be aware of this previously. Just a case of miss-information unfortunately.
This meant though, that we took a stroll along the Vistula (the longest river in Poland) to a converted Dutch Barge (Alrina) moored about 15mins walk from the hotel. A fantastic and interesting location for an evening- well worth a visit.

Room Tip: Seventh floor junior suite is well worth the money.
  • Stayed: February 2014, travelled as a couple
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1  Thank DW Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014

We recently stayed at Qubus Krakow for four nights.

We booked the hotel through jet2 holidays, and upon our arrival at check-in, the clerk politely enquired if we’d like to upgrade to a city view room up on the seventh floor for only €40. As this cost was for our entire stay, we considered this to be good value, so took the offer.

We’re glad we did, as the view from our room over the river towards the centre was splendid, and certainly worth the supplement.

The hotel is new, and an extremely well presented “business class” facility, located about 20 minutes walk from the central square. Whilst the streets from the hotel to the central square do require a little bit of beautification, at no point did we feel any personal security issues – everyone we met was so helpful. Due to the hotel's proximity to the main route into town, you can hear the occassional trundle of trams, but this is barely noticable, and the trams cease running around midnight.

Our room was furnished to a good standard. As we were staying in March, we didn’t require the use of the air conditioning. There were half a dozen English speaking channels on the TV in our room, along with a large free safe. The shower in the bathroom, whilst perfectly presentable and clean, was over the bath, not a walk in, and this might pose a difficulty for less mobile visitors. There was an automatic shoe shine machine on our floor. Although there were no tea/ coffee facilities in the room, the buffet breakfast included an option of complimentary "takeaway" coffee, which we thought was a nice touch.

Ah yes, the buffet breakfasts! A splendid selection. A wide mix of local produce along with more typical hotel fayre, all beautifully presented. There was soooo much selection (over 100 propositions, the hotel proudly boasts), it wasn’t until the third morning that we found the bacon (everything was so well prepared, we hadn’t even noticed!).

Although the hotel has a restaurant and a pool, as we were enjoying the sights and sounds of Krakow so much we didn’t spend any time in either facility.

Whilst it is a reasonable walk from the centre of town, it is great value and well presented.

I would certainly recommend the Qubus.

Room Tip: If you're offered a €10 per night upgrade for a city view, it's worth it. Otherwise, use the...
  • Stayed: March 2014, travelled as a couple
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1  Thank dj_parkeruk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Qubus Hotel Krakow

Address: ul. Nadwislanska 6, Krakow 30-527, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Krakow
#22 Family Hotel in Krakow
#26 Romantic Hotel in Krakow
#26 Luxury Hotel in Krakow
Price Range: £56 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Qubus Hotel Krakow 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
Krakow Qubus Hotel
Qubus Krakow

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