A very modern and comfortable hotel with helpful and attentive staff. Our room was spacious and the bathroom was ultramodern and large. Breakfast was included in the tariff and the range of foods available was generally more than sufficient.
The hotel is conveniently located next to the Galeria Krakowska indoor shooping centre which connects directly to the main railway station. It is also walking distance (short walk) to the fascinating Market Square which is the largest medieval town square in Europe.
Krakow is a beautiful city, recently discovered by tourists, yet at this stage unspoiled. Getting around is easy and safe for all ages: we walked around the old square and up to Wawel castle as well as taking local trams (clean, easy to use and cheap).
Our only complaint is with the booking company - Railbookers Australia - who did not provide adequate service (despite an internet site claim they provided "detailed, tailored itineraries") yet charged a premium for the inferior service. The company also wanted full payment in advance and insisted the payment was non-refundable yet the premium charged did not give us any benefit. We took all the risk and they didn't provide anything better than one could get through an internet booking directly with the hotel. The internet booking would be cheaper but with the same risks (non-refundable, full payment in advance). So go, figure!
- Official Description (provided by the hotel):
- The 4-star hotel Vienna House Andel's Cracow is situated directly in city center, just 100 metres from Market Square, the largest shopping mall in the city and the main train station (12 minutes to the airport). It contains 159 luxurious rooms and apartments and is the only design hotel in Cracow. The spacious modern conference centre makes the hotel ideal for business meetings and events. ... more less
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- Also Known As:
- Andels Hotel Krakow
- Andels Krakow